HT4587 Utility cant find the airport express, windows8

Utility cant find the airport express, windows8

3 common causes when this occurs:
1) The Windows FireWall is blocking the connection attempt between AirPort Utility and the AirPort Express
2) The PC anti-virus software is doing the same thing
3) Microsoft Security Essentials....if installed...is doing the same thing
Check the settings in each application to see if a "block" is occuring, so you can make an "exception" or "allow" the connection to occur.
It might help to try a direct connection from an Ethernet port on the PC to a LAN <-> port on the AirPort Express. If you can configure the Express this way, you can disconnect the Ethernet cable once the Express has been set up.
Although primarily used for printer communications, it is a good idea to install Bonjour for Windows, as Bonjour may help communicatons on the network.
Bonjour Print Services for Windows v2.0.2 - Support - Apple

Similar Messages

  • Airport utility cannot find my Airport Express, repeated rescans, nothing, even with direct connect via Ethernet. Help!

    I use Airport Express to stream iTunes to my home stereo. This is the ONLY thing I use it for. It quit working and now Airport Utility cannot find the Airport Express unit, even after repeated re-boots of all components, resetting the Airport Express, even when connected directly to my router via Ethernet. I use a D-Link wirless router.
    I downloaded the latest Airport Utility, but it will NOT work with XP (from the Apple website, not my words).
    The Airport Express will achieve a solid green indicator after reset, but Airport Utility cannot find it. Until Utility can find and recognize the Airport Express hardware, I cannot adjust or reset any settings, etc.
    Help!

    I downloaded the latest Airport Utility, but it will NOT work with XP (from the Apple website, not my words).
    The latest version of AirPort Utility.....5.6.1.....will only run on a Windows 7 machine.
    Try AirPort Utility 5.5.3 for Windows (make sure that  you have Service Pack 3 installed on your PC, otherwise the application will not run on an XP machine).
    The Airport Express will achieve a solid green indicator after reset, but Airport Utility cannot find it.
    After a "hard reset" or "factory default reset", the light will not be green.....it will be slowly flashing amber after it restarts. See this Apple support document for more information on various resets:
    Resetting an AirPort Base Station or Time Capsule FAQ

  • I cant find my Airport Express any longer under Wi Fi in my iPhone but it works in ipad and my imac?

    I cant find my Airport Express any longer under Wi Fi in my iPhone but it works in ipad and my imac?
    I also get a message that I cant listen to music from itunes in my speakers in the other room that have been worked before?

    I have fixed it so wi fi working in my iphone by doing my Airport Express to Zero by a nail in the little whole...but still has problem to get out my music from my iMac from ituens to my speakers in my other room that was working before...

  • Just installed a new time capsule and i want to use my airport express to extend my wireless range....time capsule working with existing devices at this time...but i am not able to get airport utility to recognize the airport express.....????

    just installed a new time capsule and i want to use my airport express to extend my wireless range....time capsule working with existing devices at this time...but i am not able to get airport utility to recognize the airport express.....????

    Temporarily connecting your AirPort Express to one of the Time Capsule's Etherent LAN <-> ports...as LaPastenagure suggests....is always a good way to setup and configure other network devices.
    If you want to configure the Express using wireless, remember that the Express broadcasts a default wireless signal with a name like Apple Network xxxxxx. You must log on to this network first....no password is required....then open AirPort Utility to "see" the AirPort Express.

  • Airport Utility cannot find my Airport express on Windows 7

       I have a working Airport express with a static ip address.  The static ip address has been hard coded in my main router.  The airport express is connected to my network via ethernet cable. Airport Express Version 7.6.1.  I am having conectivity issues from my new Windows Desktop.  The airport utility 5.6.1 on my new desktop cannot find my airport express.  The manual setup button has been greyed out.  I can ping the device.  I can click on "configure other" and configure the airport-express (which is how I set it up).    If I reboot my desktop and then quickly fire up the airport utility, it finds the device.  On hitting rescan, in a few minutes everything gets greyed out again.   
    The airport utiltity on other computers is able to find that airport express.   I am able to stream music through the airport express from other computers in the network.
    How do I find out what is blocking the airport utility on my new desktop.  The Bonjour Service is up and running.   Any help/advice on trouble shooting this issue is appreciated.

