HT4559 I have trouble connecting to iTunes for updates and synchronization

Cannot connect/ contact iTunes with my IPad2. Also cannot sync my iPad2 with laptop's iTunes music and photos. Please offer help. Thanks.

Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
 Cheers, Tom

Similar Messages

  • My IPad 2 also will not connect to ITunes for  updates and purchased apps.  It shows Waiting for several minutes then says it cannot connect to ITunes.  All other wifi functions are working fine on it.

    I see this is happening to a lot of folks today.  Has anyone found a solution?

    It is not properly connected to the network.
    Make sure location is set correctly
    DNS should be on auto (settings - general - network)
    Try ethernet
    Signal strength on device won't account for issues, you would need a network report from istumbler, netstumbler or similar. This will show accurate signal strength along with noise and nearby networks

  • Ipod Worked by voice control in my Ford Sync, then I connected to Itunes to update and voice control no longer works!

    My Ipod worked by voice control when it was connected to my Ford Sync. I connected to Itunes to update and transfer music and voice control no longer works. Help?

    Its is a 5th Generation Ipod Classic with video NOT a NANO!

  • I have problem downloading the itunes for mac and safari says it needs to send the form again.

    Hello There,
    I have been facing this problem for a while. Once I download the ITunes for my Mac the safari says the following:
    Are you sure you want to send a form again?
    To reopen this page Safari must resend a form. This might result in duplicate purchases, comments, or other actions.
    I need help ASAP.
    Thanks,

    iOS: Resolving update and restore alert messages
    For error -50: See error 13 and 14: 
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • I tried updating software on my iphone and it did not work. My handset has had the picture of the usb cable asking to connect to itunes for hours and i can not switch my phone off or reset it. Please help!

    I tried updating iphone software and it did not work. It just shows connect to itunes with usb cable on the handset. I have tried for hours to try and turn the hanset off and troubleshoot but nothing works. The connect to itunes display can not be over-ridden.
    Please help!!!

    oh and the device is not being recognised by itunes now either.

  • My Ipod touch says connect to iTunes for usage and its not connecting. What do I do?

    I have an iPod 4th generation Touch. I dropped it in water and it reset itself. The screen says to connect with iTunes to be able to use it, but the iPod will not let me connect with iTunes. What do I do?

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, if you have IOS-7, read this.

  • Cannot connect to iTunes for updates

    For the past 2 days, I have been unable to update my apps on my iPhone 4S running 5.1.1. The entire app store works fine except when I select the "Updates" tab, I get a "Cannot connect to iTunes store" message only when I select the "Updates" tab. I can still search for and download new apps. If I know an app has an update, I can search for it and download it individually and download it successfully, but I cannot view app updates via the tab. I have already tried:
    1. Force closing the app
    2. Reboot
    3. Logging out, rebooting, logging back in
    4. Changing the date
    The last option was taken from this thread (https://discussions.apple.com/message/19372146#19372146) which had a similar issue for an iPad, however, none of those suggestions worked.
    Any suggestions greatly appreciated.

    Same issue here. I've tried literally everything including all the steps (except #6) here: http://hints.binaryage.com/cannot-connect-to-itunes-store-on-iphone/
    Surely this is an Apple bug. Anyone have any other ideas of how to get this to work?
    Again, this only occurs when attempting to view updates in the App Store. Everything else works as @cpels7 mentioned above.

  • I can't connect to itune for update.

    i'm trying to format my ipod but it can't be connected to itune.

    Hello ANRIES,
    The following article would be a good place to start in order to get your your iPod recognized by iTunes again.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Cheers,
    Allen

  • HT1414 my daughter has iphone 3gs and it required an update , so i connected the iphone to itunes for update and the iphone locked up, I had to reset back to factory settings and now the iphone will not activate , what can i do

    My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?

