HT4583 MY IPHONE STARTED SMOKING YESTERDAY WHILE I AS USING IT. AS I AS PUTTING THE PHONE DOWN THE BATTERY EXPANDED AND BLEW UP IN MY HAND. NOW I HAVE ACID BURNS FROM THE BATTERY NOW I HAVE ACID BURNS ON MY HAND. WHAT CAN I DO????

MY IPHONE STARTED SMOKING YESTERDAY WHILE I AS USING IT. AS I AS PUTTING THE PHONE DOWN THE BATTERY EXPANDED AND BLEW UP IN MY HAND. NOW I HAVE ACID BURNS FROM THE BATTERY NOW I HAVE ACID BURNS ON MY HAND. WHAT CAN I DO????

Definitely see a doctor.
If the phone was under warranty, make an appointment at the genius bar. Actually, you can do that even if it wasn't under warranty (and probably should).
FWIW, nearly every documented case of this happening can be traced to liquid damage or a botched 3rd party repair.

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If my iPhone is stolen and the thief shut the phone down, I wouldn't be able to locate it anymore. Is it possible to disable the possibility to shut down the phone when a passcode lock is set up?

If my iPhone is stolen and the thief shut the phone down, I wouldn't be able to locate it anymore.
Is it possible to disable the possibility to shut down the phone when a passcode lock is set up?
enable prohibition shutdown option, with out a jail break tweek
Apple should think about this, if not already in the new IOS 7

No.
The battery will run out sooner or later anyway, even if you could prevent shutdown.
iOS 7 includes a feature that prevents anyone wiping and then re-setting up the phone without your AppleID and password.

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen

HT201263 I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should do?

I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should do?

READ the article from which the question was posted and follow all the troubleshooting steps.

Have just migrated from the world of PC's. and I had my set up so that when I typed a new sentence it started with a capital with out me pressing shift. also, i could set up words to self fill like ur would auto correct to your. can this be done with mac

Have just migrated from the world of PC's. and I had my mail text typing set up so that when I started a new sentence after a full stop it started with a capital with out me pressing shift. also, i could set up words to self fill like ur would auto correct to your. can this be done with mac

I don't know about the first letter cap but the spelling is simple. Edit - Spelling and Grammar - Select While Typing and Correct Spelling Automatically.
I'd also STRONGLY recommend that you bookmark and use:
Mac 101
Switch 101
Find Out How Video tutorials
List of Useful URLs for switchers
Welcome to the Light side.

I bought a iphone 5s from gumtree. While trying to activate it i realised there was an account linked to it through an apple id. it doesnt say the phone is in lost mode and it still has warranty. am i able to get a fix from apple?

i bought a iphone 5s from gumtree. While trying to activate it i realised there was an account linked to it through an apple id. it doesnt say the phone is in lost mode and it still has warranty. am i able to get a fix from apple?

unfortunately - no
if the device is on ios 7.1 or above there's two things.
1) the device may be restored to factory settings - but the phone can't be activated. imei unlock is different to Iphone activatio. - your friend unlocked it to use any sim in any country. iOS 7 forces you to restore the phone and reimpit the original icloud login. This can only be solved if you a)forgot the login/changed it, and can prove to apple youre the owner; b) to get the original owner to deauthorize his account associated with the phone, on his/her computer.
2)if there's also a Passcode lock on the phone, and the last registered sim doesn't work (in the case of a stolen phone) - then it's impossible for you to do anything, full security = restore will lead to activation lock immediately. There's no bypass to it, the fake videos online only allow a bypass if the device was a 'jailbrokem' one - which would invalidate apple trying/ever wanting to help you.
if you know who the phone belonged to previously (usually comes up with the icloud username on it) then you can ask them to deactivate it.
otherwise, you have what we call - a brickb- won't even work as a super iPod touch
my iphone was stolen on sat in prague - white, 32 gb iphone 5 - if it's mine, I'll have it back please just incase

How can I transfer photos from an IPhone 5 to an IPad 2 using a cable. I have tried using the lightning to firewire adapter with my current lead but this only seems to allow a download from the Ipad to the Iphone and not the other way around.

How can I transfer photos from an IPhone 5 to an IPad 2 using a cable. I have tried using the lightning to firewire adapter with my current lead but this only seems to allow a download from the IPad to the IPhone and not the other way around.

The devices are not designed for transfer of that kind. Use Photo Stream as suggested by another poster, or transfer photos to your computer (a good idea anyway since they will be lost if your device needs to be reset), then use iTunes to sync them to the other devices.

I've just bought an iPhone 5S in the UK, seems like a big mistake. I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to PC, Fix ?

I've just bought an iPhone 5S in the UK, seems like a big mistake, but luckily by law we can return goods, which is exactly what is going to happen if I cant get this to work. This is my business phone, not having it functional can cost me money.
I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to my PC, why and how do I fix it so that it doesnt go to iCloud for anything ?
The phone currently has no contacts or calendar information installed.
PC is HP Probook 4730s running Windows 7, Professional, version 6.1.7601 Service Pack 1 Build 7601.

