HT4623 can someone assist me with a solution to the problem with my iphone 5. I upgraded to IOS 6.1.4 and since then i have had the problem of No Sim. I restored to the factory settings using i tunes as i have my back up on my pc but still the same proble
can someone assist me with a solution to the problem with my iphone 5. I upgraded to IOS 6.1.4 and since then i have had the problem of No Sim. I restored to the factory settings using i tunes as i have my back up on my pc but still the same problem. I have swapped sim and my Sim is working on other iphone with ios 6.1.3
Try a new SIM from your carrier. If that doesn't work, make a Genius Bar appointment and get your phone evaluated.
Similar Messages
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I received an iPad for Christmas that was ex-display, however I am unable to restore it to factory settings using the iTunes restore......any suggestions??
If it's a store's demo model then as far as I know only Apple can potentially change it's iOS version to a non-demo version - you've tried Settings > General > Reset > Erase All Content And Settings directly on the iPad ?
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Cannot reinstate catalog after returning PC (Windows 7) to factory settings (because of worm infection). Catalog was backed up on external drive but not using PSE backup facility. Cannot find and *.tly file. Is this hopeless?
If you made backups of all of your photos and your catalog file using some third-party method (i.e. not using the PSE catalog backup command), then you should be able to restore everything.
Step 1. Put the photos in the EXACT SAME LOCATION as before. For example, if they were in subfolders of C:\Users\<username>\Documents, then they must go into the exact same subfolders of C:\Users\<username>\Documents.
Step 2. Move the catalog file to wherever you want it to be, and then double-click on it. -
i recently updated to ios 6.1.1 and since then, the photos i am uploading via ios does not show on my timeline or on the newsfeed, but the pictures show in the album. can you help me with it? thanks.
fingers crossed, it appears they are working the bugs out of this update....i was able to post a pic to my newsfeeds/time line this morning....first the picture went into the ios album but within a minute, it appeared on my timeline! im glad ...
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I was trying to upgrade to OSX 10.9 but during the upgrade when the download got to 2.6gb /5.29gb message "an error occurred" appeared and since then i have been un able to upgrade, what can i do.
If you purchased Lion for your iMac, just log into the Mac App Store from your MacBook using the Apple ID under which you purchased Lion and go to the Purchases page. You will be able to download and install Lion there.
searching the internet i found a link to upgrtade to 10.7
The only place you get get Lion is from the Mac App Store. If you found some other site, that was an illegal copy and almost certainly tied to someone else's Apple ID and hence unusable by you. If the link was just to the Mac App Store, see above.
As to the problem with synchronization to iCloud, that's not a 10.6 question, so I'd suggest you take up that specific issue in either the Lion or iCloud forums, providing full details, and someone there can probably help you sort things out.
Regards. -
I've upgraded my imac to mountain lion and since then I havetroubles with my networkconnection
Please carefully read iMac SMC and PRAM reset for correct instructions on how to reset the SMC, do this 2x back to back.
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i am very desperate to get an answer along with a solution as i have extremely important personal data on my ipad
Hi there Paula120,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
ios
Sometimes when a person updates to IOS 7 their phone service becomes suspended all together, and the Verizon store won't be aware of that most of the time and they recommend getting a new SIM card when that's not the problem. So try the steps I laid out for you below before you take it any farther.
With any other phone, call the Verizon customer service line. Then it will ask you to type a phone number in that needs service, this is when you type in the number of the unserviced phone
After that it will tell you if your phone service is suspended and it gives you an option to un-suspend it as long as you have your account password.
Hope this helps. -
my iphone 4s has upgrade to ios 8.1.1 and wifi can turn on but can not detect wifi. how to downgrade ios or back in to ios 6 again? i have try to restore iphone , reset all but it can't solve my problem. any one can help me?
You can't downgrade the iOS level.
