HT4539 I havent finsihed download photos from my iphone to my computer yet, but now itues asked me to resore the iphone, and it has frozen. what should I do?

I tried to down load photos to my computer, but accedently click update setting as well. Now the phone is frosen and the computer shows that I have to restore the phone, in this case I will loss all the photos. right? what should I do?

Colette65 wrote:
I've asked this question previously.  When I plug my iphone in to my computer it doesn't bring up autoplay and doesn't appear in File Manager so I can't manually navigate to it.  iTunes tells me it's timed out trying to connect to my iphone.  I THINK it may be to do with the fact my iphone is connected to my work email and they impose restrictions on my security settings?  I've tried the suggestion below but it didn't help so if anyone can suggest anything else I'd be very grateful:
'iOS: Import personal photos and videos from iOS devices to your computer
If auto play doesn't work on your computer then either fix it, or just manually navigate out to your iphone on the hard drive.
If you don't know how to do the above steps use google.'
So why don't you ask your IT person at your work place if that is the issue or not.
I want to upload photos from my iphone to my computer but when I plug it in the computer opens iTunes but NOT the dialogue box to transfer photos.  I THINK it may have something to do with security settings imposed by my work email server?

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