HT4528 UPDATE LOCKED MY PHONE

update locked phone,

I'm having the same issue. My phone is locked in Recovery Mode. iTunes recognizes it as an iPhone in recovery mode and I choose "Restore" but what seems to be most of the way through the restore I get "The iPhone "iPhone" could not be restored. An unknown error occurred (6)." After I first had problems I updated iTunes, but that didn't help. I'm on hold with phone support. I've yet to talk to anyone.

Similar Messages

  • After starting IOS 7.0.2 update, locked my phone

    After starting IOS 7.0.2 update, the screen is stuck showing an itunes icon?  What do I do?

    I have the same problem with my IPAD.  Did the upgrade to 7.02 to fix the security issue and it locked up my IPAD.  I have done everything to try and restore it but I get either an error (3014) or an error (14).
    I have the latest Itunes software.   HELP!!!!!!!!!!!!!

  • HT4623 Please  help!  i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have.  I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ??

    Please  help!  i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have.  I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ???

    Did you buy this iPhone new from an authorized seller?

  • My iPhone 3gs was locked to virgin but it was unlocked before i bought it and i now use a t-mobile sim card. If I update my phone to ios 5.1 will it lock my phone so I can no longer use it? I'm scared to update!! Please help

    I updated my sisters phone yesterday to ios 5.1 but after I did this it wouldn't recognise her sim card and the phone isn't unlocked or jailbroken. My phone is unlocked but not jailbroken and I have done all the updates before without a problem. Does this mean that if I update to ios 5.1 it wont lock my phone and will continue to work as normal?

    That depends on where it came from and how it was "unlocked". Virgin is a supported carrier in France and in Canada.
    If you are in France, then it could have been legitimately unlocked. Virgin France offers unlocking.
    If you are in Canada, then it was definitely hacked to unlock it as they do not offer unlocking there. If it is a Canadian phone, you can't be supported here at all. Discussing hacked and jailbroken phones is forbidden by the terms of service.

  • When I trying to update my I phone to new version. It's lock

    Hello to everyone who now reading my message. I have a problem with my I phone.
    It' lock when I had has try to update version with I tune.
    I don't know why? They said normally it's not any problem.
    For my solution I need something to help me to update my I phone
    Automatic in the air somethin like that.
    Now I am in Thailans and I am a Thai people.
    Are there anyone who can give me a hand?
    Thank you.

    Maybe this.
    Fix iPhone Apps Stuck "Waiting" During Installation
    Try update the apps one at a time

  • Itunes update locks phone to usb/itunes logo screen

    So for the past year whenever apple has an update it messes with my phone. This as I said first happened about a year ago. I updated my phone and in the middle of doing so itunes errored out and I was unable to continue with the update. My phone was not locked on the usb/itunes logo. itunes did not see the phone when I plugged it in and nothing worked. I called apple support and was on the phone with them off and on for most of the day. We uninstalled iTunes and reinstalled it, she had me deleting files from my computer that may cause a problem etc...finally when they couldn't figure out what was wrong I was told it was a hardware issue that was brought to the forfront of the OS since the update. (Not a happy camper at this point). Thankfully it was one day before my warranty was up and apple replaced the phone. The problem however now was I needed to backup my phone and update it again. When I did this I was still having the same issue as the old phone. It was locked on the usb/itunes screen. In complete frustration after having spent a good day trying to get my phone working while dealing with my apple withdrawl I plugged it into my home desktop computer. All of the sudden iTunes on that computer recognized that there is a computer that needs to be restored. I follow the prompts restore the phone to factory settings, connect it to my laptop when it is done and restore the phone with my personal backup. I still see people being told it is a hardware issue....fast forward one year and a couple updates later and this long process being repeated every time. The new OS is now coming out becuase of the new phone being released. I decide while at work to update my phone being impatient and not thinking I update it to only have the exact same thing happen again. Now I am without a phone all day as I am at work and only have my laptop with me. I have been frantically searching the internet for a solution when I see a suggestion that you move the usb cord to another port on your computer. (I have a couple but tend to just use the same one) I move the cord to a different usb port on the computer and what do you know but iTunes sees the phone, sees that it needs to be resotred and starts the process. So if you are having the same problem I am move the usb cord to another port and try it from there. I am not a professional but have a working knowlege of computers and wish with all my heart that apple would find out why it's doing this (I am one of many many people having this problem) instead of giving the same "it's a hardware issue". If that were true then I would not have been able to plug the same phone into the same computer with the same cords etc and have it work only when I moved to a different usb port. Clearly there is a glitch in the software of iTunes that is not seeing the phone in that particular port after the updates error out. Hope this helps others with this issue. For the record other than this updating issue that I have managed to work around and find a solution for I love my iPhone and all it can do. Maybe I can be an apple Genius now?

    Which version of iTunes are you using? Which version of OS 10.4?

