HT4528 What do I do if iTunes can't connect to my iPhone?

Somebody help. I was using my phone and all of a sudden the Activate your iphone screen came on and now it doesn't let me to do anything BUT when I try to acitvate it, it says "Apple server is temporaily unavailable. Help anyone?

The phone has not been hacked/jailbroken by any chance?

Similar Messages

  • ITunes can't connect to my iPhone 5?

    Whenever I connect my iPhone 5 to iTunes 10.7, my iPhone doesn't show up on the left column and I get an error message saying "iTunes could not connect to this iPhone. The service did not start properly on the device." I tried restarting my MacBook and reopening iTunes but it doesn't seem to help. Any ideas?

    Restarting the phone did the trick for me.

  • Appstore and iTunes can't connect on my iPhone

    I have been trying to log in into my iTunes account but I can't make it work. I've tried with 5 accounts and nothing, I can access on other devices on the same network but this one won't. I need help please!

    Hi JorgeMorales,
    Thanks for visiting Apple Support Communities.
    The steps in this article can help if there's trouble connecting to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jeremy

  • Itunes can't connect with my Iphone

    Alright, well I got my first iPhone on Wednesday. Took it back because I thought the issue was factory caused, and when I tried to sync the new one, I get the same error. Screenshot of the error: http://s314.photobucket.com/albums/ll436/Reznerkk/?action=view&current=Iphone.pn g
    I've tried getting out of it, and downloading the rhapsody app, then downloading music that way. It says the download is being completed, but when I got to the iPod, it says there is no content. Tried different usb ports, disabling 3rd party interference, letting iTunes bypass my firewall, nothing's working.
    Message was edited by: Reznerk

    Welcome to the discussions,
    did you already restore your phone as the message said? Restoring: http://support.apple.com/kb/HT1414
    If your phone is not recognized, connect in recovery mode to restore: http://support.apple.com/kb/HT1808

  • ITunes can´t connect to the iPhone software update server

    I can´t update mi iphone because this has happened to me the last two days.

    Hey MauCabre,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article may provide a resolutions to your issue:
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    Thanks,
    Matt M.

  • HT4528 I can't seem to sync my iPhone with iTunes.  I keep getting this message:  iTunes could not connect to the iPhone because an error occurred while reading from this device.  What can I do?

    I can't seem to sync my iPhone to my computer; I keep getting this message:  "iTunes could not connect to the iPhone because an error occurred while reading from this device."  I get the same message with my iPad, even though they all share the same account.  What can I do?

    This could be caused by a USB connection issue. Make sure the iPhone is directly connected to the Mac using the USB cable it came with. Also, try disconnecting all other USB devices.
    If you haven't already try resetting the iPhone by holding the Home and Sleep/Wake buttons until you see an Apple logo as described here:http://docs.info.apple.com/article.html?artnum=305743

  • HT1386 iPhone won't sync with iTunes. It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do

    iPhone won't sync with iTunes and It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do. I tried everything!
    I need to add my music to my iPhone from iTunes but its not working!

    First off try and go into your IPhone manually through My Computer and cut photos or anything you can through the device to be able to free space up so that you can continue to do what you want to do with ITunes. This way you will be able to create a backup or do what you have to do to manage your information, photos and texts on your device a little better.

  • I can't access to my ipad In MacBook Air. Error shows this device no loger connected or error shows that no response from divice and iTunes can't connected or not found divice, what's the problem? I reset my ipad but no response

    I can't access to my ipad In MacBook Air. Error shows this device no loger connected or error shows that no response from divice and iTunes can't connected or not found divice, what's the problem? I reset my ipad but no response

    Hi ..
    Which OS X is installed on your Mac ?
    Click the Apple () menu top left in your screen. From the drop down menu click About This Mac. The version is noted there.
    Make sure your Mac OS X software is up to date.
    Disconnect the iPad from your Mac.
    Open System Preferences > Software Update > Check Now
    If any updates are required, make sure to restart your Mac after the updates are installed then connect your iPad and see if iTunes recognizes it under Devices.

  • HT204053 when trying to sync my iPhone i get a message saying : iTunes can't sync apps to iPhone because the apps installed on the phone could not be determine. what is going on?

    when trying to sync my iPhone i get a message saying : iTunes can't sync apps to iPhone because the apps installed on the phone could not be determine. what is going on?

    I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps.  I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps.  I updated the apps via iTunes and then synced again without an issue.
    iPhone 4S / OSX 10.6.8 / iTunes 10.5.1

  • ITunes can't connect to iTunes from PC Windows 7

    I haven't been active on iTunes for at least a year.  In the mean time it has continued to update.  I purchased a new iPod shuffle this past week. Finally opened iTunes to get my new Shuffle registered and load some music.  Tried to register and got what seems like no connection to Apple.  Low and behold iTunes can not connect to the iTunes store, nor anything else from Apple. iTunes program appears to be working fine other than no connection to Apple.com, and I have performed a sync to my new Shuffle w/o problems.  I simply get the "accessing iTunes store..." displaying forever.
    I have Windows 7, 64bit operating system. Trend Micro Intert Security/antiviral software.  I have tried disabling both my Windows firewall and my Trend Micro; however, iTunes still can make no connection.  Any ideas?
    Thanks!

