HT4557 I can not get my account on itunes to sigh in.  It insists on a credit card.  WHY?  I have money on the account but cant access it

I had my old computer crash.  It will not let me authorize this new computer.  It will not let me deauthorize the old computer.  It will not let me access my money in Itunes. I cant do anything.  log in and password are current but I have to put in a credit card to start an account.  WHY?  There is money in the account.  How can I get into my account??

- Try resetting your account. See:
Frequently Asked Questions About Apple ID
- For deauthorizing/authorizing see:
iTunes Store: About authorization and deauthorization
- ou can create  NEW account without a credet card by:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
You have to use an email address that you have not used with Apple before.
- If you create a new account you still will not be able to use items purchased with the other account.

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