HT4623 can anyone follow these instructions to completion?
I'm having trouble finishing an iBook download. I don't have an ios5 or later and my book is on my bookshelf but is stuck in paused. I've been told to follow these steps: go to settings then to general then to software updates and update my software. sounds easy enough, right? well I did these things but when I got to the general part and looked for software updates, it wasn't anywhere to be found" I have an ipad2 but I don't know what iOS I have. any help would be greatly appreciated!
If you are using iOS 4 (or earlier) there is no Software Update in Settings. That feature was first added in iOS 5.
To update you will have to connect your iPad to iTunes on a computer (preferably the one you sync with and backup to).
See here: http://support.apple.com/kb/HT4972
Similar Messages
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I am trying to update an iPhone 4 but I can't follow the instructions above because "software update" is not an option under settings/general. How can I update my phone?
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972 -
After a month of using CS6 Master, Acrobat ceased functioning. Many other customers with the same problem suggested deactivating Flash Pro to reactivate Acrobat. After following these instructions, the entire suite was deactivated and now dipalys a message that our trial that will expire in 10 days (in the middle of an upcoming charity event). Is there any way to reactivate CS6? Is the only option to delete all CS programs? Can we download CS6 again with the same product key?
In general theory, one now has the Edit button for their posts, until someone/anyone Replies to it. I've had Edit available for weeks, as opposed to the old forum's ~ 30 mins.
That, however, is in theory. I've posted, and immediately seen something that needed editing, only to find NO Replies, yet the Edit button is no longer available, only seconds later. Still, in that same thread, I'd have the Edit button from older posts, to which there had also been no Replies even after several days/weeks. Found one that had to be over a month old, and Edit was still there.
Do not know the why/how of this behavior. At first, I thought that maybe there WAS a Reply, that "ate" my Edit button, but had not Refreshed on my screen. Refresh still showed no Replies, just no Edit either. In those cases, I just Reply and mention the [Edit].
Also, it seems that the buttons get very scrambled at times, and Refresh does not always clear that up. I end up clicking where I "think" the right button should be and hope for the best. Seems that when the buttons do bunch up they can appear at random around the page, often three atop one another, and maybe one way the heck out in left-field.
While I'm on a role, it would be nice to be able to switch between Flattened and Threaded Views on the fly. Each has a use, and having to go to Options and then come back down to the thread is a very slow process. Jive is probably incapable of this, but I can dream.
Hunt -
I've followed these instructions, all my menus and keyboard are in English, except the calendar which is in German. Please help
The Calendar (a.k.a. Lightning) contains binary components, which are OS dependent. So you do need to remove the Lightning add-on in your Add-on manager and install the Windows version of Lightning.
https://addons.mozilla.org/en-US/thunderbird/addon/lightning/ -
I have created an iMovie but cannot share it. I have looked at the help menu and have tried to follow these instructions but cannot get the sharing button to open anything.
Do you have MacKeeper installed? If so, you need to uninstall it. There is a known issue where MacKeeper disables all the sharing functions from the new iMovie.
Uninstall MacKeeper, then re-install iMovie.
Keep MacKeeper uninstalled. -
After following the instructions to completly uninstall iTunes and related components, I restarted computerand reinstalled iTunes, Then I received the error message that iTunes couldn't load because program file Apple Application Support (deleted as per instructions) wasn't present. What now?
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored. But nothing changed! I still have the same picture of a plug with arrow to iTunes.
It is restored now. Thanks for the comment about disabling firewalls - we did that and tried again and it worked.
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Constant crashing, can't follow these convoluted instructions
I've uninstalled and reinstalled, but ever since the latest update Firefox just continues crashing, usually in FB or Yahoo Mail. I tried following the instructions on here but keep getting lost. I really just want the old version back. Can anyone help?
Windows 7We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. -
HT1430 Following these instructions I still can not reset the iPod.
It still reads iPod disabled, connect to iTunes. I have connected to iTunes and no luck. Please help
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
H264 - Can anyone beat these settings for quality ?
I am preparing a couple of projects for the web.
My task is to get my exported MOVs to the web guy in the best quality and then he can work with them and convert them to FLV.
I am using H264 (settings below).
Can anyone confirm that these settings are the best possible to use to get the highest quality, or suggest something else?
