HT4539 Movie freezes up on my iPod touch after being downloaded

It appeared to have downloaded correctly into my iPod
Touch, yet when it gets about five minuets in, it freezes up. I've tried
Restarting off/on, and there's nothing that says it's not 100%.
no resume note. There is a circle with only half of it colored in
On the movie index scroll page!

I have the same problem (deleted email account). I think I mistakenly set up an account when I was buying an Apple product online, not realizing that it would be the same ID as my iTunes.
What is the way to actually contact Apple?
I have been clicking around in circles for hours! Will I have to pay them to resolve this? I don't have any products still have applecare . . .

Similar Messages

  • I have just restored my ipod touch after being disabled.  Now it is asking for pasword, can I cancel this so I don't have to use a password?

    I have just restored my ipod touch after being disabled. Now it is asking for the passcode?  I still cant remember the passcode.  How do I go past this?

    You'll have connect in recovery mode and set it up "as new ipod" http://support.apple.com/kb/HT1808
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone and iPod touch software.
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    copied from http://support.apple.com/kb/HT1212

  • Itunes can't connect to my ipod touch after being upgraded to 3.1.1

    I have just upgraded my ipod touch gen2 and it can't be recharged nor synced with itunes due to some unknown errors (that's what the message box says).

    Tom Andreas wrote:
    My MB can´t find the network in the network list.
    Welcome to Apple's discussion groups.
    It might help to reset the connection settings on your Mac using these steps one at a time until it works again, recognizing that, depending on your problem, not all of these steps will make sense:
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    2) Try to select your Wi-Fi network from the AirPort menu.
    3) In the Network panel of System Preferences delete the AirPort item from the left column, then add it back.
    4) In the same panel as (3), define a new location and see if you can make that work.
    5) In the same panel, select the AirPort connection item, click the "Advanced" button, select the "TCP/IP" tab, then click "Renew DHCP Lease".
    6) In the folder /Library/Preferences ( not <yourhomefolder>/Library/Preferences), move the folder SystemConfiguration onto the Desktop, then restart your computer. See if you can now make your AirPort connection work.
    They may not help, but they'll only take a couple of minutes to try. Before you try these, if you have any special network settings on your Mac for things like DSL credentials, note all your network settings, because the latter steps will destroy them. If you got all the way to the last step, if things don't work any worse than before, you can trash the saved SystemConfiguration folder.

  • Photos lost from iPod touch after being powered off |HELP!|

    help please!!!!
    so I backed up my iPod touch 4th gen to iCloud and all 3 days ago as well as updating to IOS 6.1.5. Then I powered it off. Tonight (3 days later) I turn it on, connect to the wifi, and go to my photos. I had about 800, now it says it's restoring 1,267 of 3,012.
    what has happened??!!
    please help ASAP going away tomorrow!!

    Sounds like a glitch occurred. That happens sometimes and the iPod is rebuilding the photo library.
    You may end up having to restore from backup

  • Why can't we activate ipod touch after being registered?

    Just recieved an ipod touch as a gift. Someone told me that I could just log onto my already existing account with apple because I have an Iphone and just register my Ipod touch. I registered it and it still will not activate. Help

    I would uninstall both iTunes and Quicktime and reinstall them.  Follow these instructions:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • White screen on ipod touch after being dropped

    The ipod will only turn on to a white screen after being thrown twice on the ground.  It had an otter box on...

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1415 You can move the rental between devices as many times as you wish during the rental period. However, the movie can only be played on one device at a time. If you rent a movie on an iPhone, iPad, iPod touch, or Apple TV, it is not transferable to an

    You can move the rental between devices as many times as you wish during the rental period. However, the movie can only be played on one device at a time. If you rent a movie on an iPhone, iPad, iPod touch, or Apple TV, it is not transferable to any other device and you must watch it on that device.
    This is a confusing statement. Can really move the rental between devices or not???  

    If you originally downloaded it to a computer, yes. If you originally downloaded it to an iOS device, probably not; if you want to try anyway, use the Transfer Purchases function in iTunes.
    (85739)

  • Is there a fix for watching rental movies from itunes on my ipod touch 5th gen?

    is there a fix for watching rental movies from itunes on my ipod touch 5th gen?

    Huh?
    What is broken?
    Please explain.

  • HT1212 i want to get my photos and this app that has my movies on it, but my ipod touch is locked and i forgot the passcode. normally i would have to restore my ipod but how do i keep my content if my ipod touch says its never been backed up?

    i want to get my photos and this app that has my movies on it, but my ipod touch is locked and i forgot the passcode. normally i would have to restore my ipod but how do i keep my content if my ipod touch says its never been backed up?

    If when you connect the iPod to your computer yu can't make a backup:
    - Contact a data recovery company
    - Maybe via How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     

  • How can I import movies I purchased on my iPod touch (4th) into my iTunes library?

    how can I import movies I purchased on my iPod touch (4th) into my iTunes library? I'm having some troubles with this and I'd like to get it fixed.

    Replace broken screen on i-device - https://discussions.apple.com/thread/3869709 - lllaass post.  Similar one at https://discussions.apple.com/thread/3925666
    ipod repair options - https://discussions.apple.com/thread/3900047 and https://discussions.apple.com/message/18867033
    Service Answer Center - iPod - http://support.apple.com/kb/index?page=servicefaq&geo=US&product=ipod  <-- enter correct country in drag-down menu once on page.

  • I've downloaded a rented movie and transferred to mi ipod touch but can't find it on the device - where do I find it to play

    I've downloaded a rented movie and transferred to my Ipod touch but can't find it on the device to watch it - where do I find it?

    Hi,
    Have you tried using your iPod's Search function to find the movie?  (The Search function is to the left of the home screen.) 
    Hope this helps! 
    ---likeabird---

  • HT1351 Why won't movie files from flip camera won't play on ipod even after being converted?

    Why won't movie files from flip camera won't play on ipod even after being converted?

    Try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.

  • HT1454 why i can not get video out from my ipod touch after i did the upgrade

    why i can not get video out from my ipod touch after i did the upgrade

    why i can not get video out from my ipod touch after i did the upgrade

  • My itunes account was set up under an email account that has been deleted. I started a new itunes account but have the same device as with the old account. How do i keep my music thats on my ipod touch from being deleted when i sync it to my new account?

    My itunes account was set up under an email account that has been deleted. I started a new i tunes account but have the same device as with the old account. How do i keep my music thats on my ipod touch from being deleted whin i sync it to itunes after purchasing new music?

    I have the same problem (deleted email account). I think I mistakenly set up an account when I was buying an Apple product online, not realizing that it would be the same ID as my iTunes.
    What is the way to actually contact Apple?
    I have been clicking around in circles for hours! Will I have to pay them to resolve this? I don't have any products still have applecare . . .

  • HT1369 Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed and mobile programs associated with my non apple cellpho

    Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.

    I had this problem too and my roommate solved it!
    Go to 'Settings'
    'Music'
    Scroll to the bottom and enter your password to log onto your home sharing
    Then connect to iTunes and sync!

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