HT4539 Purchased audio book from iPhone 4, now have iPhone 5 and can't get the book back on computer or phone.

I can find the book in my account history from March 2013, but I can't find it as available for download. I have enabled automatic downloads. I tried to purchase it again and iTunes confirms I've already bought it. What am I doing wrong?

You get one and only one download of audiobooks.
It will only be where you put it. If you bought it on your iphone, then you should have transferred it to your computer - File>Devices>Transfer Purchases

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I have just purchased an iphone today and it is coming up with a picture on the screen of the usb connector and itunes symbol. It also says that I now have no service and can only make emergency calls

I have just purchased an iphone today and it is coming up with a picture on the screen of the usb connector and itunes symbol. It also says that I now have no service and can only make emergency calls

Just a thought, but maybe consider returning the device. Seems it might be a bit too complicated for you.

Just activated iphone 4S and can't get new voicemail greeting to take. Old greeting still plays from old phone and that phone still receives voicemail nofications even though it is no longer active. What is going on?

Just activated iphone 4S and can't get new voicemail greeting to override the old greeting. Greeting from previous phone still plays even though a new greeting has been saved to the iphone. Also, the previous phone still receives voicemail nofications even though it is no longer active. What is going on?

We want to make sure that voicemail transition is super smooth SonyBony! Please be aware you must power off the previous device in order for the complete switchover to take place. We recommend leaving the previous device off now that you have activated your new device. Here is a link for additional assistance with voicemail on the iPhone 4s. http://vz.to/1kcyBlo
JonathanK_VZW
VZWSupport
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I made a mistake by pressing autofill and all of my music was gone from itunes and from my iphone 5s, how can i get my music back on my iphone 5s?

I made a mistake by pressing autofill on my hp windows laptop and all of my music was gone from itunes and my iphone 5s, how can i get my music back onto my iphone 5s?

Have you checked to see if the media files are still on the computer? See Empty/corrupt iTunes library after upgrade/crash.
tt2

Can anyone help me keep wifi off on my S5? Since the last update my wifi keeps turning on without input from me. I have unlimited data and don't use the wifi much to extend the battery but this is killing it now.

Can anyone help me keep wifi off on my S5? Since the last update my wifi keeps turning on without input from me. I have unlimited data and don't use the wifi much to extend the battery but this is killing it now.

Help is here to resolve this issue with your wifi connection 88DaveS. Lets try disabling your "Smart Network Switch". Select Settings> Wifi. The 'smart network switch' is in the advanced settings. Locate the Menu icon in the upper right hand corner > Tap Menu > Tap Advanced > Locate and ensure the check box is Unchecked next to Smart network switch. Let us know if this helps.
KinquanaH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

HT201441 I bought an iPhone 5 and can't contact the previous owner and it is locked now

I bought an iPhone 5 and can't contact the previous owner and it is locked now
what I should do to unlock it as it is now a piece of metal

return it, it is brick.

TS4062 Have just upgraded and can't get my apps to sync from iTunes on pc to iPhone

I have just upgraded to iPhone 4s and can't get my apps to sync fr iTunes on my pc?

For some reason the above questions I asked are designated as solved. They definitely have not been solved!!! I cannot get my calendars to sync between my iPhone 6 Plus and my iMac program iCal. Apparently I don't know how to use this forum. I hope someone will be able to understand my message and have an answer or suggestions on how to take care of this. It's important that my calendars on my phone and computer match at all times. I have missed appointments because of this.

I have a non intel G5 and would like to download i-tune songs that I have recently purchased. I have tried everything and can't find the downloads. Did this G5 just become obsolete with itunes? If not what is the problem?

I have a non intel G5 and would like to download i-tune songs that I have recently purchased. I have tried everything and can't find the downloads. Did this G5 just become obsolete with itunes? If not what is the problem?