    The airport utiltity on other computers is able to find that airport express.   I am able to stream music through the airport express from other computers in the network.
    You only need one computer on the network to access the settings in the AirPort, so unless you like to look for things, it is probably not worth the effort to try to troubleshoot the blocking action on the Windows 7 machine.
    It is not always the Windows Firewall and/or the anti-virus program that blocks connection attempts like this, but that would be the first place to look.
    In general, you have to get into the Firewall settings to create an "exception" for the AirPort connection. The same would be true for the anti-virus if that is what is blocking the connection attempt between the PC and AirPort.

  • My computer can't find the Airport Express signals anymore

    I'm having some weird issues with my MacBook connecting to my Airport Express at home. 2 years ago I installed my new Airport Express and made a WPA Personal security password as recommended. Everything worked fine until Sunday my computer seemed to not find the signals anymore. I have tried all types of problem solving from the book and other places, but nothing seemed to help.
    The weird stuff is that my other 2 Mac computers have no problems connecting. The others the signals fine.
    My computer picks up all other wireless signals from the neighborhood.
    How can this be? I did nothing but turn my computer on and off and suddenly all "domestic signals" are non traceable any longer?
    I hope someone can help me; I am, as you probably can understand not a computer literate exactly.

    I have to switch between my internet 2Wire network and the AX base station network I created.
    If you configure the AirPort Express (AX) to join the wireless network provided by the 2wire you won't need to switch back and forth. There will only be one wireless network.
    My husband wanted to print with his MacBook Pro the same way, and so we tried to configure the base station on his computer.
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  • My MAC can't find the airport express...

    I'm having problems hooking up Airport Express to airplay. My MAC can't find it...wireless network is working fine, I have Klipsch speakers working fine over Airplay...but Airport express will not connect to my network. Help!

    Apple's "extend a wireless network" setting is proprietary feature that is designed to work with other Apple routers on a network.  Unfortunately, it is extremely unlikely that this feature would be compatible with a 3rd party router.
    The solution is to connect the AirPort Express to your main router using a permanent wired Ethernet connection and configure the Express to "create a wireless network" using the same wireless network name, same wireless security and same password as the main network. 
    Another possible solution would be to to ask your Internet Service Provider (ISP) if they offer a compatible device that will "extend" the main router using wireless only.

  • Aiport Utility cannot find my Airport Express

    I purchased and set up an Airport Extreme, then extended my network using an Airport Express.  It has been working fine for 6 months or more. Today, I changed the password on my wireless network via Airport Utility 6.3.4 and now ... the Airport Extreme still works fine and I am connecting to the internet, but my Express stopped working and now has a blinking amber light. I moved it next to my Extreme, did a soft, then hard reset, and have done the power reset (turned it all off and turned it back on in order giving a minute or more between devices in the network).  My Extreme is still working, but my Express still has a blinking amber light and is not found by my Airport Utility.  Thus, I cannot extend my network. I am very frustrated and I need some help. Please.  I am now using Yosemite. And I believe my Airport Express is a 2nd generation but I am not sure how I can tell.

    With the AirPort Express powered on, hold in the reset button on the back of the Express for 10 seconds and release. Allow a full minute for the Express to restart to a slow, blinking amber light.
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    Click the Other WiFi Devices tab
    Click on AirPort Express
    The setup utility will open up and guide you through
    If you have an iPhone or iPad.....
    Tap Settings on the home screen
    Tap WiFi
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    The setup utility will open up and guide you through
    The next time that you want to change the password on the wireless network, you need to remember to change the password on the Express first, and then power it off.
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  • Airport utility cannot find my Airport Express

