HT4623 Can't get past the software licence screen after updating iPhone

How do I get past the Software licence agreement screen? I updated my iPhone and although I have hit "I agree" repeatedly, the screen remains! If I press the Home button, I get the options Emergency Call and Cancel.

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http://www.apple.com/uk/contact/

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HT4623 I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen. I entered emails as well as opted out. I have gone back, but Apple ID Security insists I add security questions and mail. HELP!

I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen. I entered emails as well as opted out. I have gone back, but Apple ID Security insists I add security questions and mail. HELP!

Claudius,either you didn't read my post, or you jumped to conclusions. I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.I had to change the primary mail of that account.I was told "no can do" by skype support.I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address. once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account. What caused you to get the impression that I was writing something else? furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that. If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it.

Apple ID. My newly updated iPad 2 wants an email for the apple ID. My apple ID is not an email address. How can I get past the set-up screen?

My newly updated iPad 2 wants an email for the apple ID. My apple ID is not an email address. How can I get past the set-up screen?
I can't change my Apple ID. It would mess all my stuff up.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

My wireless mouse and KB are in discovery mode, but I can't get past the "enter password" screen because my Mouse and KB will not work...batteries have been changed.

My Wireless KB and mouse are stuck in discovery mode, but I can't get past the "user password" screen because It won't allow me to enter characters.

Should work if you enter the code and hit the return key. Here is a step by step article.
http://support.apple.com/kb/HT1809?viewlocale=en_US
Captfred

MD G4 can't get past the log in screen

Trying to diagnose what's wrong with the trusty mirrored doors G4. The light goes on when I press the power button, the chime sounds, but can't get past the log in screen, and the mouse arrow is stuck on the left top of the screen; I can't get the mirrored door to open, to try starting with the original cd; can't get to how to start it from an external drive.
At this point I'm not going to spend much $ to save this computer which has served as a backup device for the past 3 years, but would like to get in one more time to make sure I have everything I want to save. Suggestions?

If you have enabled remote log in and know how to ssh into the Mac from another computer - reply and I'll walk you through the commands to look at the logs before you log in from the keyboard.
If not - you should boot from a CD and try to repair the disk and possibly look at the logs using the console utility.
Please advise if you want to look at the logs to see what the problem is or if you can fix it from using the CD's to repair the disk.

I want to use this phone w/o a verizon account or number, but I can't get past the set-up screen. Can I use this phone to surf there web only and get past setup

I just want to use the phone as a web browser using wireless, I don't have verizon, I can't get past the set-up screen. Can I use the phone without a verizon account?

I took it to Verizon and a counter person got it to work. she said one has to be persistent and eventually the screen goes away that was demanding the phone number I didn't have, it works now I'm happy

I can't get past the grey apple screen using mavericks

I can't get past the grey apple screen trying to boot up with Mavericks. I had been using Mavericks for about a month (only had issues of freezing occasionally). I read in one of the posts here that I should try holding command R down when booting. I did now I just get a grey screen without the apple. Any advise?
I have a Mac Mini

Hello ther cnickers,
It sounds like the initial install of Mavericks went ok, and you have been using it for a while, but now cannot boot to your desktop and are stuck at a gray screen with an Apple logo. I would recommend a couple of things here:
First, try performing a Safe Boot to see if that will load up for you. If so then leave Safe Boot and restart from the Apple menu to try and get to your deskop:
To start up into Safe Mode (to Safe Boot), follow these steps.
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key.
The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
To leave Safe Mode, restart your computer without holding any keys during startup.
From: Mac OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
If that works fine, I would next also verify and repair your disk if needed.
Disk Utility 12.x: Repair a disk
http://support.apple.com/kb/PH5836
Print this help page so you can refer to it later. (You don’t have access to Disk Utility Help when you restart up your computer in the next step.)In the Disk Utility Help window, choose Print from the Action pop-up menu (looks like a gear).
Choose Apple menu > Restart. Hold down the Command (⌘) and R keys as your computer restarts.When you see a white screen with an Apple logo in the middle, you can release the keys.
Click Disk Utility, and then click Continue.
In the list at the left, select the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
Click First Aid.
If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
Click Repair Disk.If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done. Otherwise, you may need to do one of the following steps.
If Disk Utility reports “overlapped extent allocation” errors, two or more files occupy the same space on your disk, and at least one of them is likely to be corrupted. Check each file in the list of affected files. If you can replace a file or recreate it, delete it. If it contains information you need, open it and examine its data to make sure it hasn’t been corrupted. (Most of the files in the list have aliases in a DamagedFiles folder at the top level of your disk.)
If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall Mac OS X, and then restore your backed-up data.If you continue to have problems with your disk, it may be physically damaged and need to be replaced.
Thank you for using Apple Support Communities.
Cheers,
Sterling

After restoring my ipad from itunes, I can't get past the set up screen

How do I get past the set up screen after restoring a new iPad 2 from an iTunes backup. I'd like to sync my apps on my iTunes to my iPad.

