HT4539 i rented an Apple TV moviel and it was on the screen but never downloaded and i could never watch it but it was charged to me?
I rented a movie on my Apple and it downloaded and was exhibited but I could never watch it and now it is gone without being viewed but i have been charged for it. Any thoughts on how to retrieve and watch?
Hi scwalter,
Welcome to the Support Communities!
The article below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy
Similar Messages
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Ok so I rented a movie on itunes and I want to watch it on my computer, not my iphone. How do I play it?
Welcome to the Apple Community.
If you rented the movie from your phone you will have to watch it from your phone. It is nontransferable. -
I have an apple tv 3 but when i use Home Sharing from my Windows Laptop the Apple TV shows all my music on the TV but it will only play 1 or 2 songs and then stops!!! Annoying, so I have to re-start iTunes on my Laptop and it will play 1 or 2 more songs then stops again!!! still annoying.
Can anyone assist me with this issue?
ThanksTo downgrade, you'll need to download the previous software version here: ATV3 http://appldnld.apple.com/AppleTV/041-4361.20120605.grjot/AppleTV3,1_5.0.2_9B830 _Restore.ipsw
ATV2: http://appldnld.apple.com/AppleTV/041-4362.20120605.t8i4U/AppleTV2,1_5.0.2_9B830 _Restore.ipsw
Next, plug the Apple TV into your computer with a micro-usb cable (most phones today use these) and start up Itunes. It should detect the Apple TV in recovery.
After that, hold down Option on Apple or Alt on Windows and click Restore. This should open a window that allows you to select the software update you want to apply. Select the one you downloaded earlier.
It will then go through the restore process, which takes only a few minutes, and then you will be able to plug the Apple TV back in to your display and set it up again.
I recently ran into a similar issue with a bunch of these things and after restoring them all to the previous software version they are working again. -
I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen
Mov is a container format, you'd need to look at the codec used by the movie file inside the container to know whether it will work with the Apple TV or not.
-
My iPod Nano 6th generation fell one time and it kept working with a small crack in the screen.But after a while it just gave out and does not turn on.I try to charge it and all it does is blink the apple icon on and off.When disconnected nothing happens.
I am having the identical trouble as described above with my month old Macbook Air. I tried everything with the ditto results. Please help anyone!
Mine is a Macbook Air 13', 128GB, 1.86GHz with 4 GB RAM. -
I have created an Apple ID yesterday and I could not use App store that shows a message when I try to install something that "This Apple ID has not yet been used in the iTunes Store". What should I do?
Try this support article > Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
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My itunes shows my iphone but it has an apple logo and a lock on the other side of the screen but i can't sync or restore my iphone.
what do i do?Did you enable your Menu and Sidebar?
Ctrl+S to view Sidebar
Ctrl+B to view Menu Bar -
olympus xz-1 camera when connected to ipad2 with supplied usb cable into apple usb to 30pin adapter it prompts the ipad to display a message like " this device draws too much power to charge" and then i can go no further! if i take the card from the camera and put it into the card to 30pin adapter and plug that into the ipad no problems. if i connect the camera with supplied usb cable to desktop imac , no problems. if i connect my olympus slr to the ipad using its usb cable into the apple usb to 30pin , no problem . very frustrating , i don't want to always have to take the card out of the camera to down load photos to the ipad2,IDEAS?
I'd ask that on the iPad forum.
https://discussions.apple.com/community/ipad -
I just watched my first movie using Apple TV and Netflix. Apple TV works great except for then I try to switch back over to tv mode I get the cable channel info on the bottom of the screen but no sound or picture. What did I I do wrong?
It was easy to set up, easy to use, got done watching the movie. Transferred from HDMI to TV and as my question above notes. I am on TV, my cable information (show/channel/etc) show OM the banner on the bottom of the screen, I can view the channell guide, but, my screen is white, no picture no sound? Other than that I got nothin
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Ok so my new iPod Classic is repeatedly restarting itself and I see nothing on the screen But the Apple logo and I canny do anything to stop it can anybody help me
Try the DFU Restore method shown in Corrupt iPod classic.
tt2 -
is there any way to retrieve photos off of my phone after it was submerged in water? An apple icon appears on the screen but the phone will not respond
Probably not.
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I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine
Hi there Fgonzalez2015,
You may find the camera troubleshooting steps in the article below helpful.
Get help with the camera on your iPhone, iPad, or iPod touch
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping the camera swap icon . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
-Griff W. -
my iPhone 4 is no longer chargeable. Whenever I connect it to the charge, the charging icon appears on screen but even if I leave it for a night on charge the charge icon will remain on the screen but there will be zero percent of battery. I tried five different charges and plugs [ one in the apple store], same result. Any suggestions please?
You clearly did not notice that you have joined a USER TO USER COMMUNITY FORUM
This is NOT Apple ,Apple do not read nor do they therefore respond
So if you would like to wind your neck in ........................
try a reset of iPhone and then a restore,best, as new and if it then functions correctly try restoring with your backup -
Just got a new IPAD3, straight out of the box, but I cant charge it, I have tried with the power plug and cable out of the box that came with it but no joy, i have tried resetting the iPad but still no joy, have tried different mains plug sockets around the house with no joy, I have tried different USB mains plugs but again no joy, I tried using my new iPad cable into the USB port of my MacBook Pro laptop but still no joy, then, I tried using my old iPod classic cable into my MacBook Pro and that worked, so I have a way of charging my new iPad3 but its not practical as i have to take my MacBook Pro everywhere if I want to charge it which kind of defeats the object of having an iPad, has anybody experienced anything similar and how was it fixed? can anybody help me please...
Grumpy Gator,
Please note it did say at the store's discretion, but people have actually been able to return it to the on-line store. (I only saw a couple who tried.)
And given the outcry, I would think Apple might have other Apple stores join in. Just in case, though, if you can, you might bring it in today.
If it's an ARS, my guess is they can stick to their 14 day return. Apple cannot force them to do it. SO if it's not bought directly from Apple, and it's past the 14 day deal, I'd bring it in to the store today if you have one. When I gave people the cnet.com site, I gave it so people could read it and know only Apple had made the decision for Apple. And I suggested to some that an Apple reseller would probably stick with their own return policy.
Because Arnie had just bought his, he should be able to return it to Apple or an ARS because an ARS has to have some kind of full refund or at least return for credit within 7 or 14 days of purchase.
Hope this helps. -
Hey i just brought an ipod 8gb nano and it wont connect to the computer but it will charge on it how do i make it read the computer??
Hello CATTY101
Check out the article below to troubleshoot issues with your iPod not seen in iTunes as it may relate to a driver is installed or you may need to remove and reinstall iTunes.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Regards,
-Norm G.
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