HT4623 After I downloaded ios7 my phone is stuck on the black apple screen. Help!
After downloading ios7 my iPhone 4S is stuck cycling through a black screen and the apple screen and will not turn on.
Hi Jessica,
If your iPhone won't progress past the Apple screen, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Regards,
- Brenden
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when i downloaded ios7 on my phone it prompted me to connect to itunes. when i did that it said that my phone is up to date, but it still wouldnt let me access my phone. the box under it said that if i am experiencing problems i can restore my phone to its original settings. if i do that will i lose everything on my phone?
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Can anyone help? I'm getting very frustrated since last update my IPhone and IPad Mini keep crashing. I will be in e middle of games or browsing or making a phone call!, and it crashes and brings up the black screen with the white Apple in the middle. It take a few mins to open again!!! Very annoying. May have to Restore??
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I installed ios 7 to my ipad 2 and it remains in the connect to itunes screen. I have connected to itunes to restore over and over again and keep getting error code. No home screen since update.
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Hello can someone please help me solve my issue to my iPhone update iOS 7 software. I updated it and now it's stuck in the power off screen showing an demonstration of the USB connection plug with an arrow pointing towards the iTunes logo. How do I go from there?
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so i downlaoded the iOS 7 onto my iTunes. then i wanted to upgrade. the phone is stuck in the black screen with the white apple and the progress bar. next time i click on iTunes, it says my phone "has an error and cnanot update" and now it is stuck on the black screen with the white apple and the progress bar almost finished. hasn't moved in 20 minutes.
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
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thankful for answer!Well, there are probably dozens of possible answers based on the nature of the problem, so a little more information would be useful.
Is the WiFi switch greyed out? If so, see: http://support.apple.com/kb/TS1559
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And if the problem is not described in this message please provide more information. -
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