HT4528 when i first got my iphone thru verizon, i had 2 movies, and numerous songs that came from my cd's i owned already. or from music that i already had on my computer. however, i didn't think i would be chgd for putting them on itunes,i pd more doing
the 2 movies on itunes i purchased, and put on itunes,for travel. i also added music that i also had to my itunes on my computer. heck, i was charged more for the movies, than i paid for them on my original purchase of them when i put them on itunes. the music on itunes was also music that i purchased the cd's, myself, and loaded onto my computer so that i would be able to carry it with me when i went on a trip..but when i got my bill, i was being charged for purchasing them again...is that how itunes works? if it is i will not be adding any more of my movies, or music on it at all. iphone or computer? by the time i got the bill it had added allmost 40+ dollars to my bill. and no i was not over my space i had for my phone, and definitely had room on my computer. so please. if thats how it works tell me and i will not add any more to my itune acct. i was quite stunned to see what additional charges i was paying again, and even worse more than i'd paid for it all the first time when i purchased....i have sent an email upon figuring out what had made my bill so high, just as i am now. as of today i have not gotten any response from customer support. if this is the case i will not only not use itunes on any of my devices but i will see that upon renewal of my contract. i will NOT purchase any device that you have to use iturnes on it....i have spoke to several people and they had the same thing happen to them. so do we have to pay JUST to add our own movies music etc to itunes. cause if thats the case i will go back to other phones and won't have to deal with itunes.i didn't PUCHASE any of it from itunes, and if i had i would have done it only with an itunes card just to avoid and have control of my bill, as i thought that i would..so please let me know if i have to pay again for my OWN items,i put on itunes. i had plenty of space on my computer, the cloud, dropbox etc. that wouldn't even make any sense for anyone to do it....please respond, it has taken a while to send again due to several very personal tragedies i have been a bit behind in getting this cone again but i would love to get or have someone explain WHY i am paying for music and movies that i had and thought it was a good idea to put on my computer for travellimg purposes. i hope and would appreciate an acknowledgement of this letter, and also a response...because if that's the case i won't be using itunes any more for adding movies or music to itunes, and on top of that paying for it all a second time, and it also being more than i had originally paid for them when and where i purchased them..i have been please with all my apple products till that happened, now not so sure....i have to keep up with all of my expenses for medical reasons..i hope that i get a response this time. i also have 2 other email addresses, [email protected], and [email protected],i used them to try to use them to set up my acct., but for whatever reason said they were invalid and i have had them for several years, no problem with any one else......
sheila vest
[email protected]
Paragraphs were invented for a reason.
Flinging a giant wall of text up is not conducive to receiving help.
Posting email addresses is not smart.
User to user forum-Apple is nit here.
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I pretty much said everything in the question haha, please help! :)
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If you forgot your Apple ID password - Apple Support
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See Here:
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http://support.apple.com/kb/HT1296
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http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
I didn't plug my iphone in to my computer when I first got it
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