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I need to restore my iphone but itunes can't connect because it locked with password. I can't input the password becasue it showing no service and needs to be restored.

    I need to restore my iphone but itunes can't connect to it because of my password which I can't input becasue it has no service and needs to be restored. what can I do to restore it? Is there a way to input the password?

    You will need to put the iPhone into Recovery Mode to be able to restore it in iTunes.
    To put your iPod/iPhone  into recovery mode:
    1. Make sure the iPod/iPhone is connected to a computer with iTunes installed on it.
    2. Hold down the sleep/wake button(top button) and the home button at the same time until the iPod/iPhone screen goes black then shows the apple logo( usually 10-15 seconds).
    3. Once the apple logo appears on the screen, let go of the sleep/wake button and keep holding the home button.
    4. The ipod/iphone screen should show an itunes logo and usb cable if you were successful. A dialog box will appear in iTunes that states an iPod/iPhone in recovery mode has been detected if you are successful.
    5. Click ok, then click the Restore button
    After that you should be up and running in no time!
    I hope that this is helpful.

  • HT201269 itunes can't back up the iphone because an error occurred

    itunes can't back up the iphone because an error occurred????????? HOW CAN I FIX THIS THANKS

    Well I think most people here are having a power issue and NOT a software App problem. I was suffering the same problem and after exhausting every possible conflict tisuue I went and read the specifications on USB ports from V2 to V3  So I suspect it's because slowly Apple has increased the demands on you USB power port and therefore the extra "amp" draw is causing the Apple error message.
    If you're using an older Mac or PC with USB 2.0 you are probalby having the your iPhone drop out when ask to back up. So here's the solution upgrade your system with  a USB card, or buy an old fashion "Y" splitter that take 2 USB ports and merges them into one. This was used many years back when Hard Drives were USB powered but one port wasn't enough. So they gave you these "Y" cables that did the job.
    Now Apple does STINK for not being more forthright with this informaton letting many suffer this problem. I love my iPhone 5 but it'll probably be my last Apple product. I just don't understand why you're asked to pay so much more and little things like this get buried and kept from it's users.
    So that's what fixed mine... I hope it helps you all.

  • TS3212 iTunes can't connect with iPhone because the pairing record is missing

    I have been having a lot of trouble with iTunes on Windows XP. I have had to completely uninstall iTunes, QuickTime, iPod, Apple Mobile Support, Apple Application Support, etc. and reinstall iTunes several times just to get to this point: now when I connect my iPhone using USB, I get the error message:
    'iTunes could not connect to the iPhone "John L. Mohammed"  because the pairing record is missing.'
    What is this about? What can I do about it?
    It should be noted that the latest attempt to install iTunes does not seem to have installed QuickTime, though it does not complain about missing software.

    Try disconnecting your phone from your computer, quit iTunes, connect you phone to your computer again, the re-launch iTunes.

  • IPhone5 getting "iTunes could not connect to this iPhone.  The session ID is missing." message - Can anyone help?

    iPhone 5 running latest software (8.0.2) getting message "iTunes could not connect to this iPhone.  The session ID is missing."  Can anyone assist?  Not sure what this means.

    Hey dv107folsom,
    Thanks for the question. After reviewing your post, it sounds like iTunes is not connecting to the iPhone. I would recommend that you read these articles, they may be able to help you resolve or isolate the issue.
    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for OS X
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • ITunes can't connect to iTunes store " No network Connection?? "

    So how do i connect? there is nothing in the preference to change my connection. I used to have DSL connection but know i'm using a cable modem, so can't understand why iTunes can't connect to the iTunes store??? anybody know what to do?? Thanx
    Ob1

    I had a strange variant of this issue and finally banged through to a solution.  I have an old Vista PC that I use as a music server, running ITunes 10.3.1.55. I turned off HOME SHARE to try and fix a different issue with REMOTE a few weeks ago, then could not get it re-established after, due to failed connection to the iTunes Store.
    I didn't notice nor care til I realized that turning off HOME SHARE had gotten rid of the IMPORT button when I was browsing to another library, which I use frequently to pull new music from my laptop to the server.  It is documented elsewhere that the IMPORT button comes back if you re-establish HOME SHARE.  So I tried to do that and ran into the problem with connection to the ITunes Store/mothership.
    I tried many suggestions, re-installed, etc w/o success.  Then I did below from one of the Apple docs, specifically checking off TLS.  Bingo!  I had never had it checked before, and SSL was already checked, and all my other secure connections were/are fine, but for some reason this did it.  I was able to get to the iTunes Store, re-establish my HOME SHARE and my IMPORT came back.  Interestingly, the network diagnostic under HELP still fails the SECURE LINK test, but it doesn't seem to matter.
    Another weird one solved, thanks for the leads and help here.
    Further troubleshooting steps (for Windows only)
    Correctly configure Internet Options
    Open Internet Explorer.
    On the Tools menu, click Internet Options.
    Select the Advanced tab.
    Under the Security section, look for Use SSL 3.0 and Use TLS 1.0. Make sure at least one of those two checkboxes is selected and click OK. (You can select both checkboxes).

Maybe you are looking for