    Neither my iMac nor my Macbook running OS X 10.5.8 are able to connect to my Airport Express via Airport Utility. When I start AU, I get the message:
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    Both machines (as well as an iPhone and iPod Touch) are able to use the network I have already set up on the AE, but I am no longer able to connect to the AE itself to see and modify configuration settings. I believe this is relatively new misbehavior - I have successfully connected to the AE via AU at least once in the last 4 months.
    I have tried unplugging the AE for 30 seconds and plugging it back in, but to no avail.
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    I have been having the same problem since returning from vacation a week ago. All computers have MAC OS 10.5.8 (2 powerbooks, 1 macbook, and 1 iMac). They see the Airport Extreme w/ 802.11g (v 5.7) and the two time capsules (v 7.4.2). One Airport Express works intermittently (green to flashing amber) - the other Airport Express is on flashing amber all them time. The Airport Utility will see the one AE when it is green, but only then. I've unplugged them and pushed/held the reset button for 15 sec while plugging back in, I have connected the AExpress to the AExtreme via ethernet cable - I forgot the results of that as I have tried many permutations. As this seems to be a hot topic, did something recently happen within an update that has caused this?

  • Cant load the airport express with 802.11n

    today i just got my new airport express with draft n. but my router can't load the config anymore after i uploading my setting ( change to N with 5 GB ). i've tried all of methods that the manual included. I think i need to exchange the new one. i just bought it yesterday.
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    ***

  • I cant find the iphone Express Replacement Service page ?

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    TH30RY wrote:
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  • Why can't my MB Air's Airport Utility find my Airport Express?

    So I just got a Macbook Air for college and an Airport Express so I could have a secure connection to the internet, but after trying to set it up in my dorm, Airport Utility can't find it. I plugged in the Ethernet cable that is hooked up to the wall's Ethernet outlet in the WAN port and then I plugged the Airport's power cord into the power outlet and it's light turned solid green and it was ready to go. Then I go on my Mac and open Airport Utility and it tells me that no configured Airport base stations have been found, but it will continue searching. The Wi-fi on my computer is turned on, the Airport is in good range and is not anywhere near a radio or microwave or metal, and my college does not prohibit personal routers, there are tons already on my floor. How do I fix this? Class starts soon
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    In order for the AirPort Utility to find the AirPort Express it must be connected to either the Express' wireless network or to its LAN port. By default, the Express will broadcast an unsecured wireless network with a Network Name of something like: Apple Network NNNNNN. Can your MacBook Air see this network?

  • Murder on the Airport Express (AE 1st Gen cannot find Wireless while plugged in in the same room as the modem, router and Time Capsule

