HT4623 After I go to general, the only thing that is there is "About". I don't see a software update or usage. Help!

I dont see software update or usage in my general setting tab. help!

Settings>General>Software Update is only available in IOS 5 and above.
If you are using IOS 4, you need to connect to iTune (computer) to update software.
http://support.apple.com/kb/HT4972

Similar Messages

TS1538 My iTunes, after a short time, decides not to be able to recognize my devices, the only thing that fixes it is a re-install of itunes. it is getting irritating as this will be the 7th time i have had to do it. Any solutions?

My iTunes, after a short time, decides not to be able to recognize my devices, the only thing that fixes it is a re-install of itunes. it is getting irritating as this will be the 7th time i have had to do it. Any solutions?

The info that was on the old iPhone can only be retreived either by restoring from iCloud/iTunes back up or syncing from iCloud. You need to chek these places and if nothing is there then I'm sorry that data is gone and you will only have the back ups you see.
But check iTunes back ups:
Windows
Edit>Preferences>devices
Mac
iTunes>Preferences>devices

So, my worst fear came true, I've droped my ihpone in the toilet and it was off. It went off before was able to pick it up. I've tried to dry it in rice and after two days it won't turn on , the only thing that does turn on is the flash. I want to kn

So, my worst fear came true,
I've droped my ihpone in the toilet and it was off. It went off before was able to pick it up.
I've tried to dry it in rice and after two days it won't turn on , the only thing that does turn on is the flash.
I want to know if i should send it to repair or if i should forget it cause it doesn't worth.
Is there any tip?

"It is most likely fried. You can exchange it for an out of warranty replacement at an Apple Store."
how does this works ?

IPhoto suddenly doesn't seem to recognize my camera, and essentially freezes. The only thing that makes sense is that another person in my house imported using a different camera and that changed things somehow. Ideas?

iPhoto suddenly doesn't seem to recognize my camera, and essentially freezes. The only thing that makes sense is that another person in my house imported using a different camera and that changed things somehow. Ideas?

Hi There!
The camera is a Panasonic Lumix. I don't have a USB card reader. I did try and different port although not a different cable.
I did remember one additional thing. I plugged my camera in at work to a PC. It was after that, when I came home, that the iPhoto wasn't working when I connected my camera to our iMac/iPhoto at home. I think this may have caused the problem.
Cheers!

HT4061 what does the apple icon mean when its the only thing that appears on the screen

what does the apple symbol mean when its the only thing that appears on the screen

That yur iPod is sick
Try the following to fix:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1320 Help! My ipod classic is frozen. Even when I attach it to a power source and try to reset it (as per the instructions above), the apple logo never appears. The only thing that happens is that the screen turns alternately light and dark. Thanks!

Help! My ipod classic is frozen. Even when I attach it to a power source and try to reset it (as per the instructions above), the apple logo never appears. The only thing that happens is that the screen turns alternately light and dark. Thanks!

If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Pls take note that my IPad 3 used to find my printer HP wireless D110. The only thing that I did was to update to IOS 7. Do you think this is the reason why my iPad cannot find my wireless printer?

Pls take note that my IPad 3 used to find my printer HP wireless D110. The only thing that I did was to update to IOS 7. Do you think this is the reason why my iPad cannot find my wireless printer?

1. Turn the router, iPad and printer off
2. Turn on the router and then wait 30 seconds
3. Turn on printer and then wait 30 seconds
4. Turn on your iPad and test print.

I just got my new i phone 5 s and did all the syncing and backing up for my old iphone 4s and set my 5 up and synced it on itunes it synced evrything but the contacts and othe minior things were the only things that really transfered my apps and all my

I just got my new i phone 5 s and did all the syncing and backing up for my old iphone 4s and set my 5 up and synced it on itunes. It synced evrything but the contacts and other minor things. those were the only things that really transfered. My apps and all my music did not. Tthe thing is when i just went to go manually start dowmloading a few of the songs that i knew i already bought , itunes is making me pay forthem again. Its not saying instal like it usuall does when you go download something aleady purchased on your itunes account. I think or thought it might have something to do with the fact that i just changed my apple id name right before i got my new phine but my apps all re-downloaded (manually-no syncing) without making me pay for them again. i dont want to have to purchase allllll my songs again. Can someone please help me!! Itried going back to my old id or signing out of this id and signing in as my old apple id but now it wot even get on that oneits likjeit doesnt exist anymore.. And when i plug my old phone it shows in the itunes everything thats supposed to be there but all that doesnt stay in the itunes when i actually un plug it so when i plug my 5 in to my computer none of the stuff is in the store for me to actually transfer it I am so good with technology and this has me stumped please help

No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

HT1212 Hello. I'm having a problem with my mini iPad. When I went to sign on yesterday the number pad moved up and now it is out of site. I can't sign on the only thing that shows is the Apple logo.

