HT4539 I am registered for Itunes, ibooks Germany, want to buy in other country store
want to purchase a book in canada, how does it work
You can only purchase from the store in the location where you live.
Similar Messages
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How can I link iTunes Match to my proper Apple ID? I have two ID's and my phone accesses iCloud with the proper ID but it insists on trying to access iTunes Match using the wrong ID so I get the message that I'm not registered for iTunes Match.
The iCloud and iTunes Store account ID are not the same thing. They can be different although some folks, like myself, do have the same Apple ID for all the Apple services. Go to Settings > Store and enter the exact same iTunes Store account ID you used to purchase iTunes Match. Be aware you can only switch Apple IDs on an iOS device every 90 days.
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Apparently you can have 5 computers registered for iTunes. I have 3 active computers but I guess I have other computers that are still activated that I no longer use and I no longer have as they crashed. Is there a way to delete or see what the other computers are so that I can go in and delete them? I've tried to email Apple directly but apparently I need my hardware # and obviously I do not have that # since I don't have the equipment any longer. Any help is greatly appreicated. I am trying to add another computer and it won't allow me to as they say I'm at my limit. Please help!
Sure.
Just open up iTunes on your computer -> Go to the iTunes Store -> Click your e- maill address (top right corner of the window) -> Type in your password for your Apple ID -> Under Computer Authorisations (underneath your Apple ID account balance and address) -> Press 'Deauthorise All'
-> This will deauthorise all computers and devices from your iTunes account -> you then need to re- authorise any computers/ devices you would like to use with your Apple ID for iTunes content -> to do this, select the Store tab along the menu at the top (where 'File', 'Edit', 'View' etc..... are) -> Then click 'Authorise this Computer' -> Type in your Apple ID -> Voila!
For any iOS devices (non- computers) you wish to re- authorise, these will automatically do so when you go to play iTunes content, download an app or anything like that on those devices!
Hope this helps! -
I'm trying to register for iTunes, but the page says my phone number is not valid.
I'm trying to register for iTunes, but the page keeps telling me that my phone number is not valid. Is there some trick I don't know about?
Hey,
The iTunes store has web based support available here: http://www.apple.com/support/itunes/store/
You can also email the iTunes Store from the links on that page.
MBP 2.0, 2GB ram Mac OS X (10.4.7) -
I have gotten a giftcard for iTunes and I want to spend it but before I had a credit card giftcard and I spent it all and now I don't have a credit card and I just want to use thee iTunes one how do I delete the card on my iPhone
Hello Clancbelle,
It sounds like you have a credit card saved to your Apple ID payment information and you would like it to be removed from the account and set the payment method to None. You should be able to do this with the following article:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Changing your payment information using an iOS device
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap your Apple ID. (If you aren't signed in, enter your Apple ID and password and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when you're finished.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
In settings when I turn on automatic downloads for iTunes how come when i buy a song I can't automatically purchase the song
When I turn on my ipod or I plug it in the apple logo appears for a few seconds and then the screen flashes white, soon after the "use itunes to restore" message appears but when I plug it in to my laptop the device isn't recognised on itunes
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I bought an iPad and an iTunes card, I want to buy an application from the Apps store but it only gives me the option of credit card. How can I buy Pages with my iTunes card to my iPad? thank you
Have you redeemed your iTunes card to an account associated with an Apple ID?
Once you have your iPad associated with an Apple ID AND you have an account with a credit card associated with the same Apple ID AND you have some 'store credit' (from redeeming your iTunes card) then purchases use the store credit before they charge the credit card, so you should be ok!
Personally, I use 'store credit' as a way to monitor whether or not there have been any 'unauthorised' purchases because as soon as the store credit is zero, the security code from the credit card is needed for further purchases! It does mean that I have sometimes to top up store credit before making a purchase, but 'better safe than sorry'! -
how can i transfer my songs from my nano to a new itunes account because when i try to it tells me that i need to errase whatever is on the nanno ans then i can sync whats on my itunes but i want to put these songs and store them onto this new itunes acc
Your i-device was not designed to be a reliable unique storage for your media. It is not a backup device and everything is structured around you maintaining your media on a computer which is itself backed up. Sync transfer is one way, computer to device, matching the device content to the content on the computer. If the computer has nothing on it, the device is set to match the computer's content -- nothing.The exception is purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will probably have to use third party commercial software unless you have an older model iPod. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Additional information here https://discussions.apple.com/message/18324797 -
Hi All, I have two questions. First of all my CS3 is saying that it is installed on more than one machine, is there a way of seeing what machines my serial number is registered to? If i want to buy another CS3 serial number how do i go about it? I cannot afford to move to the creative cloud.....
there's no way for you to identify which machines have or had cs3 activated, and you can no longer purchase a cs3 license from adobe.
you can request an activation count reset (Contact Customer Care) and deactivate your cs3 on all your computers. you can then install and activate on up to two computers. -
I have problem that I have never provide rescue email during my first registration. Now I want to buy Apps from apps store I've been asked to answer security question but I forget the answer. What should I do? And now my ID is freeze for 8hours.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
It doesn't have "NONE" in the process of Billing information. (It have Visa, Master and AMEX only.) How can I do. I don't have credit card for fill in. I also don't want to buy anything in App store.