    First, the reason for my compounded frustration:
    I wrote a lengthy, comprehensive post on this late last night.  I submitted it and received a notice at this URL:
    https://discussions.apple.com/___sbsstatic___/maintenance.html?start=0&tstart=0
    It gave a message:  "A yellow sticky bearaing the words, "We'll be back soon."  and a typed message reading, "We are busy updating Apple Support Communities for you and will be back shortly."  Needless to say, it never came back.  This morning as I began trying to reconstruct the very detailed post I wrote last night, the Communities system offered me an opportunity to restore the post from last night.  Sadly, it contained only a portion of the first line.
    I'm going to try it again.  The problem inherent in putting it all in words last night, is that I no longer remember the exact wording of the error messages.
    I've never gotten this Airport Express (1st gen, purchased mid 2010) to work.  I thought it was working, but working poorly.  A green light on the device is, apparently, NOT an indication of connection to the wireless.  It wasn't workingl.
    Description of devices which use the network:
    I have a Broadband network with a modem. 
    It is connecteed to my 2T Timecapsule (purchased mid 2010). 
    Connected to that is a 24 port Cisco Router. 
    Not connecting to that, though showing a solid green light, is my Airport Express (1st Generation, purchased mid 2010)
    Connected to the router are many ethernet cables giving hard-wired access to:
    Printers (HP 8600 Pro purchased 2012))
    MacBook Pro (purchased mid 2010) and
    IMAC (purchased mid 2010).
    3 Apple TV devices (1st generation purchased early 2011)
    1 Apple TV device (2nd generataion purchased August 2012)
    Connecting to the Wireless Network are IOS devices (current IOS versions on all)
    iPad 2nd generation (purchased the day it was available) 
    iPad 3rd generation (purchased the day it was available)
    iPod (mid 2010)
    iPhones (4S)
    Description of Layout of Network/House
    My home is approximately 70 feet by 25 feet. 
    All Networking hardware is at one end of the house, the south side.
    Airport Express (1st Gen, 2010) has been placed in the middle of the house to boost the wireless access at the north end of the house.
    Ethernet cables are installed under flooring with cable ends extending up through flooring, and are availble to all devices with Ethernet ports..
    Description of Problem
    Investigation of the wireless access dysfunction with the iPad (2nd generation, mid 2010)  revealed no connection to the Wireless Network, in spite of glowing green light on Airport Express and Airport Utility screen.
    Description of actions taken to correct the problem
    Loaded Airport Utility on MacBook Pro.
    Airport Express shows green light on screen.
    Double clicked on Airport Express Icon
    Message that Airport Express was unable to extend the network
    Message changes suddenly to something about not finding the Airport Express
    Airport Utility searches Airport Express, attempting to read its settings
    Message appears:  Device not found.  Airiport Express was previously part of the network, and offers to let me "forget" the base station.
    I exit the error message.
    A yellow triangle bearing an exclamation point sits to the left of the Airport Express' Description
    Airport Express shows green light (as always)
    Clicking the link, "Other AirPort Base Stations" indicates no base stations can be found.
    Moved Airport Express to the room at the south end of the house containing all network devices
    Plugged it in with clear, completely unobstructed view of Time Capsule.
    Light on Airport Express flashes yellow and then turns solid green (like always)
    Bring Mac into the room at the south end of the house containing all network devices and the Airport Express with the green light
    Close Airport Utility on Mac
    Reboot Mac
    Open Airport Utility on Mac
    Airport Express still shows as it did in 1.1.7. above.
    Attempts to check Airport Express' access to Wireless network:
    Unplugged Airport Express HEY!  THE GREEN LIGHT WENT OUT!!!  ;0)
    Disconnected all Ethernet cables.
    Tested ALL devices for Wireless access.
    All devices access the Wireless network extremely well (dot and three curved bars) EXCEPT
    IOS Devices tested at the north end of the house. These devices show a blank where the wireless bars should be, and intermittently show a dot.
    Followed instructions contained in a similar discussion about Airport Express not functioning:
    Unplugged all Networking Hardware
    Powered off all Equipment which access the Internet in any possible way.
    Powered up all Networking Hardware, one at a time, in the order described in that discussion.
    Powered up all Equipment which access the internet, one at a time.
    Tested ethernet cablingAll equipment functioning.
    Tested Wireless access:
    Removed all ethernet cabling
    All devices, including IOS devices, access the Wireless Network perfectly EXCEPT any placed in the north end of the house.  Those perform exactly as they did in step 3.3.2.
    Connected all ethernet cabling.
    Plugged Airport Express into socket in the Network Hardware room at the south end of the house.  I get exactlyt the same results as before.  The lovely green light glows on the Airport Express.  Airport Utility reports Airport Express cannot find the Wireless network and also says there are no base stations connected to the internet.
    Still in Network Hardware room, I attempt to find other base stations by cabling the Airport Express to the MacBook Pro
    Airport Utility shows Airport Express with a green light
    I double click the Airport Express Icon
    Box says connection is average and status is (green light) Extended Network.
    I click Edit
    I go through each tab.  I note that in the Wireless tab, the Network Mode is as I had set it, "Extend a wireless network".
