HT4623 after i downloaded ios7 on my iphone it prompted me to connect to itunes. when i did that it said that my phone is up to date. but it still wouldnt let me access my phone. then it said that there was a problem and i needed to restore my phone to it
when i downloaded ios7 on my phone it prompted me to connect to itunes. when i did that it said that my phone is up to date, but it still wouldnt let me access my phone. the box under it said that if i am experiencing problems i can restore my phone to its original settings. if i do that will i lose everything on my phone?
You can try to restore it via recovery mode as show in the link below:
http://support.apple.com/kb/ht1808
Similar Messages
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I plugged in my phone to update to the latest software. After a while, I went back to the PC and it said there had been a problem and that I needed to restore the factory settings.
I am worried that I will lose all the photos and videos that I have on the phone. How do I get them off.
When I now plug the phone it the screen looks like when you first get it - i.e. itunes logo and asking me to plug in.If the device has been used as designed, the pics and via taken with the device would have regularly been copied off to a computer.
The first step in the update process via iTunes on the computer is a backup.
Restore the device from the most recent backup.
If data is lost, then it is merely the fault of the user for not backing up the device or saving their data regularly.
Once the device is in recovery mode, the ONLY option is to restore. -
i tells me my phone is in recovery mode. if i restore it ill lose all my pictures, my music, everything. is there something elese oi can do?
it says " itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes" so i restore it and after it gets finished it says " the iphone :iphone" could not be restored. the device cannot be found" but ive used this itunes since i got this phone.
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Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.
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The last download i did for my iphone was WMB it coast $4.99 it never downloaded it said there was a problem and Im still getting charged
Jonryan21 wrote:
I have insurance through apple for my iPhone 4.
No, you simply do not. Apple does not sell insurance.
Apple offers an Extended Warranty called AppleCare.
Warranties doe not cover lost or stolen devices. Buy a new one. -
my kids entered the passcode several times wrong and now it is disabled and written on it"connect to itunes" , when i did connect it to itunes it said "can not connect to ipad because it is locked with a passcode" what can i do pls?
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it.
If you do it via a different computer that it's not normally synced to then (from here) :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
I was trying to update my phone to ios 7. There was an error and it stopped. Now my phone will not turn on.
Try recovery mode as described here. You may have to try to enter recovery mode more than once to succeed.
http://support.apple.com/kb/ht1808 -
After I downloaded iOS7 and my iPhone turned off I keep getting this message "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I dont wanna lose some stuff from my iPhone.
During a normal install of iOS 7.0.6 this does not happen but something clearly went wrong in your installation.
To fix this, connect to iTunes and restore to Factory. Hopefully your iPad will be working again and you can restore your iCloud backup during Setup. -
hi my iphone is broken. it won't pass the connect to itunes. when i try to restore is says that there is an error. please help!
thanks,
jg2013
<Subject Edited by Host>Hello, 02633.
Thank you for visiting Apple Support Communities.
If your iPhone is disabled, you will need to process the steps in the article below.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
Jason H. -
hey everybody im having a problem with an iphone 3gs its stuck on a disabled screen how can i get past this iwork in a pawn shop and im trying to restore this phone for sale how do i fix this
READ the article from which the statement was posted and follow the instructions provided.
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My iPhone 5 keeps asking for my Yahoo password when I try to retrieve emails. I have entered the correct password, but the message still pops up and I can't get any mail onmy phone.
Delete the email account and reinstall it.
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HT4623 After I downloaded ios7 my phone is stuck on the black apple screen. Help!
After downloading ios7 my iPhone 4S is stuck cycling through a black screen and the apple screen and will not turn on.
Hi Jessica,
If your iPhone won't progress past the Apple screen, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Regards,
- Brenden -
My iphone 4s will not turn on, It was working properly and then I noticed the battery was at 1% I then proceeded to charge my phone like normal but nothing happened. The phone was unable to turn back on it's been two hours I already, tried to reset but nothing works. I tried different chargers, my ihome nothing is working.
.
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I can't figure out what is taking up 17.01 GB of memory on my IPhone 5. I have read in these forums that I should restore my IPhone to its original settings, but I am afraid if I do that I will lose all my stuff. I did back my phone up in iCloud by plugging it into my laptop, but I still don't feel i know what Im doing is 100% correct. Can anyone guide me along? I would greatly appreciate the help.
Yes, when you restore as new everything will be wipe from your phone.
You will need to sync with itunes http://support.apple.com/kb/HT1386 to get back your apps/music and contacts IF you sync with a program in itunes.
I suggest you import your pics to your computer http://support.apple.com/kb/HT4083 then after you restore your phone, you can sync it back to your phone. -
I tried to play a song on my iphone 4 but it didnt let me so i thought let me update my iphone to the IOS 6.0.1 since i havent done it yet. When i did it told me to connect to itunes after doing so it told me i have to restore my iphone. But i cant since i have so many things in it that are needed to me and my iphone is not synced into my computer. what can i do to make my iphone work again without restoring
You are in Recovery Mode.
You need to connect to iTunes and restore.
Hopefully you have a backup.
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