HT4623 black screen

I just bought an iphone 5s. I updated it just a couple hours ago. The screen has turned black with the apple logo in the middle. It would not switch off. Anybody help???

nishad16 wrote:
... . The screen has turned black with the apple logo in the middle. ...
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

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HT4623 black screen during facetime with ios6

When I try to FaceTime over 3G all I get is a black screen. Is anyone else having this issue.

Possibly the other person has hit a button that removes video connection. Do you still hear?

HT4623 After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.

After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.

IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost

HT4623 so i downloaded the iOS 7 onto my computer. then wanted to upgrade. iTunes is waiting to connect to the phone after the restart. now it's stuck in the black screen with the white apple with the progress bar. then i look to iTunes and found out it s

so i downlaoded the iOS 7 onto my iTunes. then i wanted to upgrade. the phone is stuck in the black screen with the white apple and the progress bar. next time i click on iTunes, it says my phone "has an error and cnanot update" and now it is stuck on the black screen with the white apple and the progress bar almost finished. hasn't moved in 20 minutes.

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

HT4623 My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't

I clicked the button in my setting thatz is saying "software update iOS 6.1.2. It turned off and now My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't working. I tried to "update" twice. I am VERY ANNOYED beczuse the last time i updated it, it just turned off and i didnt have ot plug it in or anything. WHY IS IT DOING THIS.....?????? My ipad will not turn on or anything. Help me FIX THIS!!!

hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.

HT4623 I phone 5 failed to open up, black screen with apple logo only. Is this a software problem or change the battery?

My Iphone 5 originally came from Japan. Being resident of the Phil., I let a Technician open it by using x-sim. But now, the maximim charging is up to 3 minutes only. Later on it goes down to 1 minute until it stopped opening up. Only black screen with an apple logo appearing sometimes when plugged to power outlet. Tried to press the power on, but it still wont open.
What might be the caise of all this. Is this a software or hardware problem? Or is it the battery that the technician suggested?

johnbrave wrote:
{snip}
. . . What might be the caise of all this.
johnbrave wrote:
I let a Technician open it. . . {snip}
When you answer your own question, you don't really need to post it in a support community. Go to the technician and seek your solution there. Apple can do nothing for you after unauthorized service.

HT4623 Iphone 5 is not working. Why the black screen?

Why would Iphone stop working suddenly? Just a black screen. Is there anyway to reset?

Hold down the home button and power button at the same time until you see an apple appear on the screen, then you can let go.

HT4623 i updated my ipad 2 with ios 702 today and it has crashed only showing me a black screen with the itunes logo and a charging cable diagram on it. wont turn on at all, any help appreciated?

I updated my ipad 2 today with ios 702 and now my ipad has crashed only showing a itunes logo and a charging cable pidtogram on a black screen, wont turn on. Any help appreciated?

iPad is in Recovery mode.
Hold the Power button and Home button at the same time, keep holding, when you see the white apple logo appear and then let both go. Let it start.

HT4623 resetting iphone 4 with black screen

black screen other than when i turn it off i can see an apple what can be wrong( yes it is fully charged)! people say to reset it thru itunes but how can i if i cant see whats on my screen

Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. The Apple technician will examine your phone and provide you with options for replacement.

HT4623 my phone won't come on i turn it on and i see a black screen with i tunes what's going on?

My phone was updating and i unplugged it now i go to turn my phone on and its a black screen that just says itunes i plugged it up to itunes now i dont know what to do

Hello, elianasnana.
Thank you for visiting Apple Support Communities.
You may find this article helpful in troubleshooting your issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Jason H.

HT4623 my phone has a black screen and my home button is broken

my iphone has a black screen and my home button is broken. how do a fix it??
btw my iphone is iOS 5.0

Take it to Apple for replacement.

HT4623 I tried to update my phone this morning, and now it is stuck on a black screen with an apple in the middle.

I tried to update my phone this morning, and now it is stuck on a black screen with an apple in the middle.

Press the Power button and hold it down until the computer turns off. Restart. Do you still get the same result? If so, then try booting into Safe Mode, then restart normally. A safe mode startup takes considerably longer than a normal one, so don't panic. You will also see a progress bar at the beginning.

HT4623 I updated my ipad to iOS 6 yesterday and it worked immediately after update. I left home for about 4 hours and when I returned I was uable to get my ipad to come up. I only have a black screen. When I press the on off button nothing happens.

I updated my ipad to iOS 6 yesterday and it worked immediately after updating my ipad worked as it should. I left and came back in about 4 hours and have a black screen. When I press the on off button nothing happens. Help.

Assuming that the battery isn't empty (and it can take up to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep/on/off and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

HAVE NEW 13.3 MAC AIR AND when using it to open sites in safari I have no issue until I go to a link page that is a pdf file or I am trying to save the screen info as a pdf. I only get a black screen with no data, cannot find solution in help menu

HAVE NEW 13.3 MAC AIR (previously, still have 13.3 MCbook pro which works captures what I am looking for an answer to)
when i open sites in safari the page opens fine if it is not a pdf based page.
Once i open a site that has a link to another page that is a pdf based page the page comes up as a black screen with no info showing
If I open a site that gices me an open to save a file to a word, excel type document or a pdf , everything works fine until I try to save the information to a PDF and again the screen goes black
I have tried the safari help site but to no avail, does anyone have a solution to thid problem. (I do have the abode ofr mac program loaded)

If you delete all the Adobe Reader stuff it will probably fix this. For almost everything, the Apple pdf handling works better.

Start-up problems, black screen or open firmware

My iBook G4 1.33GHz Dual USB, with 1 gb RAM memory has been troublesome lately. It's installed with the latest version of OS 10.4.9
When starting up the ibook, it will sometimes only show a black screen after the boot chime. Repeated force restart sometimes makes it boot up the open firmware (white screen).
Then I see the error message:
"Illegal instructions at: %SRR0:ff85e778 %SRR1:00081000"
When I continue on with "mac-boot", I get the blue screen with a question marked box. So it can't find the startup disk.
This usually only happens when I'm done working for the day and close the lid on my ibook without manually clicking on the sleep mode when I put in in my drawer,. I've seen several times that the screen is still on when I close the lid, so it will continue to burn battery time.
I've managed to get the ibook to boot properly after removing the battery and letting it "cool-down" for 15-20 min. Also, zapping pram, vram sometimes works, but I don't know how much that actually helped. It worked once when I typed in the reset-nvram in the open firmware screen too.
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Message was edited by: antony chen

HI,
*"I get the blue screen with a question marked box."*
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MemTest
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Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
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Select your HDD (manufacturer ID) in the left panel.
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If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
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A flashing question mark appears when you start your Mac
Carolyn

HT4623 black screen

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