Try using Settings > General > Reset > Reset Network Settings. -
Help Please, I sold my iphone 4 to my neighbor after I restored it to factory settings. I just bought a new iphone 5 and decided to check out the icloud "stuff' so that I can use 'find my iphone' because I have 2 kids. I went to check out my icloud on my imac and in the address bar put icloud.com then signed in, double clicked on mail went accounts then clicked on the gear in the right hand corner and there it was. My neighbor had his email in the icloud and there absolutely was no way to delete his info off of my new phone. I guess once the first person enters their info you absolutely cant get rid of it. you can get rid of aliases but just not the original one. WHY!! Is there any brilliant, wonderful,generous person out there that would know how to delete him from my account. The genius bar said that they've never seen this before. If someone can help I'm taking the info to the apple stores that I went to so that I can teach them how to do it. Of course, I will tell them who showed me. I give you my word.
As far as I know you can't delete the primary email address for an iCloud account. It's assigned when the account is created. But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password. Are you sure the account wasn't still on your phone when you gave it to him?
You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't. Make an appointment with the genius bar at a nearby Apple store and have them take a look at it. If necessary, they should be able to contact iCloud support for you. -
How can I turn off the laptop after restoring it to factory settings?
Hello everyone
I am selling my Portege R830-10Q so I want to restore it to factory settings (out-of-box state) AND THEN TURN IT OFF.
I have successfully brought the laptop to factory settings by using the _TOSHIBA Recovery Wizard_ and choosing *Recovery of Factory Default Software (Recover to out-of-box state)*. However, at the end of the recovery process and after everything is re-installed I was not able to TURN OFF the laptop. I was only given the option of restarting it. After restating it, the Windows set-up process starts.
I don't want to set-up Windows, i.e. language, keyboard, user account, etc. I want to leave the Windows set-up for the person who buys the laptop from me. How can I switch off the laptop after the system recovery without having to set up Windows?
I'd really appreciate your help.
Regards
PedroWhen recovery procedure is finished and you are asked for restart just press power button and switch it off. I think it only thing you can do.
Anyway, why not to start Windows and go through setup option. New owner can change this basic settings anyway. As username put Admin and language and keyboard can be set as default.
For instance, if you have German recovery image set everything to German. New owner can change it anyway. -
Hi,
As I have said in the title, I was supposed to do a restore on my iPad for work. I backed up the device and then I restored it to factory settings as I was instructed. Now that all of that is complete, I tried to restore it from the back up point I created and it will not recognize my Apple ID password. I really hope that I won't lose all of my data, but I don't know what else to do. I have tried entering my password numerous times. I really hope that someone can help me.Restoring an iPad from an iTunes-generated backup should not require an Apple ID password.
Did you encrypt the iPad backup? If so, then trying to restore will require entering the encryption password. -
I'm trying to activate my iphone that i got used. i restored it to factory settings. I'm now trying to activate the phone and it says it was originallyh activated with someone else appleid. They aren't around nor do i have anyway of getting a hold of them. How do i activate the phone with my appleid?
If you cannot contact the previous owner, then the iPhone is unusuable. There is no way past the activation lock without the Apple ID and password used to set up the lock, or the previous owner removing the device from his/her iCloud account.
If you purchased the iPhone though a service such as eBay that offers buyer protection, contact that service and file a complaint and get your money back. If you purchased the iPhone privately, then you've wasted your money.
Regards. -
Hello! Just connected a used iPhone to iTunes for the first time. I'm trying to restore it to factory settings/default. The phone is connected via Wi-Fi and is updated to the most recent OS that the phone allows. The computer is also connected to the internet. But I still get the error: "itunes could not contact the iphone software update server because you are not connected to the internet." I also connected via iTunes and authorized the computer, but still have the same issue. Really, all I need to do is completely wipe the phone and start from scratch for safety's sake.
Help?Did you check your security software settings?
Third-party security software might conflict with iOS devices connecting to iTunes. Follow this article to troubleshoot issues that might be caused by your security software. -
I backed up my Ipone 4s through itunes. however when after I had to restore it to factory settings i then proceeded to restore the backed up files and found that it didn't restore any of my music or apps! is there a way i can get all this back?
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Synced media like apps and music are not included in the backup that iTunes makes.
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