HT4539 i have purchased a movie yesterday , already charged...and its not in my librarie!!! pls can someone in your team explain me the procedure to see my rental???
hi, some times itunes can be quite annoying, i rented a movie yesterday nigth and it's not showing in my librarie...maybe someone can help me sort this out? wonder why apple makes itunes so unfriendly, i struggle so much with this ;-( thanks monica
Just rented a movie to try it out.
Mine went into my iTunes library (itunes 11 this is).
I found it by tapping Music in the top left drop down menu and selecting Movies.
From there you will find Rented, Unwatched, Movies, Genres, Home Videos & List across the top (center).
Tap Rented and Voila!
And yes we're melting! Aircon is my friend!
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See Recover your iTunes library from your iPod or iOS device.
In brief; backup the device, recover what you can from it, download other purchases from the iTunes Store, restore the device, add content, keep a backup of your library in future.
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Thanks for your replies.
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Grace
< Edited By Host >FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
hello, i'm trying to purchase things on my itunes account but it is saying answer the security questions but seeing as i made my account a few years ago i have forgotten what i put as the answers and when i send myself the email to unlock them i am not recieving the email so unable to unlock them. what shall i do to solve this problem?
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
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~Lyssa -
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Welcome to the Apple Community.
Unfortunately, it sounds like you can't but you may be able to use a 3rd party solution.
AirPlay Mirroring requires a second-generation Apple TV or later, OS X 10.8 or better and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). You can see which Mac you have and which operating system you are using by selecting 'About this Mac' from the Apple menu in the top left corner of your Mac and selecting the 'More Info' button. -
hello
Hey Maggieo1117,
Thanks for the question. I understand you are experiencing issues installing iTunes. The following resources may help resolve your issue:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.
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