HT4542 I have changed my Apple ID and password but iTunes continues to use my old email address to which I don't have a password.
I have changed my Apple ID and password but I cannot access iTunes which continues to use a previous id for which I do not have a password
Is this on your iPad or computer's iTunes ? If your iPad then tap on your id in Settigns > iTunes & App Store and log out of it and then log back in with the updated version of your account. If your computer's iTunes then you can sign out via the Store > Sign Out menu option and that will then change to Store > Sign In option
Similar Messages
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HT204053 I changed my apple ID and now my iTunes ID is still the old one. How do I ca
I changed my apple ID and now my iTunes ID did not change . How do I change this????
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID) -
In my previous iphone i have created an apple id connected to my yahoo email which is also my icloud id obviously. I decided to delete my yahoo email and changed it to gmail. I have changed my apple id as well. Now here is my problem. I have iphone 5 now. im trying to restore all my data through i cloud. Considering i have changed my email apple id etc, the old apple id is still showing. I have changed it online and deleted the yahoo apple id. but still on my phone its asking for the password of my yahoo apple id which no longer exist. Its bugging me off as i went to apple store and they dont know what to do as well. i tried restoring everything to orginal setting but once i get to the icloud bit, its all the same. up to now its asking for the old apple id password. I dont know how i can delete that as theres no button to delete it on the phone. i cant even restore my photos.
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") -
I have changed my apple id, and its ok when i sync my Iphone with Itunes, but ON my Iphone still my old apple-ID is there. I can NOT buy things from Itunes or Upgrade anything now, how to fix this?
I recently changed my email address and want to change my Apple ID account to match. I have created a new Apple ID to match the new account but now I can't sign into iCloud on our phones or computer with the old Apple ID. I can't make any changes on iCloud on our phones because it directs me to the old account, which I can't sign into. I also can't sign me in on my computer to make any changes. Help!!! Now I have two addresses and can't access the one that directly affects my devices.
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Hi, I have a Power Book G4 Tiger 10.4.11 and my problem concerns iTunes 9.2.1(5). I have changed my Apple ID and password recently. Since that, I am told, only when I try to buy something in iTunes Store, that my "session has expired". Where does this come from? What should I do to solve this problem ? I would greatly appreciate your help. Thank you in advance.
Hi, I am khonthaï. I solved the problem thanks to JHdeVilliers's post on 4 Dec. 2011: I removed all cookies in Safari and it worked immediately !!!
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I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. -
I have change my Apple ID and iCloud continue to show the old ID
This is a guess, but did you try using the iCloud panel of System Preferences to log out of your old account and into your new one?
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so, my girlfriends old apple ID keeps popping up asking for the password. I have changed my apple ID and my Itunes ID and it still pops up. what do I do?I cant download some of my apps because of it
If you have any apps downloaded with the other AppleID, those apps
will ask for the other AppleID to update.
Downloads are forever tied to the AppleID used to download them.
Delete the apps associated with the unwanted ID and download them
under your ID. You will have to purchase apps that are not free.
You cannot transfer apps from one Apple ID to another, not can you
merge 2 Apple IDs. -
I have changed my Apple ID and can't sign on ICloud as the PW for the old ICloud iD is not working
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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i must have changed my apple ID and password and now i cannot find the movies and tv programs i purchased from my apple tv. How can i correct this problem because i have made many purchases i cannot use.
The following may help http://www.macworld.co.uk/how-to/mac/how-remove-your-apple-id-completely-shut-do wn-your-itunes-store-icloud-other-accounts-3474388/ but note that if you want to sell or give away the iPad you may need a working password to sign it out of iCloud due to Activation Lock. The following has instructions: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
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I have change my Apple id and now my phone cant sign into i cloud. I dont have the old pas word to delete the old account. It will not stop asking for the icloud id.
ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them. Apps can not be updated without knowledge of that ID and, more importantly, its password. Apple IDs can not be merged and purchases can not be transferred from one ID to another.
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I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that, because when I select delete account it prompts me to sign in on the old email address which doesn't exist anymore!! Please help!
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
Every time I try to download a free or paid app or in iTunes
it asks me for a credit card. (Which i don't have one)
How can i download free apps without a credit card and not reset my apple ID?
I already put in 20$!!!!!How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
Cheers, Tom -
How do I create a new Apple ID and delete my current one?
You can't delete an account, all you can do is remove any personal info from in and stop using it - but anything that you downloaded from the stores with it will remain tied to that account.
If you don't know the password for it then try this page to get it reset : http://iforgot.apple.com
If you also don't know your security answers, then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.
How to create a new account : http://support.apple.com/kb/HT2731 -
I have a separate apple id and my daughter bought a song using my ID rather than hers. She was playing on my computer and bought it, thinking it would download to her phone through the cloud. Now I've got this song that I don't care for and have no use for. Is there a way to get it to her ID short of burning it on to CD and then uploading it to her phone?
sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde
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