HT4539 My apple ID is locked. Why?

While purchasing my Id was locked because I was not able to answer a security question..please help me what can I do

Hello,
We are not Apple. We are just users like yourself. For more information about how to unlock your Apple ID and reset your security questions if you forgot them:
Apple ID: "This Apple ID has been disabled for security reasons ...
Some Solutions for Resetting Forgotten Security Questions

Similar Messages

  • TS3297 Apple ID is locked and unable to make purchases

    When I try to puchase an Album I get an error that says "Apple ID is locked and unable to make purchases"

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your iPad then try logging out of your account on the iPad by tapping on the id in Settings > Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it

  • TS2446 how can i get my security questions if my account is locked why cant you add a forgot security questions button or something to get the security questions back?

    how can i get my security questions if my account is locked why cant you add a forgot security questions button or something to get the security questions back?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • My Apple ID is locked for 90 days and can't even purchase anything

    I had my personal Apple ID and I made an second Apple ID for my business. I logged into my iphone6 with that second business apple ID - this apple ID has no credit card information at all. then I tried to log into my personal previous apple ID - this account was locked for 90 days and I can't even re-download my previous purchases anymore. There was a NO NOTIFICATION before I made a second account about this situation and I really do not know what can I do next.

    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action
    BTW, Apple content is locked to the original Apple ID that purchased it and cannot be merged or transferred to another Apple ID

  • HT204053 When I initially try to sign in to iCloud, I get the "Account not verified" screen and I am told to check my email for instructions to verify.  No email is ever sent. My ID and password work on all other Apple app's.  Why not for iCloud?

    When I initially try to sign in to iCloud, I get the "Account not verified" screen and I am told to check my email for instructions to verify.  No email is ever sent. My ID and password work on all other Apple app's.  Why not for iCloud?

    I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
    So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
    Thank you for any help you can give.
    Trish

  • My apple id was locked because of security questions. Is there a way I can unlock those and change my answers to  security questions

    Help guys! My apple ID was locked. What should I do?

    Hi applebb,
    Here's a link with instructions for both if you do have a rescue email address, and if you do not have one:
    https://discussions.apple.com/thread/4286784
    Hope this helps!
    Cheers,
    GB

  • Apple TV is locked up

    My Apple TV is locked on the home screen. Can't restart.  How do you turn it off with remote

    Pull the power cord...
    Wait 10-15 seconds.
    Plug the ATV back in.

  • I have an iphone 5 ana i buy it unlocked and when i update the ios to 7.1 the iphone is locked .why?

    i have an iphone 5 ana i buy it unlocked and when i update the ios to 7.1 the iphone is locked .why?

    Probably because the previous owner had the phone hacked to unlock it, and when you updated it locked back to the original carrier.
    Only the carrier that the phone is locked to is authorized to unlock it.
    If the previous owner had the carrier unlock it, you wouldn't have any issues.

  • What happens if I buy a phone off eBay and it says Apple ID is locked is there a way you guys can fix it

    I found a phone on eBay and AT&T told me if I find a phone they can change it for me but it says Apple ID is locked

    Only the owner who created the Apple ID activation lock can unlock it. If you don't know or cannot contact the prior owner, then the device is useless.
    And, we can't unlock it nor can Apple.

  • Certain apple products (iTunes) require a different password than my apple id password.  Why - and can I make them all the same?

    certain apple products (iTunes) require a different password than my apple id password.  Why? … and can I make them all the same password?

    I assume you never got a solution. My own painful story is here:
    http://tech.kateva.org/2012/06/icloud-transition-went-as-expected.html
    I've given up on Lion/iCloud. I'll try Mountain Lion.

  • HT3180 MY Apple TV has locked up

    MY Apple TV has locked up.  I have unplugged everything waited over 10 minutes and re attached.  Then I went on line and learned how to restart using down and menu on remote.  It seemed to restart only to end up in same locked up screeen.  please help

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    (You may already have a micro USB cable if you have a camera or other digital device)

  • Hi, my apple account is locked. I can't receive the verification email and I forgot the answers to the verification questions. I can't reset my account now. Please help me. Thank you very much.

    Hi, my apple account is locked. I can't receive the verification email and I forgot the answers to the verification questions. I can't reset my account now. Please help me. Thank you very much.

    After two years? No, not likely you are going to get it. Try contacting iTunes support: https://getsupport.apple.com/Issues.action

  • Every time I unlock my iPhone 4, I have to enter my Apple ID password.  Why?

    Every time I unlock my iPhone 4, I have to enter my Apple ID password.  Why?

    Settings>Store...make sure you are signed in. If not, sign in. If you are signed in, tap the ID shown...sign out...then sign back in.

  • HT5570 my friend apple id is locked ' how we can unlock it ?

    my friend have iphone 4s
    he has a bill from cellcom company in israel
    name hosam ismael
    this apple ID  locked and he cant use his iphone
    we try to unlock it in the site "MANAGE MY ID"
    i cant and its stay locked
    he dont understand english so he ask me to send this messege to u
    we hope u can help us to unlock the ID and change it
    <Personal Information Edited by Host>

    if my apple id is locked how can i lock it?

  • Apple, can you say why do you like to "kill" old iPhones??? i'am dissapointed. Please, fix IOS 8 on iPhone 4s and provide ability to have IOS 6 on iPhone 4. IOS 7 and 8 are awful laggy IOS versions on this devices.

    Apple, can you say why do you like to "kill" old iPhones??? i'am dissapointed. Please, fix IOS 8 on iPhone 4s and provide ability to have IOS 6 on iPhone 4. IOS 7 and 8 are awful laggy IOS versions on this devices.

    This is a user-to-user support forum. We are other Apple users. You can provide feedback to Apple at https://www.apple.com/feedback/iphone.html

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