    Under the Network tab I note that "Enable Access Control" is as it should be, NOT selected. 
    Under the AirPlay tab, I note that "Enable airPlay" is selected.
    I click cancel and leave the Edit screens.
    Curious to know if Airport Express can find the Wireless network now that the device claims to be functioning as an extended wireless network, I disconnect the ethernet cable from the Airport Express.
    I watch the Airport Utility screen closely.  Nothing is happening.
    With bated breath, I double click on the Airport Express icon.
    The popup box shows "extended wireless network"
    I click on edit and we start the whole mess over again.  (See 1.1-9. above)
    Curious to know if cabling the Airport Express to the iMac (almost to middle of house) will offer hope and prosperity to IOS devices at north end, I unplug the Airport Express and carry its now-exhausted little body to the iMac, ethernet cable in hand.
    As I unplug the iMac from its ethernet access, I'm informed by Cranky Boy that no way is he going to accept that as a reasonable solution to his problem.  He will not live wireless while even one ethernet cable is poking up through a floorboard.
    Cranky Boy is reassured when informed that, though the Airport Utility shows the Airport Express connected, merely double clicking on the icon produces the same result as laboriously described in 1.1-9. above.
    After quieting Cranky Boy by reconnecting the iMac to the Ethernet, I return the Airport Express to the Network Hardware room.
    Again, curious to know ...  I reconnect the Airport Express to the MacBook Pro. I want to know if it will exrtend the Wireless network from its position one foot from the Wireless Network.
    I close and reopen Airport Utility (as I always do, but forgot to write)
    I click on the Airport Express icon (which bears a little green light like the other big boys).
    BUT THIS TIME, when I click on the Airport Express icon, the pop-up box says my connection is Excellent, the green light status shows, "Extended Network" and clicking on "Extended Network" produces the same old `Airport Express was unable to extend the Wireless Connection. 
    I click on the Edit option. 
    I buzz through all the tabs.  I cancel instead of update, leaving everything as it was (as I did the first time)
    I decide to go back into edit and select "Internet Options" under the "Internet" tab.
    Since I have no idea whatsoever as to what IPV6 is and what it governs, I decide to configure IPV6 to Automatically Connect and then, with a whole new set of opportunities, I leave IPV6 Mode set to "Tunnel" and then I learn that I will get to see what happens when  "Enable IPV6 Connection Sharing" is enabled.
    I check the other tabs to see if anything has changed in their menus
    Jesus Saves and so did I. 
    Apple updates and so did I.
    I am warned that my device and its network services will be temporarily unavailable if I continue. 
    It seems unaware that I am laughing uncontrollably at the suggestion that my device and its services will be TEMPORARILY AVAILABLE.  What?  An improvement in performance is warned?
    Life continues and so do I.
    I breathe deeply to decrease my adrenaline.
    Airport Utility flashes a red warning next to the Airport Express Icon and then quickly rethinks the matter and decides to show it as connected.
    I click on the Airport Express Icon.  This time my connection is only "good".
    I click on Extended Network. With a new-found consistency it informs me that my device is unable to extend the Wireless network and it chats with me about using the same Wireless password for my device that is used for the Wireless network access.  I did.  It is.
    I change my settings back to the way they once were, I save like Jesus and Update like Apple
    I decide to go back into Edit and modify the settings under the Wireless tab, changing from "Extend Wireless Network" to "Join Wireless Network".
    I save.
    I click on the Airport Express Icon.  My connection has degraded further to "Average"
    I click on edit just to see what will happen, but no further information is forthcoming.  Settings are as I left them.
    I wonder if the Airport Express would extend itself now that it has joined the Wireless Network.
    I click the Airport Express Icon.
    I click Edit
    I change the Network Mode from "Join a Wireless Network" to Extend a Wireless Network. Unfortunately, there was no option for "don't forget where the Wireless Network is!"
    I am still "unable to extend the Wireless network"
    I disconnect the Airport Express from my MacBook Pro.
    After closing and opening Airport Utility, I sit and stare at the Airport Express Icon.
    It has no light or error messages
    It has a yellow triangle with exclamation point
    It has no light or error message
    It has a yellow triangle with exclamation point
    I finally decide to see what THIS error messages says.  It says Device Not Found.  Patti Harada's AirPort Express was previously part of your network.  Check that it is still in range of your network and is plugged into a power outlet.  Click Forget to remove this base station from this network."
    I click "Forget".  Airport Utility has forgotten the Airport Express ever existed.  It has also forgotten how to find it again.
    I, however, am unable to forget how much I shelled out for this POS and fear I will never recover from working this intensely and tediously on documenting something so hideously inconsistent in its test results.
    I wonder if I should recable the Airport Express to my MacBook Pro
    I decide I've had about enough.
    I document this ad nauseum in the hopes that someone can read it THOROUGHLY and offer me a solution to my problem.  What is my problem?  I am so busy fighting off Alligators that I forgot I only came in to drain the swamp!  Ah, but I remember now:  Cranky Boy can't watch Netflix on his iPad (2nd generation) in the north end of the house.
    Any solution that works will do.  I'll buy another piece of whatever kind of equipment you think best.

