HT4539 how to report a problem with a purchase i can't buy app in store....help me Pls.

i wanna buy gems in app in game Clash of Clans but i can't buy.Please halp me
thx u....

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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HT4539 how to report a problem with a purchase

how to report a problem with a purchase

What type of problem ? If you've been over-charged then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If the item doesn't work, then depending upon the item type (app, ibook, music etc) then you might be able to re-download it via the Purchased tab in the App Store or iTunes store app : re-downloading . Music, films and tv shows can't be re-downloaded in all countries. If it's an app then you should also try contacting the app's developer before using the 'report a problem'
If you aren't in a country where you can re-download the item or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that item and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT204088 How do you report a problem with a purchase you did not authorize?

I have some unauthorized charges and when I click on "report a problem" on the bottom of the purchase history, it renews the page with "report a problem" next too all the purchases. When I click on one of those, it just takes me right back to the iTunes home page. Does anyone know how to do this please?

Welcome to the Apple Community.
Try contacting Apple through iTunes Store Support

Unable to 'report a problem' with iTunes purchase

Hi all.
I have a Season Pass for Castle, Season 1 in the UK store. They have, as usual, been releasing the episodes for download approx 24 hours after transmission (yes, US readers we're THAT far behind you in being able to get this programme.). However, last week Channel 5 broadcast the final 2 episodes of season 1 back to back on the same night. Only one episode, episode 9, appeared in iTunes.
I thought I would use the 'report a problem' feature to ask if they're actually going to put the last one up to download, or if it's been forgotten. However, clicking the 'report a problem' link in My Account on any episode of Castle just opens the default Apple support webpage in Safari. If I use the link on any other purchase then I get the correct "Problem: Choose One" drop down within iTunes.
So, how can I ask a question of iTunes support about the currently missing episode if I can't use the "report a problem" link?

Doh. Didn't expect it to be that simple. I don't know why but I had it my head that they don't deal with iTunes store queries except via the in app reporting method.

TS1368 when i try to report a problem with a purchase i just get a message saying'cannot connect to itunes store' but it lets me in to make purchases. whats going on?

when i try to report a problem purchase to itunes i keep getting a message saying 'cannot connect to itunes store' or 'cannot connect to server' dispite being able to visit the store to make purchases. is this just a scam by itunes not to engage with problems?

"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/

Report a problem with iTunes purchase

I need to report a problem to Apple on a recent App purchase. After logging in to my account in iTunes, following the links to the purchase I want, the 'Report a Problem' link opens the iTunes Support link in my browser, where I see no place to get to the problem purchase and file a report. The links used to work in iTunes, as I have successfully reported a purchase problem in the past.
Hope you can help!

Doh. Didn't expect it to be that simple. I don't know why but I had it my head that they don't deal with iTunes store queries except via the in app reporting method.

I can't 'report a problem' with my purchases, how can i fix that?

i did not mean to buy a book thing from newstand and it says i purchased 3 items i do not want how can i get my money back?

All purchases are final (after all, you can't exactly return them as you would a physical object). If you contact iTunes Support and ask them very nicely it's just possible that they may agree to refund you as a one-off concession, but please remember that they are under absolutely no obligation to do so. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column

I'm Still having problems with my contact form, can someone look at it and help me?

http://www.alpenawebdesigns.com
when I try and submit my contact form I get a 404 error something about a port 80 (I'm using port 21) I use Godaddy as a host and this contact form works in another program
http://www.bayviewdropincenter.org
can someone look at these and tell me what is the problem?
Also is there a user group in the Alpena Mi area?

The requested URL /form-to-email.php was not found on this server. Did you upload the script?
Also, please take my URL out of your footer code. Thanks.
<div id="footer">
<p>© 2012 <a href="http://alt-web.com/">Alpena Web Designs</a> all rights reserved.</p>
</div>
Finally, validate your code. You're missing a closing </div> tag for your header.
http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fwww.alpenawebdesigns.com%2Fcontac tus.html
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
http://alt-web.com/
http://twitter.com/altweb
http://alt-web.blogspot.com/

Why Can't I Report a Problem with my iTunes Purchases?

When I go to my Purchase History and click Report a Problem with a purchase it does not take me to the right page. It takes me to this page: http://www.apple.com/support/itunes/ I do this on my pc and I follow these steps:http://support.apple.com/kb/HT1933 Still does the same thing.
Can I get some help please?

Click Support at the top of this page, then click the link under Contact Us.

How to refund purchases, or report a problem on previous purchases?

with the old iTunes you could report a problem with specific purchases. however, i can not find anything that represents doing so in the new iTunes.

You should be able to do it via your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find the item that you have a problem with and use the 'Report a Problem' link and fill in details about the problem.

Has anyone been experiencing problems with "Restore Purchases" after upgrading to iOS 7?

I've been having problems with restoring purchases on a majority of apps that I have previously downloaded and purchased IAPs. I've only successfully restored purchases on one app (Warhammer Quest); but other apps, such as "Legendary Heroes" (On which I spent $20 to unlock everything), no longer restore my purchases. Instead the "Restore Purchases" button prompts me to buy one "Remove ads" purchase. Some apps, such as Trinity Interactive's Tiny Legend Monster Crashers and Call of Mini Zombies do not have a "Restore Purchases" button at all. Has anyone else been having this problem? And even so, is this an issue with iOS 7 or just an incompatibility between the apps themselves and iOS 7? I've put way too much money into a bunch of these apps to have to repurchase everything all over again.

I would recommend using the SEARCH function of the forums and locating the many others posts that have already discussed this issue.

I'm trying to report a problem with a order i place and paid for but didn't recieve how do I do it?

I'm having troble reporting a problem with something I ordered from the itunes Store. Please help?

You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT2693 Report a problem with iTunes

I play Modern World by Gree, and the purchases with my iTunes was glitch in the game. Allot of people had this problem and the company knows this. I contacted the company's customer support and they have not responded in three day. I want to a refund of the iTunes that they consumed this weekend.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT204088 Report a problem with an iTunes purchase

I have a transaction that came through yesterday for an app in which the account for that app was deleted a few weeks ago, how do I dispute the charge and report the problem to itunes / apple ?

Simply deleting the app does not cancel a subscription.
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Some subscriptions need to be canceled directly with the vendor.
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

How to report a problem ?

Hi,
I got strange bill with item (In-App Purchases) which I dont purchase.
Yes, I read this article http://support.apple.com/kb/HT1933 but it was not helpful.
On this page http://support.apple.com/kb/HT1933 it says "To report an issue with free songs, free apps, or In-App Purchases, contact iTunes Store Support." Link from words "contact iTunes Store Support" leads to http://www.apple.com/support/itunes/ww/
After I choose country I return to http://www.apple.com/support/itunes/
How to report a problem ?

Click Support at the top of the page, then click the ink under Contact Us.

HT4539 how to report a problem with a purchase i can't buy app in store....help me Pls.

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