    Generally this is a sign that the iPhone had previously been
    hacked/modified/jailbroken and the update relocked it to the
    original wireless carrier. If this is the case, only that wireless
    carrier can unlock your iPhone. You must contact them to see
    if they offer unlocking and if you qualify.
    Where did you acquire this iPhone?
    What wireless carrier did you use before this problem?
    Does the app Cydia appear on your iPhone?
    What does it say when you look at Settings=>General=>About=>Carrier?
    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743 

  • HT4972 i have the first gen ipod touch, version 1.1.5   it wont connect to itunes to update, and cant use safari because the browser version is un supported.  trying to get it running  best i can, but it wont let me update it.   why?

    help

    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    - Try on another computer to help determine if computer or iPod problem
    After you get iTunes to see the iPod update to 3.1.3, the last update for the 1G
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)       
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage

  • IPod screen showing only USB cable to be connect to iTunes after Update and Restore.

    My 4G iPod model no is A1367 and the software version is 4.2.1, so as it’s a very old version i wanted to update the software to iOS 6.1.6, so I have taken backup, then Update my device with iOS 6.1.6 after that I tried to restore my device, it started to downloaded (847.8 mb)  iOS 6.1.6  again and again and iPod screen showing only USB cable to be connect to iTunes. please tell me how should i resolve it.

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device... Re-Sync your Content

  • CAS with WSUS(SUP)upstream server connected with microsoft for updates and 3 downstream servers Primary with WSUS(sup)

    hi aaa
    WSUS in the same site server with sccm but we have one cas and three primary with WSUS
    how much traffic will generate due to this process , as our CAS with WSUS will be in the same box and it will provide updates to downstream Servers in three primary sites. IS it good to have WSUS and site server together as we have SQL in different box for
    all three primary and CAS.

     Hi Torsen
    35000 clients with CAS 16GB memory and  300GB Hard disk same for all primary sites
    Germany with 6000 clients ,norway with china with 15000 clients and UK with 10000clients
    As the client wanted to Use CAS ,we have created CAS otherwise it could be standalone primary site.
    CAS in China with each region having Primary site so we have three primary.

  • TS1368 I am having trouble connecting to itunes on PC and ipad with "The item you've requested is unavailable in the UK store" coming up when I try and connect to iTunes.

    Is anyone else having problems? I keep getting "The item you've requested is not currently available in the UK store." This happens on my PC and my iPad

    There are lots of comments about his over in this thread https://discussions.apple.com/thread/5271084?tstart=0

  • Apple TV 2 all of a sudden has trouble streaming.  I stream from my desktop computer's iTunes for movies, and tonight it started stopping randomly mid movie and saying it wasn't connected.  Any ideas?  Router?  ATV dying?

    Apple TV 2 all of a sudden has trouble streaming.  I stream from my desktop computer's iTunes for movies, and tonight it started stopping randomly mid movie and saying it wasn't connected.  Any ideas?  Router?  ATV dying?
    It just says not connected, and as soon as it bails to menu, it connects again and will play for another minute before doing the same thing all over again.

    Hello David, 
    Thank you for contributing to the Apple Support Communities. 
    It sounds like your Apple TV is having trouble streaming videos from iTunes on your computer. This symptom could have a variety of causes, and I'd suggest the following initial troubleshooting steps. 
    In addition to restarting your devices (Apple TV, computer, router), try the tips in this article, starting with "Check your home network:"
    Apple TV (2nd and 3rd generation): Troubleshooting playback performance - Apple Support
    All the best,
    Jeremy 

  • HT1212 my kid brother entered the wrong pin on my ipad and now it is disabled and i was told to connect tt itunes for restore but every time i do that it tells me to update the ios but i have downloaded the new ios 7 on my ipad 2 and i also have the soft

    my kid brother entered the wrong pin on my ipad and now it is disabled and i was told to connect tt itunes for restore but every time i do that it tells me to update the ios but i have downloaded the new ios 7 on my ipad 2 and i also have the soft copy  of the ios on my windows pc. please how can i reload my ipad

    Try using recovery mode
    Recovery mode - Support - Apple

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