HT4623 After downloading new ios 7 software to my iphone5, I am no longer able to send emails. spent 3 hours on phone with Rogers and still wont send but i can receive. they say its an apple issue. whats up?

after downloading new ios 7.0.2 to my iphone 5, i am no longer able to send emails. i spent 3 hours on the phone today with Rogers tech support, wiped the phone clean, restored it, etc and it still wont send emails. I am able to receive though. Rogers says its an Apple problem. whats up with this?

Contact apple support at 1-800-692-7553 for mail troubleshooting.

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HT4623 after updating to iOS 6.0.1 my iphone 3s won't recognize my SIM card. i updated my phone through iTunes, what happened to my phone?

after updating to iOS 6.0.1 my iphone 3s won't recognize my SIM card. i updated my phone through iTunes, what happened to my phone?

If it now says "invalid" or "unsupported" SIM, your iPhone was almost certainly hacked to unlock it from the original cell carrier and updating has now removed that hack and the iPhone has relocked back to that original carrier. You will have to contact that carrier and ask if it would be possible to get your iPhone officially unlocked.
Regards.

Downloaded new iOS software. Email showing unread messages but I don't have any unread messages anywhere - I checked! How do I fix this glitch?

Downloaded new iOs 7 software. Now my email shows unread messages that arent there! I can't fix it.. Help!

Close mail and reboot the iPad.
Double tap the home button to get to the open apps. Then swipe up on the mail app from the multitasking display to close the app.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT4623 After downloading the iOS 7 update, my wifi stopped working. (It grayed out) I was able to fix it when i Reset the Network Settings. However, it has gone back to being grayed out and that solution is no longer working. How do I fix it?

After downloading the iOS 7 update, my wifi stopped working. (It grayed out) I was able to fix it when i Reset the Network Settings. However, it has gone back to being grayed out and that solution is no longer working. How do I fix it?

After downloading the iOS 7 update, my wifi stopped working. (It grayed out) I was able to fix it when i Reset the Network Settings. However, it has gone back to being grayed out and that solution is no longer working. How do I fix it?

Private browsing isn't showing up after downloading new ios 8.0 on my iPad 2

After downloading the new IOS 8.0 and then the update IOS 8.0.02, I am unable to clear my browser history because the CLEAR button simply doesn't function. Also, I learned that with IOS 8.0 I am supposed to be able to enable private browsing by clicking on the double square located in the top right hand corner of a safari page and then locating the Private Browsing option at the bottom of that particular window. However, there is no Private Browsing option down there. From pictures on the internet, I can see where it is supposed to be but it is simply not there. Lastly, if I go to my Safari Settings there is an option that says Clear History and Website Data. But guess what? That text is also a light grey color just like the Clear function under the History tab that I mentioned earlier. Neither can be clicked on! What is going on?

Tap the two boxes. Private should be on the top of the next page.
Go to settings> general> restrictions and remove all restrictions, that should fix all your problems.

My MacBook won't start up after downloading new iOS

I finally decided to download the newsy update for my 2012 MacBook Pro, which I believe to be the iOS x Mavericks (? not 100% sure, just whichever is the most recent, I think before Mavericks it was Mountain Lion) and it downloaded and restarted, but was stuck on the start up white screen with apple logo. I forced shutdown and then tried to start it again, in which it was stuck at the start up screen again. I then forced shutdown and tried a safeboot with the shift key but even before the safeboot bar is even 1/10 of the way down, it shuts down again. This happens every time I try to power on or safeboot. I'm unsure exactly what the iOS disc that supposedly came with the notebook is, and so I'm unsure of what to do next, any help would be appreciated thank you!

If the Safe boot has failed, I see two options, one is to try and reinstall the original OS or two take the MBP to an Apple store genius bar for a free evaluation.
https://discussions.apple.com/docs/DOC-6162
Ciao.

My thunderbolt screen flashes when hooked up to macbook pro after downloading new lion software

does anyones monitor flash when using new lion software and thunderbolt monitor

You have the display set in Extended Desktop mode with the MacBook as the main screen. The Menu Bar and Dock will be on the MacBook display and your background screen on the TV but you can move the cursor onto the TV screen.
In System Preferences>Display on the MacBook screen there should be an Arrangement tab when you have the MacBook hooked up to the TV and both screens working. When you click the Arrangement tab do you see two monitors side by side? One of them will have a Menu Bar at the top. Just click on the Menu Bar and drag it to the second monitor. That will make the second monitor your main screen.
The TV will now have the Dock and Menu Bar and windows will open on it. But you can move the cursor to the MacBook screen and move windows from the TV over to the MacBook screen.
You can now use your MacBook in Clamshell Mode with a wired or Bluetooth keyboard and mouse. http://support.apple.com/kb/HT3131 When you disconnect from the TV your Menu Bar will automatically change back to the MacBook.
Or if you want to work on the MacBook screen while showing it on a TV you can check the Mirror Display box on the lower left hand side of the Arrangement tab under the two monitors box. That will give you the same screen at the same resolution on both the MacBook and the external monitor.

