HT4528 Why is the guided access not turning off on my iPhone? Plus, the home screen button hasn't worked since I bought it.

This morning I tried to turn on the guided access, which I quickly regretted. The home screen button on my iPhone 5 barely worked to begin with, so when it said "Guided access enabled, tap home screen button 3 times to exit," I knew I had problems. I turned guided access off, but my iPhone now will not exit the settings app, it will not turn off, it will not shut down, and it stays only on one screen. I am about ready to go to the Apple Store and find out what is wrong.
Please help.

Go to the apple store and find out what is wrong.

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