HT4583 why haven't i recieved my in app purchase when i have been charged on my debit card?

why haven't i recieved my in app purchase when i have been charged on my debit card?

You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.

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My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
To help avoid future transgressions set the Restrictions for In-App Purchases...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213

Hi i input my itunes gift card for £15. I bought some songs and have been charged to my credit card to value of £8.11. Why is this

Hi I input itunes gift card for £15. I bought songs to value of £8.11 and was charged to my credit card. Have i done something wrong. Thanks

These are user to user forums, you are not speaking to Apple here.
I would advise that you review your purchase history:
http://support.apple.com/kb/HT2727
If you still believe that the balance on your account is incorrect, contact iTunes support:
http://www.apple.com/support/itunes/contact/

Why can't I buy anything on App Store when I have money in my account

I am on a game of Poker and I'm trying to buy sum chips but it's not letting me. It's saying to contact Apple

Then contact Apple.
You have to speak to the Apple Account Security team. Only they will be able to help you.
To find the right phone number, see this article:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
When you call, ask to speak to the Account Security team.

TS1424 Have been charged twice for same item. Why?

Downloaded a app to check a car purchase. It did not work so tried again. Now I have been billed twice but only received one app. Why?

If you clicked buy twice then you will probably have been charged twic - you can contact iTunes support here and ask for a refund for the second charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Why haven't I recieved the ios 8 update?

Why haven't I received the ios 8 update? I have the blue Iphone 5c for T-mobile

Because it hasn't been released, that's why.

Why I can't open google maps on Safari? Everything have been working normally with my computer. But this problem with google maps I can't fix

Why I can't open google maps on Safari? Everything have been working normally with my computer. But this problem with google maps I can't fix

Do you have an example? I develop Google maps for Web pages and haven't had problem with Safari and its extensions, only FF which I took out all the addons and plug-ins, but it wouldn't surprise if the Google map code doesn't display the map or information for the map or doesn't work with newer versions of Safari.

HT5552 Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.

Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.

As RG says, if you're in the US, you haven't allowed for the sales taxes charged by your city and state. You'll need to buy something less expensive, add a credit card, or redeem an additional iTunes card.
Regards.

Why i have been charge 1 USD for free application download from apple store?

i am using iphone 4 .i have download friendcaller pro - free application from apple store.it is free appilcation even then i have been charge 1 USD
for this application.why 1 USD is charge for free application.?

Hi,
You haven't Actually been Charged...
See Here for Details...
iTunes and App Store Credit Card HOLDS
http://support.apple.com/kb/HT3702
Cheers,

Why does Messages still send my txt via SMS when I have the "send as SMS" option turned off?

Why does Messages still send my txt via SMS when I have the "send as SMS" option turned off?

I haven't missed any point, but you don't get it.
If people take "Send as SMS" being turned off as the iPhone shoiuld not be sending SMS messages without reading this text that is included below the option:
Send as SMS when iMessage is unavailable. Carrier messaging rates may apply.
They are idiots.
But you're saying you have this other piece of information that tells you that this option only applies to two iphones exchanging txt. Where did you obtain such information?
Copied from my previous post.
Under the Send as SMS option, the following is available:
Send as SMS when iMessage is unavailable. Carrier messaging rates may apply.
You should check available text below an option such as this so you know what it does.

My iPod Touch is running on ios 7. In the last two and a half months all the apps of my iPod have been wiped out twice. I had to download all the apps all over again. Why is this happening?

My iPod Touch is running on ios 7. In the last two and a half all the apps of my iPod have been suddenly wiped out twice. I had to download all the apps all over again. Why has it happened?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Why does a face show up on my iPad when I have deleted it from aperture

I am using aperture to tag a modestly large library (about 22,000 photos) all for personal use. I've been going through these photos and tagging faces. As a sort of "holding pen" for faces that I wasn't sure about in the unnamed faces strip at the bottom of the faces page, I put ?? (i.e., two question marks) as the name for a bunch of photos. Then I went through that face and either put the right name in, when I was able to see the full picture, or deleted the face - i.e., clicked the little x in the upper right hand corner of the box surrounding the face.
Most of the images disappeared just fine, and the "??" face no longer appears on the cork board in my aperture. I can find no evidence anywhere that I can see that the ?? face tag still exists in aperture.
But it must, because when I sync with my ipad, there is a face called ?? and there are pictures in it. When I look at those pictures in aperture on my Mac, I can't find the face - I must have deleted it.
Does anyone know why this is happening and how to stop it?
I have been having trouble with aperture syncing in other ways - I was getting a variety of errors in itunes when syncing the ipad - and so have gone through many steps, including repairing permissions in my aperture database, repairing the database, regenerating previews, turning synchronization off and on, repairing permissions on my hard drive, deleting the preferences (plist) file, and so forth, but even doing a clean installation of the photos onto my ipad (i.e., turning off sync and deleting photos on ipad, then turning it back on and putting the photos back on from aperture after doing all the above steps), I am STILL getting this ?? face.
All help will be gratefully received.

Homesharing has issues that have not been fixed over several versions of itunes and ios.
Only kind of fix is go back through your library and retag it.

Why can i not convert a form to PDF when I have an active account and it wants me to sign up for an upgrade?

Why can i not convert a form to PDF when I have an active account and it wants me to sign up for an upgrade? This just started!!!!!!!!

Hi EdAAK,
I've checked your account, and see no issues with your subscription. So, if you're using a web browser, please log out, clear the browser cache, and then log back in to https://cloud.acrobat.com. And, if you're using Reader, make sure that you're logged in—you should see your name listed in the upper-right corner. If not, click the Sign In link and then sign in with your user name and password.
Please let us know how it goes.
Best,
Sara

HT1491 why do we have to have a valid credit or debit card to use apps?

why do we have to have a valid credit or debit card to use apps?

If you want an Apple ID, to use in the iTunes/App store, without a credit card, follow the directions here, EXACTLY:
http://support.apple.com/kb/ht2534
Requires creating a NEW ID.

Why am I suddenly getting this message from a page I have been using for 6 months(Error code: sec_error_unknown_issuer) how do I get my page back?

Why am I suddenly getting this message from a page I have been using for 6 months(Error code: sec_error_unknown_issuer) how do I get my page back?

Did you reset Firefox recently?
*https://support.mozilla.org/kb/reset-firefox-easily-fix-most-problems
If that is the case then you may have lost intermediate certificates that were stored in the cert8.db file in the Firefox profile folder.
Check out why the site is untrusted (see the Technical details) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.
Some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer.
You can see more Details like intermediate certificates that are used in the Details pane.

HT4583 why haven't i recieved my in app purchase when i have been charged on my debit card?

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