HT4623 1st generation ipad screen keeps freezing
screen intermitently freezes. not associated with just one app. Using 5.1.1 software
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom
Similar Messages
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Why does my Ipad screen keep freezing even after rebooting
My ipad screen keeps freezing and remains stuck. So in the last hour this has happened 3 times after hard "reboots". Can someone explain whats going on? Uwas not downloading anything ..only looking at Facebook.
Hello, Nina1711.
Thank you for visiting Apple Support Communities.
Try closing all open applications in multitasking and power cycling the device. Test the responsiveness of the iPad after processing these steps. If the issue persists, check to make sure you have space available on the iPad in Settings/General/About. If there is no space available you may want to remove unwanted Apps or media as this can cause the unit to become unresponsive. If these steps have been processed with the issue persisting, you will need to restore the device. Make sure to backup the device prior to restoring.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Cheers,
Jason H. -
Hi my Ipad screen keeps freezing
Question hi my iPad keeps freezing can anyone help me please thank you
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
1st generation ipod touch keeps freezing
My ipod won't unlock and when it does it freezes on the home screen until the battery dies. I tried restoring it and it didn't fix anything. HELP PLEASE! Has this happened to anyone else?
If a restore did not help, I'm afraid you have a hardware issue there.
Basic troubleshooting steps.
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
MacOSG: An Apple User Group iTunes: MacOSG Podcast Follow us on Twitter: MacOSG -
Hi I have a 1st generation iPad 64Gb, my problem is when I am surfing the Internet or trying to read a magazine that I have bought and downloaded, the iPad closes down the app and the screen goes blank and then back to the home page. Any ideas?
Hi Fayed11,
Welcome to Apple Support Communities.
You may find this article useful for troubleshooting any apps on your iPad that aren't behaving as expected:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Have a great day,
Jeremy -
HT4623 Can you update the 1st generation IPad to IOS 6?
Can I update my 1st generation IPad to IOS 6?
Sorry, no. iOS 5.1.1 is the highest possible for that model.
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Now that iOS is consistently being updated. Will the 1st Generation IPad be stuck with IOS 5? Eventually my IPad will be good for nothing as Apps start requiring the updated software.
The iPad 1 can only be updated to iOS 5.1.1. This is unlikely to change.
The apps you have will continue to work and there are still many apps which run on iOS 5 (or even earlier iOS levels). -
HT4623 Why can't my 1st generation iPad update to iOS 6? Memory is not an issue.
Why can't my 1st generation iPad update to iOS 6 when memory is not an issue?
The first gen iPad has a slower processor (A4) than the iPad 2 (dual-core A5) and iPad 3 (dual-core A5X) and 4 (A6X), and it also has less memory - 256 meg, compared to the iPad 2's 512 meg and the iPad 3 and 4's 1024 meg. My first gen iPad got noticeably slower with iOS 5 than it was with iOS 4, so I doubt that it could cope with iOS 6.
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I have a 1st generation iPad and recently updated to iOS 5. However, I can't find my AppStore app icon now. Like it's disappeared!
How do I get the icon back?Do your have Restrictions turned on? Settings>General.
If that's not it, scroll to the left until you get to the search page. enter "App Store", does this find the app? If so, then the icon is lost on some later page or is in some folder. -
I can't get my 1st generation iPad to update past 5.1.1. I can't get a lot of pos because of this. Can I get it to update to ios7?
5.1.1 is as far as it can go.
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HT4623 I need to update my 1st generation iPad. Help!
I need to update my 1st generation iPad. Help!
If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972 -
I have a 1st generation IPAD and it is currently running IOS 4.3. I would like to update it to IOS 5.1 but am having difficulty doing it. I have followed the update software instructions in ITUNES but my IPAD will not display the update software feature under General in Setttings. What do I need to do?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
My IPad 4 keeps freezing when playing games. I have no problem playing these games before. I erased all and reconfigured as new device - same problem . I even upgraded to iOS 7.1.2 didn't solve. I can run YouTube and Safari w/o a problem. It would freeze up when playing a single game.
Try to reset your device. The reset can help cure some odd issues that can crop up.
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
Ipad 2 keeps freezing - hardware problem?
I have an iPad 2 (Model MC979LL/A) running IOS Version 7.11 (11D201) and the screen keeps freezing.
I have pretty much exhausted all the good advice regarding hard resets with the two buttons, resetting from settings, and I have used iTunes to do multiple restores both automatically and manually (with & without Recovery Mode) from the .ipsw download for Version 7.11. No matter what I do, the screen will freeze within 2 minutes, if not sooner.
Is there a likely hardware issue that might be the cause of all this? The battery seems to keep it's charge. Because it freezes I haven't been able to really use it, so the battery is in the 98% to 100% range. When it freezes, the screen doesn't go black. It just freezes wherever it is, and buttons are unresponsive.
Is it possible that the Versions 7 and above have put a strain on some component that now causes a freeze up, or what component would be likely to cause something like this over time? Any techs out there that might have a likely guess?
I don't think it's a software issue, but I could be wrong. Nothing on the iPad is important, and it was given to me by someone that was having the same problems, so I'm not adverse to taking it apart. Maybe I'll get lucky. If I "brick it", no loss.
Thanks
GarySince it appeared to be a hardware issue, I figured I would take a chance and open the iPad up.
Upon opening, I saw two similar connectors, one for the battery and one for the lcd screen.
I disconnected them, cleaned them, and reseated them, figuring it might make a difference. But it didn't.
After putting everything back together, the ipad still froze exactly like before after 2 minutes. At least
I didn't make it worse!
So I started to think that this screen freezing problem seems to have gotten worse since the seasonal
change in weather has gotten progressively warmer here in Pennsylvania from February to June, and that
it would be interesting to put the iPad in the freezer for 15 minutes and see if cooling the iPad improves it's
performance.
It did! After 15 minutes in my freezer, the iPad was able to respond properly for 26 minutes before the screen "froze".
Is this because there is a component that is heating up inside, and cooling the iPad slows down that process,
OR
is the touchscreen more capable of "distinguishing" my warm fingers when the iPad is generally cooler?
All thoughts welcome. -
My Father gave me his 1st generation ipad. He reset all setting back to factory and now I can't load itunes. I have plugged it into two different computers and I can't get it to work. HELP!!
You can't delete iTunes. The preinstalled apps cannot be deleted or installed again. It's there somewhere.
Swipe from screen to screen to look for it.
Check Settings>General>Restrictions and make sure that you didn't disable it.
You can also reset the home screen layout and the icon will reappear - but the home screen will return to the way that it looked when you first activated your iPad.
Settings>General>Reset>Reset Home Screen Layout.
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