Hello. I'm having a problem signing onto my iPad mini. When I went to sign on yesterday the number pad to sign on moved upward and now it is out of site. Now I can't sign on the only thing that shows is the Apple logo.

Have you tried to give your iPad a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and see if it helps.

Apple Tv (3rd generation) says it is connected (via ethernet), but none of the app, or channels, will work. They all say they are unvailable, try again later. The only thing that seems to work is iTunes. (I live in a dorm if that helps)

Apple Tv (3rd generation) says it is connected (via ethernet), but none of the app, or channels, will work. They all say they are unvailable, try again later. The only thing that seems to work is iTunes. (I live in a dorm if that helps)

Its not properly connected to the network. Most school networks require login via webpage, which isn't possible as ATV has no browser. You will need to contact the IT dept or the network provider.

I shot video on a Panasonic P2 and I'm trying to import the MXF files to Final Cut Pro but when I try to import, the only thing that imports is a blurry image of each clip. There's no audio and no video...how can I import MXF files into Final Cut Pro?

I shot video on a Panasonic P2 and I'm trying to import the MXF files to Final Cut Pro but when I try to import, the only thing that imports is a blurry image of each clip. There's no audio and no video...how can I import MXF files into Final Cut Pro?

at the end, you say "import preferences", which program are you describing?
So im safer using footage that is remotely being pulled from iphoto...
vs
using footage that is imported into FCP from imovie?
Is there anything i can do in fcp to make this footage more reliable or safer or more stable as i pull remotely from iphoto?
All the footage, and all the libraries to all programs, or on a new pegasus 12tb raid 5 setup fyi.

HT201343 When I mirror my macbook pro to my apple tv the only thing that shows up is one video that's on my desktop. How can I watch something that's online on my laptop, on my apple tv?

When I mirror my macbook pro to my apple tv the only thing that shows up is one video that's on my desktop. How can I watch something that's online on my laptop, on my apple tv?

Are you using mirroring or using airplay within iTunes? If you are truly mirroring then you can view anything that is displayed on your computer through Apple Tv
Or provide more info on your issue

HT1923 This article contains the only thing that worked for me. I also had to sign out of iCloud and uninstall it. Then I had to delete all files and folders from all of those applications that were under Program Files, Program Files x86, and Users.

This article contains the only thing that worked for me. I also had to sign out of iCloud and uninstall it. Then I had to delete all files and folders from all of those applications that were under Program Files, Program Files x86, Program Data and Users. My iPhone 4 will now sync with iTunes both in its USB-connected mini dock and over Wi-Fi. It's unfortunate (negligent programming on the part of Apple?) that the upgrade to iTunes 11 did not remove all of those files as part of the upgrade process.

I am having the same issue....Same address for years - same as USPS - I tried 5 times (3 macs and 2 iPhones) and now i have 5 CHARGES for 1.00 each on my credit card. I took the credit card info off so they don't charge me anymore. How can they charge me yet still not allow me to download free updates and say I have an invalid address? I'm sure I will spend weeks or months trying to get a credit out of these incompetent idiots.

I have no file button, the only thing that shows up at the top bar is my tabs, how do i get my url link entry to show back up ?

The only thing that shows up is my tabs. i tried pressing f11 and f10 but the minimizer has nothing to do with it. I want my file button to show back up.
== This happened ==
Every time Firefox opened
== my little brothers started playing with my computer

'''Alt V, T, M'''

When using an external projector, the only thing that shows up on the screen is my desktop screen

When I'm presenting using an external projector, the only thing that shows up on the view screen is my desktop screen. It will also display a powerpoint file, but only in slide show mode. No other files (word, excel, etc) or safari will display. How can I get what I see on my computer screen to show up on the external screen?

Check out this support site about using two monitors, since that's what you're doing when you're projecting:
http://support.apple.com/en-us/HT202351
You can either set it to "mirror" or arrange the monitors side by side. Then when you want to show the working window on your projector slide it in the direction you set as the second monitor. Many teachers will do this to show a video or powerpoint to their class while working on another document or answering emails.

HT4623 After I go to general, the only thing that is there is "About". I don't see a software update or usage. Help!

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