HT4539 How cain I purchase an APP in a previous free APP without put my ID apple?

My daughter ask me to download an app, a game called, THE LITTLEST PET SHOP, on the last March 2rd.  It is a free one!  She became very happy playing this app. But unfortunately, on Sunday, I received an email about my invoice in Itunes Store, as I always received, telling me that I have to pay USD 49,99 for an APP inside the APP ( the free one).  How could be that if I put my ID apple only to download the free APP? My daughter doesn't know how to do tihis and always ask me to do this. I'm very desappointed about it. And I'm afraid to download other "free"APP.

A number of free, and paid-for, apps allow you to make in-app purchases within them so as to unlock extra features and/or levels.
You can turn-off in-app purchases on your device via Settings > General > Restrictions > In-App Purchases 'off', and depending upon what version of iOS that you have on your device you may also have a Require Password setting on the Restrictions which you can set to 'Immediately' (the default is a 15 minute period during which it doesn't need re-entering.
You could also try contacting iTunes support and see if you can get a refund : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.

Similar Messages

  • HT201304 How can I purchase an app without a credit card?

    How can I purchase an app without a credit card?

    http://support.apple.com/kb/HT5552
    When you create an Apple ID for any of these stores, you will need to provide a payment method for purchases. The available payment methods vary by country, but typically you can use:
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    Store credit (including Allowance Account balances)
    ClickandBuy
    PayPal
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  • How do I 'purchase' an app without actually downloading it?

    I have an MDM software preventing me from downloading apps to the device that aren't approved, but I have access to the App Store. How do I 'purchase' an app without actually downloading it to my device? I just want to save some apps to my iTunes account while the app/s have their deals so I can use them for my iPod later, which I won't have access to until November.

    Can't do that. I don't have a personal computer and the computers in the libraries where I am don't allow software to be installed. Is it possible to do from apple.com? Or is it possible to 'purchase' it by clicking install, stopping the download, and erasing it from the device before it finishes installing? (Allowing it to finish installation would trigger my MDM As far as I am aware.)

  • How can i purchase an app of japan store without change my itunes store? i have balance in my US ac so i cant change my stores, but the app i want to purchase in jp store is a free app.... i know apple dun allow balance spend in other countriesbutitisfree

    How can i purchase an app of japan store without change my itunes store? i have balance in my US ac so i cant change my stores, but the app i want to purchase in jp store is a free app.... i know apple dun allow balance spend in other countries but it is a free app

    You cannot use the Japanese iTunes Store unless are physically present there and have a Japanese payment method. This applies even for free apps; you cannot get them from the Japanese iTunes Store if you are in the US.
    If you are in Japan, you can set up a new iTunes Store account just to get free apps. See:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
    If you have moved to Japan and wish to change the country of your account permanently, you can contact the iTunes Store and ask them to clear your remaining balance. You will need to be able to provide a Japanese payment method, though.
    Regards.

  • How do I retain my apps after I change my apple ID? Right now I'm unable to update any of the apps with the old apple ID. I get an error message about an invalid id or password. If I delete my apps and start over, I may lose the apps that I purchased...

    How do I retain my apps after I change my apple ID? Right now I'm unable to update any of the apps with the old apple ID. I get an error message about an invalid id or Password. If I delete my appos and start over, I may lose the apps that I purchased (like the ones for $5 +....

    Apps are always tied to the ID that was used to purchase them originally. Did you try entering your old password and see if that works?
    If you need to sign out of your old account go to Settings>Store>Tap on your ID and sign out. Sign in with the new one.
    you can also access your ID in the featured tab of the App Store. Swipe to the bottom of the screen and you will find it there as well.

  • I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

  • HT1977 i want to add a app i just purchased to my i phone. nut when i click apply it asks me if i want to remove the rest of my apps.. which i dont.. how can i add the app without deleting my other apps

    i want to add a app i just purchased to my i phone. nut when i click apply it asks me if i want to remove the rest of my apps.. which i dont.. how can i add the app without deleting my other apps

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  • How do you download multiple apps without having to enter the password each time

    How do you download multiple apps without having to enter the password each time

    You don't, this is a security measure which can't be changed, however, if you purchase another App within 15 minutes your password should not be required.

  • HT1918 Iv previously used the same card to purchase an app without any funds, the payment was declined, however there is funds now and the same card will not be accepted as a legitimate payment method?

    Iv previously used the same card to purchase an app without any funds, the payment was declined, however there is funds now and the same card will not be accepted as a legitimate payment method?

    Use gift cards.

  • HT204088 how do i get free apps without putting in itunes card, or credit card

    wondering how i can get free apps without putting in itunes card or credit card, wont let me do this....

    Is it a new account ? If it is then unless you use the instructions on this page when creating a new account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store - you should be able to remove your card's details after entering them.
    If you don't have a credit card then you will need to create a new account, and this time use the instructions on that HT2534 page when creating it. If you want to use the same email address then you will need to replace it on that account first e.g. by tapping on it in Settings > iTunes & App Store on your phone and logging into it, via the Store > View Account menu option on your computer's iTunes, or via http://appleid.apple.com
    Creating an account with 'none' as the payment method :
    computer's iTunes : https://discussions.apple.com/message/24321860
    iPhone :https://discussions.apple.com/message/24700173

  • How can you delete an app without losing saved data/progress?

    How can you delete an app without losing saved data/progress? Is there a way through iCloud? I have an 8gb 4th gen iPod touch. I have a lot of music, so with 8gb, space is limited. Some apps I have take up 20-30 MB. Some of these games I don't play that much, but I don't delete them because I have made a lot of progress (levels, scores, acheivements). It would be nice to delete some of these 30 MB apps that take up precious space, and them redownload them in the future when I have more space, but without having to start the whole game over.
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    This is the only way I know of.  It is messy though.
    How to transfer game saves between iOS devices, without iTunes, and without jailbreaking | TUAW - The Unofficial Apple Weblog

  • TS1702 Unable to make an in-purchase. App says the account and apple ID dont match and i must install the app.. The original app is no longer available, the game and account were updated. Thank you

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  • How do I sell an "app-enabled accessory" on the Apple Store?

    How do I sell an "app-enabled accessory" on the Apple Store?

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  • How do I close down apps without deleting them?

    how do I close down apps without deleting them?

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  • How could I update my apps that have my old Apple ID and how could I use face time

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