I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
Anyway, if you choose to do so, you can leave feedback here:
Apple.com Feedback
Apple Support Feedback
Developer Feedback
Product Feedback
QuickTime Feedback
Search Feedback

How do I delete music from my iPhone when I have downloaded it from the cloud using iTunes Match?

How do I delete music from my iPhone when I have downloaded it from the cloud using iTunes Match?

Hey MerrillSharon,
Thanks for using Apple Support Communities.
You can delete these songs and redownload them from iCloud.
iTunes Store: How to delete songs from iCloud
http://support.apple.com/kb/ht4915
Have a nice day,
Mario

I have a large number of photos I'd like to delete from my ipad 2 however from reading previous comments it seems I have to unsync from the original source computer. I'm in another country now and don't have access to it. Is there another way?

I have a large number of photos I'd like to delete from my ipad 2 however from reading previous comments it seems I have to unsync from the original source computer. I'm in another country now and don't have access to it. Is there another way?

You should be able to do this via the iPad directly. Open the Photos application and the forward arrow, then select all of the photos you want to delete and click the red delete button.

My iphone 6 turned off while i was using face time and it returns with the screen saying Hello mean its reset automatically how is this possible ? Now it requires an id and password to activate which i do not remember need help ?

My iphone 6 turned off while i was using face time and it returns with the screen saying Hello mean its reset automatically how is this possible ? Now it requires an id and password to activate which i do not remember need help ? but i do remember the id and password which i was using on itunes and Apple store. please i almoost buy it in 890$ so it will be a big lost please help me.

shahzadfromlahore wrote:
Now it requires an id and password to activate which i do not remember need help ? but i do remember the id and password which i was using on itunes and Apple store. please i almoost buy it in 890$ so it will be a big lost please help me
Who set up the phone? Who's Apple ID was used to activate it?

I installed Photoshop Elements 11 on a new computer a month ago. It opened several times until yesterday. I uninstalled it and now am trying to reinstall from the CDs that I own and it will not read the disk. Nothing happens. I had previously downloaded i

I installed Photoshop Elements 11 on a new computer a month ago. It opened several times until yesterday. I uninstalled it and now am trying to reinstall from the CDs that I own and it will not read the disk. Nothing happens. I had previously downloaded it to my laptop and work computer. How do I install it again?

You can't run PSE from a USB drive, nor can you transfer PSE to a different computer via a USB drive. PSE must be installed on a computer using the installer program provided by Adobe.

HT1657 If I download a movie today, but will not be watching it for a few weeks (i.e. when overseas) - when does the 'activation' period start? Do I have 48 hours from the download date or when I first watch the movie?

If I download a movie today, but will not be watching it for a few weeks (i.e. when overseas) - when does the 'activation' period start? Do I have 48 hours from the download date or when I first watch the movie?

You have 30 days from when you download it, but when you then start watching it you have 48 hours (24 if your account is US based) to finish watching it before it expires.

After loading the latest Aperture 3 update, aperture will not load and it appears to have corrupted 10.6. 10.6.7 now appears to be missing from the computer and my administrator status has changed to standard.

After loading the latest Aperture 3 update, aperture will not load and it appears to have corrupted 10.6.7. and now appears to be missing from the computer and my administrator status has changed to standard. Update Software says I need to do update to 10.6.7 which I can't do because administrator privileges are gone. I didn't back-up with Time Machine ,BAD, but I have all files backed-up on another hard drive. Should I just reformat and start over? Any ideas or help would be appreciated.

PROBLEM SOLVED! For me at least!
Apple Support gave me the clue - I had run Migration Assistant, and it had obligingly replaced a system file (/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager) with the equivalent from my old system.
I reinstalled 10.6.7 using the DVD supplied and all is well.
The moral is - don't use Migration Assistant.
Along the way Apple Support provided me with a link to download Combo update 10.6.7: this could not be installed on my iMac.
Hope this helps.

Verizon iPhone 5, 64GB black - is anyone having issues with a very choppy conversation while talking on the phone. Both my wife and I have the same phones and are both having the same issue. We can only hear every other word.

Verizon iPhone 5, 64GB black - is anyone having issues with a very choppy conversation while talking on the phone? Both my wife and I have the same phones and are both having the same issue. We can only hear every other word of the person we are talking to. This happens at home, on the road and in the downtown area while calling both cellphones and landlines. It is intermittent, so we don't know exactly when it will reoccur. Absolutely no problem with data. The data speed is great.

"Wireless devices use radio transmissions, so unfortunately you can't get Service if your device isn't in range of a transmission signal. And please be aware that even within your Coverage Area, many things can affect the availability and quality of your Service, including network capacity, your device, terrain, buildings, foliage and weather."
Customer Agreement | Verizon Wireless
While there may be an issue in your area, it is suggested that you don't use wireless service if it's a life or death situation, such as the one you've described.

HT4583 MY IPHONE STARTED SMOKING YESTERDAY WHILE I AS USING IT. AS I AS PUTTING THE PHONE DOWN THE BATTERY EXPANDED AND BLEW UP IN MY HAND. NOW I HAVE ACID BURNS FROM THE BATTERY NOW I HAVE ACID BURNS ON MY HAND. WHAT CAN I DO????

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