    Well, aren't you all that and a bag of chips!!!!
    Oh what a relief!  What a RELIEF!  
    That just cleaned up my life.  And Cranky Boy is actually smiling!!!
    Houston, we've got dots AND BARS!!!
    P.S.  All my firware and software are always current.  If I spent as much time looking for a reset button as I spend checking for software updates, I mighta not needed to work at this!!!!
    P.P.S.  Airport Utility shows Cranky Boy's iPad as the Airport Express' Wireless Client!!!   Who knew?
    Thank you so much, m'Lord.  I am in your debt.  What would you have me do?
    Patti in Tucson AZ

  • AirPort Utility doesn't find my AirPort Express but wireless still works

    I'm having problems configuring my AirPort Express. My main computer is a desktop running Windows XP and is connected to the internet via a Netgear router. I have the AirPort wired to the same router. I used the AirPort Utility to set up the AirPort originally but now the utility program can't find the AirPort. The wireless is still working as my macbook can still connect to the internet and the green light on the AirPort remains on. The macbook can also use the AirTunes function of iTunes while the desktop cannot. I've updated AirPort Utility to the most recent version without any luck. I assume its more to do with the router but I'm far from a network expert. Any ideas? Thanks.

    I'm having this exact same problem. I am using an HP notebook computer running Windows XP. My computer can connect just fine via wireless to the Airport Express. However, the Airport Utility cannot see the Airport Express no matter what I try. I have downloaded all the latest versions of software. I have tried doing a soft reset of the Airport Express. I have tried doing a hard reset of the Airport Express. I have tried resetting Airport Express defaults back to factory settings. I have tried connecting to Airport Express via Ethernet cable attached to my router. I have tried configuring a fixed IP address in the same range as the default IP address settings for the Airport Express. None of this gives me the ability for the Airport Utility to see the Airport Express. Any help please.

  • AirPort utility cant find Time Capsule

    I have trouble connecting to my TC. I've got the newest version of airport utility. I've connected the ethernet cable to the Wan port and plugged in the TC. The strange thing is that I'm now connected to internet but the AirPort utility cant find the Time Capsule (and the light flashes amber).

    Thank you, that solved this problem for me:
    Problem:
    I factory reset two 3T time capsules. Now airport utility can't fid them. "No configured AirPort base stations have been found." I've performed all of the following:
    Power cycled the time capsules
    Restarted the Mac Mini they are attached too
    Reperformed the  factory reset
    Configured the IPv6 in the network settings to "Link-local only"
    Designated a router address manually for the ethernet port these time capsules are connected to.
    FYI: I have two 3T time capsules daisy chained to a mac mini server on a company LAN. Connected by a USB-ethernet connection.
    Solution:
    Tuned MacMini Server's WiFi "ON"
    Verified network setting IPv6 was set to "Link-Local only"
    Disadvantage:
    I had the MacMini Server set up as a wifi hot spot so guests could use the internet through it and access our shared server to move files. We no longer have that ability since the MacMini now has to be logged into the company wireless.

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