Whenever I go to open firefox it automatically directs me to google. Ihave downloaded 4.1 and still get nothing but google can anyone explain or help

Just as above Whenever I go to the Mozilla/Firefox from the graphic on my desktop I automatically get directed to Google.
Is this normal or what do I have to do in order to get all the stuff
I see offered on Firefox? I have downloaded the 4.1 version and
still can not get the website of Firefox

Nope---didn't work. I've owned Macs for about 12 years so although I am brain dead on some things, I do have a working knowledge on most things. I only say that to say this--I did try holding down the mouse and choosing empty trash. It asks if I want to permanently delete what's in there. I say yes--and then I get the same identical message again-----'The operation can't be completed because the item "Firefox 8.0.1.dmg" is in use I can then click stop, or continue.' So apparently that complains the same way it does if I click it up on the menu :)))
As for item owned by---that's not an issue and isn't coming up. User is not a problem either as I am the only user on this system. There is only ONE file in my trash at the moment at that is this dmg file. Nothing Mac. Nothing owned by anyone other than Firefox. The problem seems to be that the dmg file and the original 4.0 FF file are working in tandem with each other--even though I have already drug the new 8.0 globe into the Apps folder and it updated the FF app with the new stuff. If I could force the dmg file to go away, I would do so, but at every turn the system is telling me it can't be done because it seems to think that dmg file is in use---even though everything is shut down and/or ejected. Hey--I'm getting ready to head out and won't be back till evening. I'll check back in this evening. Thank you again for your help.

Shuffle option went missing after downloading latest IOS software. IPAD says I have latest, 5.1.1

Downloaded what I thought was the latest version of IOS.
Everything works, but the shuffle feature for my entire music collection.
Use to show up at the top of the SONG category. IT'S GONE?

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.] It is 'appsolutely' safe!

HT1212 screen is blank with the apple logo. Will not boot up after downloading the latest software. Any suggestions?

screen is blank with apple logo after downloading new ios 7. Any suggestions?

Hi, ronia90.
Thank you for visiting Apple Support Communities.
I would first try a reset of the device. To reset a device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears. You may need to attempt this multiple times.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, you may need to attempt a restore on the device via forced recovery.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
Jason H.

HT1725 my itunes wont open since downloading new ios7 software, what do I do :(

since downloading the new ios software my itunes store will not open, it does for a split second then disappears my apps store and everything else opens HELP please would be greatly appreciated

Have you tried closing the iTunes store app via the multitasking bar and seeing if it works when you re-open ti : double-click the home button to open the bar and then swipe the iTunes app up from there and off the top of the screen, and then click the home button to close the bar
If that doesn't fix it then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

When I click on the button to download the new IOS software, I get a message saying that all the items on my iTouch will be removed. Will I have to reload everything after updating the software?

When I click on the button to download the new IOS software, I get a message saying that all the items on my iTouch will be removed. Will I have to reload everything after updating the software? Because I had to have my hard drive wiped a while back, I have items on my iTouch that are not in my iTunes. Is there a way to copy everything on the iTouch into iTunes, if necessary, before I load the new software?

It is possible to transfer purchases from your iPod back into iTunes before updating the OS. If you had any CDs from your personal collection, these you have to put back into iTunes manually. Hope this helps you & good luck!

I downloaded the new iOS software on my iPod touch 4th gen. Now it's saying connect to computer with iTunes, I only have a iPad I don't have a laptop is there any way to bypass this

I Downloaded the new iOS software on my iPod touch now when I turn it on it has a USB cord and says connect to computer and iTunes, well the only other

No. You have to connect the iPod to a computer and restore via iTunes.
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Find a friend or go to an Apple store.

I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add

I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
Will you please help me in this regard?
Another issue, since i bought my new iphone there is dust inside back main camera.
Your advises are highly appreciated.

Hey Shaiju isac,
I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
David

After download newest itunes software itunes will not sync the music that i have on my dell to the apple tv however i can get the music i have purchased from i tunes. Applet tells me i will have to reload all the music that was not purchased from itunes.

After download newest itune software i am unable to sync the music i loaded from my personel cds from itune to apple tv however it loads music purchsed from itunes. Apple tells me i will have to reload approx 45 cds even thou this music shows up on the computer. Dell computer Windows 7.Any help

Lavoice wrote:
..... Then i scrollover to computer and it will not download librairy Home sharing is on
This is a problem with home sharing, you are not going to have to re-encode all your CD's.
The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

HT4623 After downloading new ios 7 software to my iphone5, I am no longer able to send emails. spent 3 hours on phone with Rogers and still wont send but i can receive. they say its an apple issue. whats up?

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