HT4623 Cannot back up this ipad to icloud
I cannot unlock my ipad, it has a message that says, "This ipad cannot back up to iCloud without a verified email address". A box is available to click om "Later" or "Settings", but when I click the boxes, they will not allow me to open the settings to verify. It will also not allow me to turn it off to re-boot. Basically my ipad is frozen with this message and I can't figure out how to fix it. PLEASE HELP!!
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.
Similar Messages
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I have backed up my iPad to iCloud as prompted but all my emails have disappeared from my mailboxes, is this suppose to happen? If so, how can I access my backup to see my emails?
Thank you, I never thought about accessing webmail. They are all there.
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Hi, I can't open my ipad. it is saying (ipad not backed up) this ipad has not been backed up, backups happen whenwhen this ipad is plugged in , locked and connected to wi-fi Ok. Iv'e connected to itunes and backed up. but It won't let me clear the box or open the ipad. please help, thank you Lyn
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo. -
I cannot back up my IPad because I have a corrupted backup that I need to delete. The problem is I cannot locate the file to delete it. How do you locate the backup file?
You have the latest version of iTunes on your computer (on a PC 'Help > Check For Updates' ; on a Mac 'iTunes > Check For Updates') ? You could also try ejecting the iPad and rebooting your PC and the iPad : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If you still get the same error then check whether it has actually deleted the backup (if you have other devices that you backup to that computer then they will also have backups) - they are stored under :
Mac:~/Library/Application Support/MobileSync/Backup/
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key. -
I have to get a new ipad. When i backed up my ipad to icloud, are my pics, apps, and music(not from itunes) backed up as well? If not, how do i back them up to transfer them all to my my new ipad? Thanks in advance for your help!
Hey Dollydayle,
The steps in this link can help you with moving your music to your new computer, with several options you can choose from that best suit your needs:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Welcome to Apple Support Communities!
All the best,
Delgadoh -
my ipad is locked up and message says ipad not backed up, this ipad hasn't been backed up. Backups happenwhen this ipad is plugged in, locked and connected to WIFI. How do I back up
If you are stuck on that screen and can't get out of it, reboot the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Assuming that you have iCloud backups turned on .... go to Settings>iCloud>Storage and Backup>Backup Now. -
Is there other way which I can erase my iPad. Because the regular way shows that "There was a problem deregistering this iPad with iCloud."
If you want to wipe your iPad back to new in box, i.e., ready to be set up as a new device.
1. Turn off Find My iPhone.
2. Then go to settings > general > erase > erase all content and data
You'll have to confirm you really want to do this, but once it's complete, the iPad will be back to way it was when you took it out of the box for the first time.
And BTW., it wasn't necessary to post this question twice in two separate threads. -
While my iphone (6 plus) is synced with icloud, the contacts on icloud are several years old! My phone shows that it was backed up this morning to icloud. Any ideas on why icloud is not updated with my contacts?
Howdy Mishka2015,
The article linked below details a number of troubleshooting steps that can help resolve issues with your contacts and iCloud.
Get help using iCloud Contacts
https://support.apple.com/en-us/HT204150
Sincerely,
Allen -
I am trying to download iOS5 on my iPad and this is the message : "an error occurred while backing up this iPad (-37). Would you like to continue to update this iPad? Continuing will result in the loss of all content on this iPad" Pls advise what is my next step
continue to updatae your phone.
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can't access my ipad, comes up with the following message on screen "Ipad not backed up. this ipad hasn't been backed up. Backups happen when this ipad is plugged in, locked and connected to wifi".
Try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons -
An error occurred while backing up this iPad (-43)
Hi there
I got an update info. When I tried to update from version 4.3.5(8l1) I got a warning message An error occurred while backing up this iPad (-43).... Saying I will lost all my content. Before I did this, I did the manual backup, sync too.
Any help is appreciated.
Thanks
RamSo you used your own manual back up after updating , and that worked?
Im a bit gun shy to try as i dont want to lose my data -
An error occurred while backing up this iPad (-5000)
I'm trying to update someone else's iPad for him. Windows XP Home computer. Latest version of iTunes. The iOS 5 file has downloaded from Apple. When I start the upgrade, first step is a backup of the iPad. I get maybe 4 green bars on the progress window and then get an error message that states "An error occurred while backing up this iPad (-5000). I stop at this point.
Apple KB has a long list of error numbers for this message, but not -5000.
Any ideas?
Thanks.I had the same issues. My computer runs Windows XP Media Center Edition. The itunes update downloaded easily but i received the -5000 message when I tried to update the Ipad software iOS 5. After many, many unsuccessful attempts to correct the problem, I disabled my Norton Antivirus and it worked without any more snags. It still took about another 45 minutes to complete the install but there were no more errors.
To sum it up---DISABLE YOUR ANTIVIRUS SOFTWARE--and that will probably fix the issue. -
Getting "an error occurred while backing up this iPad (-5000).
I am getting an error when trying to update my wifes gen1 iPad from 4.2.1 to whatever is the latest:
"An error occurred while backing up this iPad (-500).
Would you like to continue to update this iPad?
Continuing will result in the loss of all contents on this iPad."
Any suggestions?Based on this article, it looks like you've had a communication issue with the iTunes Store (note where the -5000 error appears):
http://support.apple.com/kb/ts1424 -
Hi please help me when I attach ipad to iTunes appear this message ( iTunes cannot And necessary this ipad reset factory)
Hi pooya pirooznia,
Thanks for visiting Apple Support Communities.
If your iPad displays a message about restoring the device, see these articles for help:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Regards,
Jeremy -
I have a message on my IPad saying " IPad not backed up - This IPad hadn't been backed up. Backups happen when this IPad is plugged in, locked and connected to Wi-Fi. I am unable to activiate the OK button for this message or slide to unlock my IPad
Try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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