What setup screen? I have restored from a backup several times and the iPad always syncs when the process is complete. What are you seeing on the setup screen?

Can't get past white loading a screen after restoring from time machine backup

I am aware there are others threads of my problem however they date back years ago and after trying their solutions it still does not work.
After using Time Machine to restore my hard drive from a backup, I can't get past the white loading screen with apple logo after system restart during restore process. Ive gone into disk utility and repaired hard drive - it's fine. So I know this is a software glitch. I've also tried resetting SMC & PRAM (whatever those mean). No success and i cannot get past the white loading screen.
I'm running Mavericks (latest) on a late 2009 iMac. Thank you!

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

HT4623 i cant get past the resuce email screen during the upgrade

i cant get past the resuce email screen during the upgrade

Hello DionSimmons,
The following article provides information and troubleshooting steps that can help get your iPhone activated.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Allen

I can't get past the log in screen for iMessage?

Hi
I have a new iPad and can't seem to get past the log in screen for iMessage or face time. My I'd & password are accepted but then I get the log in screen back. What am I doing wrong.
Thanks

Hello Technician7,
Thanks for using Apple Support Communities.
To reset the administrator password on the computer please follow the steps in the article below.
OS X: Changing or resetting an account password (Snow Leopard and earlier)
http://support.apple.com/kb/HT1274
Have a great day,
Joe

I can't get past the Gray apple screen during start-up Help!!!

I went to open my system pref. folder and when it wouldnt open I restarted it and now I can't get past the first screen of the Gray screen with the apple in the middle and the little spinning circle under it. Can anyone help me? have had several problems with this computer!!! I just had to have a whole new harddrive put in about a month ago.
powerbook g4 15 inch Mac OS X (10.4.8)

Welcome to the Discussions!
The first thing to do would be to boot from your original Disk 1 by:
1. Inserting the disc, pressing the power button, and immediately after the startup chime, press and hold the C key until you see the spinning gear icon appear on the grey splash screen.
2. After the machine has booted, pick your language, and when the Installer window appears, do not press Continue, but go to the Utilities menu in the menubar and open Disk Utility.
3. In Disk Utility, choose your normal startup volume in the pane on the left and then click Repair Disk. If any errors show in the window, run Repair Disk again until you see 'The volume appears to be OK' in green.
4. Quit Disk Utility, quit the installer and attempt to restart into your regular startup volume.
Please update your profile so we have a clearer picture of your particular machine.
Joe
<img src="http://homepage.mac.com/joeuu/.Pictures/groundzero5.jpg"width="20"

I can't get past the Software License Agreement in itunes

Whenever I connect my ipod to itunes all I get is the 'Software License Agreement' come up. Even though I've clicked the "I have read & agree to the license software agreement" & then saved it in 'My Documents' it never gets past this stage. Is this some kind of fault?
I can "drop & drag" music from itunes in to my ipod but I cannot see what's loaded on to it from itunes. I can also safely "eject" it from itunes. Attempting to reset my ipod doesn't appear to help either.

Right click on the desktop.
Select Properties.
Click the Settings tab.
Drag the slider to 1024x768.

TS3048 what if keyboard won't link up and you can"t get past the grey start screen?

Problem with wifi keyboard: not being discovered by the mac. new batteries tried. just tested o iPad and it is fine (what i am typing on for this Q).
Can't get past grey startup screen. :(

Is this a bluetooth keyborad or WiFi? Take a look at this link, http://support.apple.com/kb/ht1809

HT204380 I can't get past the sign in screen on FaceTime when I sign in.

It flips to confirm my email address and then flips back to the sign in screen right away before I can confirm it. what should I do?

Thanks, Andrew for your help. Not sure if you will see this, but I did the above and it said the HD was okay. Rebooted it and still won't go past login page. Tried it again and this time typed in the line /sbin/fsck -fy and then it came up and said HD was okay, but said something about being modified. I once more rebooted, but it still won't get past the login screen. Besides taking long to reboot, as before, I am able to enter my password, but then it hangs up with the rainbow icon rotating continuously. Does this mean that the disk is corrupt or partially so, and if so, can you advise how I should proceed? TIA again.

HT4623 Can't get past the software licence screen after updating iPhone

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