File Extension: mov
Estimated file size: unknown
Audio Encoder
IMA 4:1, Stereo (L R), 48.000 kHz
Video Encoder
Format: QT
Width: 720
Height: 480
Pixel aspect ratio: NTSC CCIR 601/DV
Crop: None
Padding: None
Frame rate: (100% of source)
Frame Controls On:
Retiming: (Better) Motion Compensated
Resize Filter: Linear Filter
Deinterlace Filter: Better (Motion Adaptive)
Adaptive Details: On
Antialias: 0
Detail Level: 0
Field Output: Progressive
Codec Type: H.264
Multi-pass: On, frame reorder: On
Pixel depth: 24
Spatial quality: 100
Min. Spatial quality: 25
Key frame interval: 24
Temporal quality: 50
Min. temporal quality: 25Looks pretty good to me. Have you read this article before? http://www.apple.com/quicktime/tutorials/h264.html
You know Flash Player 9 supports H.264? No need to re-encode to flv, if you can avoid it. Depends if you want to support earlier versions of Flash Player.
I would strongly recommend doing some short tests before you start encoding everything. It will save you a lot of time doing some short 10-20 second tests (just set in/out points in the Compressor Preview window). I would maybe try setting the keyframe rate to Automatic too.
I see you have frame controls activated. If you would like to save time, you could try this tip (same principle): http://discussions.apple.com/message.jspa?messageID=7309534#7309534
Web compression is all about testing to find the optimal settings for best possible quality/filesize ratio.
If you want the final result to end up as the best quality flv file, I would recommend encoding directly from your source to flv. Going through a heavily compressed long-GOP format like H.264, before encoding to an other heavily compressed format is not a good idea. You would want your video to go through as few generations as possible to maintain quality. -
I followed these instrcutions and it is very frsutrating seeing as I have to answer my security questions to reset them ? When i cannot remember them. I already scheduled a call with Apple. The closest time available was Friday but I wantto see if i can fix it beforethen.
i know how you feel. im about to just give up and call apple support. it will be a lot faster than sitting around. Im sorry i wasnt much help.
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Following the instructions on the Apple website on how to transfer music to a new computer using your iPod, it basically says that you have to hook up your iPod to your old computer. Seeing as my old computer (a PC running Vista) died a horrible death and no longer works - including the hard drive being corrupted, I cannot do this. Is there a way to sync my iPod Nanop 3rd generation to my brand new iMac without losing all my music?
https://discussions.apple.com/thread/1839578
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URGENT!Can anyone tell me how to completely delete all data of an app from an Apple ID?
I am really stuck here.My brother needs help deleting ALL traces of some inappropriate apps that he wasnt supposed to download from his Apple ID.Now our mom is very angry and stressed out and I really hate it when she is angry,so can anyone help me?
That is going to depend on where the application is stored...
If it's Bloatware (e.g. Verizon Navigator, Bing, etc...) you will need Root permission on your phone to remove it.
If it's something you installed from the Google Play Store, then all you will need to do is open the Play store, select the Menu button, select "My Apps" and then open the app. This should give you the "Uninstall" button.
Hope this helps
Chief -
I am trying to restore my playlists that disappeared yesterday. I have followed the instrutions on the support page but when I get to step 7, I can't find File>Library>Import Playlists. What am I missing?
I suspect the menus have changeed slightly since that document was written...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2 -
TS2446 I followed these instructions and my apple ID is still disabled what should I do?
I can't download apps on my iPhone because it keeps saying my apple ID is disabled. I have followed all the instructions on this website and it still isn't working. what should I do?
... what should I do?
Keep reading:
Additional Information
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance.
In your case you want to contact iTunes Support.
Account & Billing > Get Account Support with Express Lane.
Once you find Express Lane navigate the columns as follows:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Compose a thoughtfully worded email explaining your dilemma, and politely ask to have your Apple ID reactivated. There are over 400 million iTunes account holders and Apple receives a great many of these questions every day, so make sure yours is easily understood.
You will receive a confirmation email immediately. Check your email spam / junk folder for it because a humanoid should respond in a business day or two. You may need to provide more information before your questions can be reset. These back-and-forth emails may result in a week of correspondence before it is fixed.
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