Follow the directions exactly, step by step. It does work.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
I've a test version in use for testing purposes and want to buy it now without loosung the files.
Just buy it and enter your serial key.
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My friend in vietnam use my account itunes. He wants to buy credits in app wephone,he can't buy it, but i can .My account itunes have 100$ more ( gift card), What's happening?
I suspect he needs to contact iTunes support
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I m registering for iTunes it is asking me to enter the code? what code?
I m trying to register for the itunes on my Ipad 4. it is asking me to enter a code....and i dont know what code to enter?
plz assist...You need to provide some sort of payment method to set up an iTunes Store account, either a credit card or a redemption code from a prepaid iTunes card or an iTunes gift certificate given to you by someone else.
Regards. -
Fix for "Credit Card Rejected" / "Can't buy apps" / other CC issues
If you're having problems buying things from iTunes such as:
-- Credit card rejected (even if you're paying by PayPal)
-- Session Timeouts (on a non-Microsoft platform -- there is a different fix for Session Timeout on a Microsoft platform)
-- Credit card information does not match bank information
-- Unable to create a new account or save changes from iTunes to your account
After struggling for 3 days to fix this problem, I finally found something that works EVERY time, at least for me, and people who go through ALL the steps also find it works for them. It's important to follow ALL the steps -- people who skipped steps because "all my information LOOKS right" kept having problems until they followed all of them, and then all the problems cleared up. So, here's what I've found works EVERY time:
-- Sign out of iTunes.
-- Reboot your Mac or whatever device you're using to access the iTunes store (including your iPhone and/or iPad).
-- Open a web browser and go to http://appleid.apple.com (or Google "Apple ID" and choose the "My Apple ID" option).
-- Sign in with your Apple ID and click "Manage your account".
-- Verify ALL of your user information. Seriously, verify and validate EVERYTHING--your name, your e-mail address, your mailing address, your shipping address, your phone number, all of it. Make sure your Primary Address EXACTLY matches the address your bank has as your primary address; if those don't match, your purchase will be refused. If your Primary Address spans 2 lines, change it into 1 line (that is, turn "123 Main Street" and "Apartment 456" into "123 Main Street, Apartment 456") and blank out the second line. Make sure your Apple ID is linked to a valid e-mail address; if not, your purchase will be refused because there will be nowhere to send purchase information and other Apple e-mail. Make sure your date of birth is correct and not missing any part of it (like your birth year; mine had somehow come un-set); otherwise, your age cannot be verified and your purchase may not go through. Click "Save Changes" whenever you change something.
-- Once all that is done, sign into iTunes, then click on the little downward-pointing triangle next to your Apple ID in the upper-right corner of iTunes and choose "Account".
-- Click "Edit Payment Information".
-- Choose "None" as your payment option, make sure all your address and phone number information already listed is correct, fix anything that isn't correct, and click "Done". This will force iTunes to verify your account information as it exists in iTunes with what is registered for your Apple ID at http://appleid.apple.com.
-- You may be asked to verify the county for your billing address (for sales tax purchases); make sure this is correct, or transactions could be refused. Click "Done" when finished.
-- Go back to the "Account" screen and choose "Edit Payment Information" again.
Choose either the credit card logo of the card you want to use or choose "PayPal".
-- If you choose PayPal, follow the directions on the web page that pops up in your browser to verify your PayPal account and link it with your Apple ID. Click "Return to iTunes Store" inside the web browser to return control to iTunes, then click "Done".
-- If you choose to enter a credit card, make sure EVERYTHING is correct on the page--your credit card type, account number, CVV, billing address, etc.--and then click "Done".
I had to do this every time I restarted iTunes to buy something for two days, but as long as I did ALL the steps every time I restarted iTunes, I was able to buy anything I wanted with no problems.
If you're still having problems after all of this, contact iTunes Support via e-mail. This is important -- the more help requests Apple gets about this issue, the more seriously they will have to take it and the more likely it will be that they address the problem with the seriousness it deserves. The link to file a trouble request via e-mail is:
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Managing%20your%20Account
Good luck!I believe i can fix this for a some of you out there. The problem is that Apple forces you to have the exact same address the USPS has one file. They do an address verification with the information you submit and they change your city and zip code to match 100 percent.
The problem is that most people do not change their billing zip code on their credit card when their zip code changes. For example, my zip code was 84088 up until about 3 years ago when it was change to 84081. I have never change my zip code or my city name with my credit card company so when i put in my billing address i always put 84088. Apple decided that they want to force people to change their credit card billing address to match EXACTLY what the USPS has.
Most credit card transactions can get a better rate if the billing address of the transaction matches the billing address of the card. That is why they always ask for it. However, it makes no sense for Apple to force you to change it to the USPS address because only the credit card billing address and the credit card transaction billing address need to match.
So, on to my fix. Do not put the whole street address, only put in the first set of numbers. If your address is "1000 Elm Street" then just put in "1000" ino the street address. Then put your proper credit card billing address zip code in. Because apple can't do the USPS database search without the full street address they will not change your city/zip but you credit card validation will work just fine because credit card address validation only cares about the first set of numbers.
SERIOUSLY APPLE?!? Get a clue! There is no need for you to force us to match the USPS address 100%.
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