  • Iphone 4s update 7.1.1 locked my phone

    new update bricked my phone!! How can I retrieve my photos and personal information?

    kcollins999 wrote:
    ...I have never backed up.
    That's a shame as it is both prudent and recommended to do so.
    For future reference...
    How to BackUp  >  http://support.apple.com/kb/ht1766
    What gets Backed Up
    iTunes http://support.apple.com/kb/ht4946
    iCloud http://support.apple.com/kb/PH2584
    kcollins999 wrote:
    I tried to update to ios 7.1.1 and now my phone is locked out. Telling me to connect to iTunes. Then telling me it is in "restore mode" and I need to restore. ...
    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device... Re-Sync your Content

  • HT1349 after updating the OS today on my iphone 4S I activated  the lock my phone with the password. Now  when I truned on the phone it is locked and can not unlock it with the password.

    after updating the OS on my iphone 4S   i activated the lock my phone  and now I can not unlock it it put the password in but it does not work how can I unlock it?

    Hello son29660,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Best of luck,
    Mario

  • HT5278 I want to update my iOS 5.1.1 from iOS 7.1.1  .... But I'm confuce because, I'm from Bangladesh , my I phone 4s is country unlocked from USA .... So my confusion is , if I update my I phone iOS , can be it lock again? Please help me.

    I want to update my iOS 5.1.1 from iOS 7.1.1  .... But I'm confuce because, I'm from Bangladesh , my I phone 4s is country unlocked from USA .... So my confusion is , if I update my I phone iOS , can be it lock again? Please help me.

    You apparently aren't listening or don't understand English well enough to understand the responses you're getting.
    An unlocked iPhone will remain unlocked. Updating a legitimately unlocked phone does NOT affect the locked/unlocked status.
    It will only lock IF the phone was hacked or jailbroken to unlock it.

  • I just my as usual using my phone then i just update my iphone and i install  7.1 then how lock my phone .. there is lock my phone

    i just my as usual using my phone then i just update my iphone and i install  7.1 then how lock my phone .. there is how to lock my iphone
    and i using us tmobile and i will be a using by a turbo chip

    The Sync Process is Via iTunes...
    See here  >  http://support.apple.com/kb/HT1386
    From Here  >  http://www.apple.com/support/iphone/syncing/

  • HT4528 how can i connect my phone to itunes after i locked my phone up ?

    how can i connect my iphone to itunes after i locked my phone up ?

    What do you mean by "locked my phone up?"

  • Is it true that after updating to iOS7 I can no longer click the home button once from the home screen to lock the phone? I was in the habit of clicking the home button once to return to the home screen and then click it again to lock the phone.

    This was a very convenient way of locking the phone to prevent inadvertantly opening an app or making a call when putting the phone in my pocket. Now it seems like I have to use my other hand to press the sleep/wake button on the top right.

    No such function has ever existed.  Doing what you suggest used to take you to Spotlight search, which is not required now as that can be accessed on every home screen with a pull-down.

  • HT4528 I went to Update my I phone (4)  and It was updating then said it could not finish the update left my phone on the black  apple  after 40 mins  went to recovery mode .. it said restore it but everytime I try  it  said error 18 what can i do

    pretty much what the  title said
    I went to Update my I phone (4)  and It was updating then said it could not finish the update left my phone on the black  apple  after 40 mins  went to recovery mode .. it said restore it but everytime I try  it  said error 18 what can i do? 

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. Some glitch occured and you have to restore/erse the iPod. Y will have to restore from an existing backup if y ohave one.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT4528 My lock button on my iPhone 5 will not lock my phone, but takes a screenshot every time I try.  Any suggestions on how to fix this?

    The lock button on my iPhone 5 no longer locks my phone, but takes a screenshot.  Any suggestions as to why and how to fix it?

    Sounds like there's actually an issue with your Home button.  Screenshots happen when you press both the Sleep/Wake and Home buttons simultaneously.

  • HT4528 I installed the update on my phone and now my phone will not turn on

    I installed the update on my phone and now my phone will not turn on

    I installed the update on my phone and now my phone will not turn on

Maybe you are looking for

  • Is there a way to reorder the Photo Stream Albums on my iOS Device?

    I have been searching for a way to change the order of my Photo Stream albums on my iPhone/iPad/MacBook Air to no avail.  Is there a way to change the order that they are shown within the Photo Stream in my photos?  Thanks

  • Why Hp does not find any solution for Noisy Fan systems ?

    I got DV6t  core i5  6gb ram + 1gb Ati Radeon Graphic Card (6490m) + bluetooth + Bluray  I have to return it because of that noisy fan ; i was a new member of Hp family and i never investigate about that product for Laptop. After it got that gorgeous

  • Error-36 when trying to access web disk

    I am trying to access a secure webdisk from my macbook pro to upload my webpage to a new hosting site, however every time i try to set up a connection with the acount i either encounter an "Error 36" message, a time out, or a message stating a connec

  • Vendor Discount on Invoice

    Hi, On the vendor invoice we would like to change the cash discount tolerance amount. It only accepts 2% discount but we would like to remove the limit. Also we would like to be able to enter the discount as a dollar amount if paid within a certain t

  • 64 Bit jvm issue?

    First and foremost: my hardware and software specifications - OS: Microsoft Windows XP Pro Edition x64 Version 2003 SP2 JRE: java version "1.6.0_16" Java(TM) SE Runtime Environment (build 1.6.0_16-b01) Java HotSpot(TM) 64-Bit Server VM (build 14.2-b0