HT4623 After trying to update my phone just says itunes and will not turn on
Tried to install update to 5C and it just says Itunes in the middle of the screen. Cannot turn it on or off...stuck need help
It is in Recovery Mode. Connect to the computer and iTunes and follow this support document. http://support.apple.com/kb/ht1808
Similar Messages
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I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing
Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.
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My phone just shut off and will not turn on. not low battery
my phone just shut off and will not turn on. not low battery
do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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Please help - my phone shut down a few hours ago and will not turn back on....I am scared to reset (home and power button) because I do not want to loose any of my info, pictures, contacts, etc
first thing to do is plug it in and let it sit for a little while. if the battery was drained and you plug it in it will need to charge up a little bit before it will turn on.
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HT201401 phone just shut off and will not turn on
My i phone just shutdown andwill not turn on.I have tried charging it and holding down the sleep button and still nothing.
See Here for
Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430
More Info in this discussion...
https://discussions.apple.com/message/19521062#19521062 -
My new iPhone randomly just stopped working and will not turn on what should i do?
My new iPhone randomly just stopped working and will not turn on what should i do?
thanks paul, i just had a similar problem, had to hold it for 30 seconds and the apple sign has come up, my phone was vibrating for over two hours completly unresponsive, now my lap top seems to be comunicating too, oh hello, its back on again...thank you!!!!
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My Ipad2 just shuts down and will not turn on. Rebooting does not help. He switched on when I start charging it. In this case, the battery is charged.
Standard troubleshooting steps in the following order:
1. Reset: Press the sleep/wake button & home button at the same time, keep pressing until you see the apple logo, then release. Ignore the slide to power off.
If no change, continue:
2. Restore your phone from a backup, note: if the problem is related to corrupt data, while this will restore a fresh OS, it will also restore the problem.
If no change, continue:
3. Restore as a "new" phone in itunes & re-sync your content. All saved data will be lost.
If no change, make an appointment at an Apple store. -
My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591 -
My macbook just shut off and will not turn back on, connected to the charger. Help!
My macbook just shut iff and will not turn back on, connected to the charger. HELP!
Hi there,... what color is the charge indicator on the charger connector? orange or green.
Did you let your Air die from power? Or has it been stored away for a while on a very low charge?
What happens when you try to power on? nothing?
If you cannot get to recovery mode and cannot power on at all, then its time for a service call to Apple for in shop full diagnosis and possible repair. -
NEED HELP PHONE SHUT DOWN AND WILL NOT TURN ON. IT IS PLUGGED IN BUT WONT POWER ON THERE IS NO PROBLEM WITH THE CHARGER I HAVE TRYED 3 DIFFERENT ONES CAN ANYONE HELP OR DO I NEED THE APPLE STORE??????
Hello jaicob1990,
Try the steps in the article below; it will give you multiple options on how to resolve the issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I have tried to update my iphone 3g with new software and i cant do it. i need help. i cant find the software and i cant do it thru my itunes or my phone
You update the iOS using iTunes
If you have an iPhone 3G you can only update to 4.2.1
if you have an iPhone 3GS you can update to 6.1.3
http://support.apple.com/kb/HT4623 -
HT4623 I tried to update my ipod touch through itunes and it did not work.
Now my ipod is in recovery mode and it wont recover after attempting to update to the new update!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I need my i Phone 3g it just shut off and will not turn on. help
Some one please help me; My 3g will not come on.
hold down the home/power button together until you see the apple logo and then release, then wait for the phone to boot back up.
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TS1363 Please help my phone just went black and will not go on.
Help my phone went black and do not whant to switch on i bought this phone 3 weeks back vrom a lady and gave my samsung s4 to my wife se will kill me if i ask her for new phone the pone.
You sure the battery is not out of power?
Try doing a Restart/Reset. In this case, it would be the Reset procedure if it does not turn on normally.
http://support.apple.com/kb/ht1430 -
Why is my phone stuck after downloading the newest update?
Most intelligent people would plug the device into the computer running iTunes as suggested on the screen and follow the on-screen prompts.
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