HT4623 apps that i purchased is not showing up

I purchased apps and ringtone for my iphone 4s my old ones and new ones are not showing up how can I fix this?

Hi jerlenep,
Welcome to Apple Support Communities.
You may find these articles useful for locating your purchases:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jeremy

Similar Messages

  • An app that I purchased will not show up on my phone

    An app that I purchased will not show up on my phone.  I have tried deleting the app and reinstalling it with no success.  The app shows up in itunes but cant and it shows i transfered it but will not show up on the phone.  Please HELP!!!!!

    If it's an iPad only app that is whats would happen
    Otherwise it sounds like the iPhone and the iTunes Appleid are not the same

  • Apps that I own do not show as purchased in AppStore

    I have logged into more than one iPad to troubleshoot this.
    When I search for apps that I have purchased, free and paid, it shows up with the price instead of saying "Install".
    I know I am signed into the correct account.

    As far as I know my first reply on this thread still applies e.g. it's audible.com requiring the one-time only download - and other content will be redownloadable whilst it remains in your country's store.
    If it's not on the computer that you usually sync your phone to then you should be able to copy it over : http://support.apple.com/kb/HT4527 (you should be able to use 'home sharing' to copy any content between computers).
    If you haven't synced your phone to a computer before then there are instructions on this page for syncing to a new computer : https://discussions.apple.com/docs/DOC-3141

  • ITunes not showing devices, how do I transfer an app that I purchased to my phone?

    I just downloaded the 64bit iTunes for Windows 7.  And I've just purchased an app that I want to run on my android phone.  The tab "Devices" is not showing up and is missing and therefore iTunes does not recognize the phone.  How do I get the app from iTunes to my phone?  Also, how would I get any music to my phone if the its not recognized.

    I am having a similar problem. laptop crashed and we needed a new harddrive. Reinstalled itunes, downloaded "purchased apps" in itunes, then found I needed to "transfer purchases" and have done so and then backed up ipad in itunes. 
    However, I still have apps that I purchased that wouldn't download in ipad and said would be available on computer in itunes.  I see them there, but all app boxes are greyed out and I cannot select those boxes.  If I somehow got it un-greyed, where I could check those boxes and uncheck the others, it wouldn't just add those, right - it'd delete the others?
    Also, if I hit "sync apps" then it says it will erase ipad and apply the library, so I'll lose all info in apps.  In theory, I could (I'm guessing - tell me if I'm wrong and can't do this) tell it to go to the "back up" and sync, right?  But, It literally took 24 hours to "back up ipad", and I dont' want to have another whole day to restore to back up.  And, oh yeah, those apps aren't on the back up copy, so I'd not get anywhere but frustrated.
    How can I get these apps on without losing my data?

  • My itunes tv and movie purchases are not showing in my video app

    my itunes tv and movie purchases are not showing in my video app, iphone 5s, and this has happened since ios 8 was installed

    Were they previously downloaded/synced to your iPhone, and if they were have you got them in the TV Shows and Movies parts of your computer's iTunes library. When you update via a computer the device is backed up, the iOS version is updated, and your content is then restored to the device - but none of your iTunes downloads are included in the actual backup (just your documents, notes, calendars, app settings etc), instead it looks to get the apps, music, films, TV shows from your iTunes library.
    If the 'show all' setting isn't showing them then what country are you are in, you are logged in with the same account that you bought them with, you haven't changed countries since buying them and they aren't hidden : iTunes Store: Hiding and unhiding purchases ?

  • HT201272 Why all my previous downloaded apps (free or paid) suddenly not showing up on the iTunes store "purchased" section.  Every time I select "purchased", the next screen shows "no purchased app available for downloaded"?? Please help!!

    Why all my previous downloaded apps (free or paid) suddenly not showing up on the iTunes store "purchased" section.  Every time I select "purchased", the next screen shows "no purchased app available for downloaded"?? It is the same on my iphone4 or ipad 2!!  Please help!!

    Dear Metal Wheels and King Penguin.
    I have to actually same problem today 23.10.2012. For an example I have only changed billing methods and have bought hundreds of apps but I remember clearly that I bought for an example ,,Wikipanion Plus'' and ,,OPlayer'' which is now HD OPlayer and I did not see them in purchased items, neither ,,not on ipad/iphone'' nour ,,not on my computer'' and I check in both my computer. I confirm hereby that I took the chance to re-buy these two Apps again through the same account but I got the message ,,As you have bought the previous version on this account you will get this update for free'' so I clicked yes and I got them both. This doesnt only proof that I have purchased them before and purchased items in iTunes Store has some lacks to fix but also it proofs that I also bought them through that specific account as I had to confirm the buying process. In my opnion this is not a thing which Apple should be relaxed with as its very important that powerusers and regular consumers can trust and rely on doing business and to shop via iTunes. I have a lot of expensive Apple Hardware and for me this is a stepping stone and a serious test on the circle of trust. If this cant be fixed I cannot recommend others to trust the store.
    Best Regards, davidtryggva

  • HT5622 when I buy something in a game, it shows that your purchase could not be completed. I do not know how to deal with it.

    when i buy something in a game, it shows that your purchase could not be completed. why?