You can do it with Leopard but it depends upon the iTunes version which you did not reveal. Also make sure you are looking in the right place for purchases.
Consider buying a backup drive so you do not need to do this again. If you are going to run old hardware and software you need to live differently because yes, at some time you will find your version of iTunes no longer works. You're lucky it still works with Leopard. As you can see, some versions still work with the iTunes Store but not for repeat downloading.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519).
Additional tip at https://discussions.apple.com/message/24176756#24176756
Select the iTunes Store on the left side of iTunes if you have the sidebar displayed, or with the button at the top right.
Click on Purchased on the right side under Quick Links (see https://discussions.apple.com/message/26364186#26364186)
You can re-download your available previous purchases.

How can I get the data back from my game

How can I get the data back from minecraft if I deleted the app and bought with a different Apple ID

No, they are tied to the ID that purchased them, and cannot be transferred to anyone else.

HT1600 I have an Apple TV 2nd Gen, iPad 2 and can't get the icon to appear when i swipe from left to right. What am I missing? I am able to get the 'Home sharing' 'user and password on my Mac.

I have an Apple TV 2nd Gen, iPad 2 and can't get the icon to appear when i swipe from left to right. What am I missing?
I am able to get the 'Home sharing' 'user and password on my Mac.
Also using IPad 2 I am able to get the ITunes to accept the user name and same password as the Mac.
However, the only way I can see the 'Home sharing; icon is in Music on the Ipad. When I tap on the Icon it asks for a password.
When I give the same password, it is rejected.
Help!!!!
Jaxxdiggs

Personally I think the iOS devices are poor at reconnecting - Airplay establishes that a link is available but when the iPhone/iPad has been away from the house and rejoins the network i think AppleTV already thinks it's connected with a different IP address and fails to recognise it has joined the network again with new credentials.
Something along those lines anyway.
I find that a combination of restarting AppleTV, router and iOS device tends to fix it, but not for everyone.
AC

I used iCloud before I updated to the new iOS 6 and now I only have 44 pictures how can I get them all back?

I used iCloud before I updated to the new iOS 6 and now I only have 44 pictures how can I get them all back?

Photo stream only keeps your photos for 30 days. After that, they are removed from your photo stream but not from any device that has already received them. Chances are, the 44 photos are from the last 30 days; the others are not there because they are no longer in your photo stream.
If the photos were in your camera roll when you last backed up, restoring to the backup should recover them. However, you will have to restore to the entire backup to do so. If they weren't backed up or imported to your computer, there is no way to recover them now.
To be sure your photos are saved, regularly import them from the camera roll to your computer as outlined here: http://support.apple.com/kb/HT4083.

I muted the sound while playing angry birds and now I can't get the sound back. I have the sound on ipod, just not with the games.

I muted the sound while playing angry birds and now I can't get the sound back. I'm fine with ipod, just the games

If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085

I just broke my iPhone 5 and can't see the screen. I haven't backed up my iPhone to iCloud yet. Is there a way I can remotely back it up so I can restore my new phone (once I get it) faster?

I just broke my iPhone 5 and can't see the screen. I haven't backed up my iPhone to iCloud yet. Is there a way I can remotely back it up so I can restore my new phone (once I get it) faster?

If you plug your phone into your computer you can sync and backup so that when you get the new phone you can restore from a backup instead of setting it up as a new iphone

HT201304 i locked myself out of my iphone 4s and can not remember the passcode, what do I do?

I locked myself out of my iphone 4s and can not remember the passcode, what do I do now?

Connect your phone to your syncing computer and run iTunes. Then restore your phone. Hopefully you'll remember your Apple ID and password.

I downloaded a facebook update that doesn't work on my iPhone OS. Can I get the previous version back?

I downloaded a facebook update that doesn't work on my iPhone OS. Can I get the previous version of facebook back? I have a 3G phone that doesn't upgrade to OS 4.3 which the newest facebook update needs to run. Now I can't use facebook on my iPhone at all. Is there a place to downgrade or to download the older version of the app?

i can't understan why i can get a facebook apps for my iphone 3g that is so "sad" i'm miss facebook all because u guys Apple have a new version of the facebook and the 3g can,t upgarde i'm vext with apple right now!.....

HT4539 Purchased audio book from iPhone 4, now have iPhone 5 and can't get the book back on computer or phone.

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