    Do you have a valid credit card link to your Apple ID?
    Some in-App purchases can only be bought using credit card.
    Read this
    http://support.apple.com/kb/HT4009

  • I tried to update the App that I purchased but the message told me that my Apple account is not valid for use outside of US and I must switch back to US store to able to do it. How can I switch the account from foreign countries back to US?

    I tried to update the App that I purchased but the message told me that my Apple account is not valid for use outside of US and I must switch back to US store to able to do it. How can I switch the account from foreign countries back to US?

    On your phone (from http://support.apple.com/kb/ht1311):
    Change your iTunes Store country
    Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
    Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.

  • My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?

    My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?

    Try here...
    Frequently Asked Questions About Apple ID

  • Having problem purchasing credit on my apps.....giving me an error message that my purchase could not be completed  for assistance contact itune support

    having problem purchasing credit on my apps.....giving me an error message that my purchase could not be completed  for assistance contact itune support

    If you haven't already done so, then to do so as the message says and contact iTunes Support (these are user-to-user forums) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • TS1702 how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space

    how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
    Thanks

    You can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
    Freeing Up Space on The Hard Drive
      1. See Lion/Mountain Lion/Mavericks' Storage Display.
      2. You can remove data from your Home folder except for the /Home/Library/ folder.
      3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
      4. Also see Freeing space on your Mac OS X startup disk.
      5. See Where did my Disk Space go?.
      6. See The Storage Display.
    You must Empty the Trash in order to recover the space they occupied on the hard drive.
    You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
    Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

  • HT4009 i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?

    i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • The App Store telas me that Your purchase could not be completed, i have 25 dólares in créditos and it doesnt let me buy anything?

    I was trying to buy an app in the App Store and it tells me that the purchase could not be completed, what can I do, I have credits in my account??

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 Trying to purchase in-app, but getting message that my purchase could not be completed, yet funds available

    When I attempt to purchase gems from Clash of Clans, I get a message that my purchase could not be completed.  I have ample funds available for the purchase, and have tried changing my account and downloading app in the new account.
    This has only been occurring for the last 2 months...

    Contact iTune Support
    http://www.apple.com/support/itunes/contact.html

  • HT204088 Hi am am trying to purchase something in an app I have on my phone. But all it's saying is that "your purchase can not be completed"

    Hi am am trying to purchase something in an app I have on my phone. But all it's saying is that "your purchase can not be completed"

    Hi Jessica Lew-Fatt,
    If you are having issues with an in-app purchase, you may find the following article helpful:
    iTunes Store: About In-App Purchases
    http://support.apple.com/kb/ht4009
    Regards,
    - Brenden

Maybe you are looking for

  • Retina iMac 3tb Fusion drive Boot Camp failure

    Trying to install Windows 8.1 to a 1tb Bootcamp partition on 3tb Fusion drive. BCA creates the partition, Windows installer sees it, but requires formatting it, but then it can't install to it. I get an error that it can't create or see the partition

  • Oracle EBS 12.1.3 Templates, Expected time to import templates

    Hi guys 3rd question in relation with setting up VM templates for EBS. After long struggles I was finally able to start importing the VM template(s) to repositories. Right now I am importing the database template and the vm manager job status showing

  • Calling API in PLSQL

    Hi all, I need to call existing API from pl/sql. And i also need to know how can i create my own API. My backend is oracle. If u have any idea pls reply to [email protected] Thanks in advance. Sujatha

  • Missing Items list returns wrong results

    Hi All, Have an issue whereby items are included on the missing items list report which show no consignment value and a positive available value... I.e. Item A is showing on the list with: In stock 30 Committed 1 Available 29 Anyone ever come across

  • Process chains not delivered in BPC 7.5 NW SP4 Version

    Hi Experts, We have installed BPC 7.5 NW SP04 sandbox system and we found that there are two process chains (/CPMB/IMPORT_IOBJ_MASTER, /CPMB/IMPORT_IOBJ_HIER) not delivered with BPC NW 7.5 NW versino which are used for BW Master data imports. Please