HT4623 cant activate 2nd hand iphone4

i purchased an iphone 4 but cant activate it as i cant get hold of seller

If you can't get the seller to either provide his/her Apple ID and password or remove the iPhone from his/her iCloud account to remove Activation Lock, then the iPhone is useless to you. Return it for a refund if you can. If you can't, then you have wasted your money and have quite possibly purchased stolen goods.
Regards.

Similar Messages

  • Bought a 2nd hand iphone4. On the screen it shows "Connect to itunes" after connecting it shows in my itunes "There is a problem with your iphone" Pls help me what to do next? Thanks

    Hi. I would really appreciate if someone could help me find a way to solve my problem. I bought a second hand iphone4 from my friend's friend. I fully trust my friend coz she said this iphone is working but it was handed to her lowbat so i get home i recharge it immediately and after charging it, i open and it shows to select language and country and i did select. After this it shows on the screen "Connect to itunes". Then i plug it in to my laptop and connect to itunes. It shows in my itunes " There is a problem with your iphone". Please visit the Service Answer Center to find answers to all your questions etc. To find your nearest Apple Store pls click here. I know i was so stupid to fully trust and paid before i check the phone. Can anybody pls help me with my problem.

    It's probably broken. Is there an error number displayed by iTunes?

  • Can not activate 2nd hand iPad on my Apple-ID / Previous user already erased device from list

    Hey there,
    Headline says a lot.
    I bought a 2nd hand iPad 3.
    During start it asked me for the Apple-ID of the previos user.
    I contact him to tell how to erase it from his Apple-ID device list.
    --> he did so
    But it still does not work.
    I allready reimaged it with iTunes.
    --> Still the same:
    This iPad is already used with Apple-ID...
    Somebody has a glue?
    Regards,
    Kevin

    I could not do that. But the previous user did.
    The device (Serialnumber) is still linked to his Apple-ID, after:
    Settings>General>Reset>Erase all content and settings
    He additionally has to remove this device from his list.
    iTunes->Store->show Account--> Maintain devices --> remove device
    But this was also done.
    Now I am confused...

  • HT4623 Probs with 2nd hand iPhone 3GS

    I bought a 2nd hand iPhone 3gs from eBay, which was supposedly in fully working condition. 2 probs -
    Firstly - When calling someone, they can only be heard when you turn the speaker on.
    Secondly - the phone was working ok, but when I reset it, to restore factory settings and update the latest iOS, the phone is no unable to reactivate. It is jailbroken, is that something to do with it? If anyone has any solutions that would be much appreciated. Thanks v much

    Terms of Service prevent discussion of jailbroken iPhones in this
    forum.
    Return the iPhone for a refund or start the process with eBay. Buy
    one locally so you will have a warranty and avoid problems with service.

  • 2nd hand phone i now find is BLOCKED, anything i can do?

    so i stupidly bought a 2nd hand iphone4, the woman showed me it had service (vodafone) also 3g (with her simcard) but she didnt show me it could make calls or texts i now try to go get it network unblocked to find it is BLOCKED BY VODAFONE and the girl has deleted all ways of contact to her............anyone know if there is anything i can do?

    If you are in the Uk Vodafone offer unlocking but I suspect you will have
    to be an active customer ,which you can achieve by buying
    a PAYG Vodafone sim using it and THEN applying for an unlock.

  • HT4623 i cant activate ios6 on my iphone4 because of my carrier, although i think is the iphone that requires that you do a funny process to activate ur carrier

    i cant activate ios6 on my iphone4 because of my carrier, although i think it's the iphone that requires that you do a funny process to activate ur carrier,
    i just upgraded from the ios5 to ios6 and to start the phone up i would have to activate my carrier,and a message pops up saying "select accept and wait for i5 seconds
    then dial 112 and hang up within the first 2 seconds, turn on airplane mode till it shows you a no sim installed message the turn off airplane mode' then you're done" . now the challenge right now is that i cant get to the platform where i can turn off or turn on airplane mode

    tapia1988 wrote:
    ... My question is can they erase all the information from my phone to the point of using it although i have not disconnected it from sprint????
    Yes.
    Unless you are certain that it was stolen, don't overlook the fact it may have been turned in to a lost and found.

  • I bought a 2nd hand iphone 5 now i cant activate it beacuse they need an icloud account now i cant activate it and the seller wont answer our calls can this be open becausethe phone is useless and i will pay yhe exact price just to activate my phone pleas

    Please help me i cant activate my phone it needs an icloud account or should i just throw away may phone? 3mths of salary was wasted now cant use the phone help.. And the one who sold me the iphone cant be contact anymore help please help.. Im going to pay the exact amount because i can afford a new one. Is there anything apple can help?

    Monnete222 wrote:
    Is there anything apple can help?
    Sorry... No. There is no workaround for Activation lock.
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    If you cannot get this information from the seller
    Removing a device from a previous owner’s account
    You need to return the Device for a refund.

  • HT4623 why i cant activate my iphone?

    why i cant activate my iphone after update?

    It depends what kind of error you are getting
    If this is a 2nd hand phone, there is no telling what has happened to it in the past, whether it has been jailbroken, 'unofficially' unlocked or and what its 'Activation Profile' on Apple's systems is.
    The last is usually what causes issues. You phone could be locked to another carrier, or even an entirely different geographical region.
    Best step from here is to take it to an Apple Retail Store & have them look up its Activation Profile & see if they can DFU restore it to bring it back to life.

  • I just updated my iphone4 to iOS5.1 and now I cant use my 3g, everything on my cellular data's right but I cant activate my 3g anymore, can you help me please? thank you! i really need it

    I just updated my iphone4 to iOS5.1 and now I cant use my 3g, everything on my cellular data's right but I cant activate my 3g anymore, can you help me please? thank you! i really need it

    Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data doing a reset.
    If this does not work, set it up again as new device, without using the latest backup afterwards.
    How to back up your data and set up as a new device

  • Bought a second hand iphone cant activate it

    BOught a second hand iphone 4 i cant activate it

    Or, you can take the proof of purchase or proof of ownership to an Apple Retail store or call AppleCare at 800-APL-CARE to have them deactivate the lockout.  You will need absolute proof that you own the device or purchased it from the owner.
    Really?  Are you sure?  There is no mention of being able to do that on Apple's site I can find.  It strikes me as being very easy to fake having purchased something from somebody.  How is Apple supposed to verify you really purchased it and didn't just write out a receipt yourself? 
    Find My iPhone Activation Lock - Apple Support:
    When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.

  • ITunes is telling me there is something wrong with my iPhone, what should I do? I have the 16GB iPhone 4 and I bought it 2nd hand with no reciept so I cant send it off. What should I do?

    iTunes is telling me there is something wrong with my iPhone, what should I do? I have the 16GB iPhone 4 and I bought it 2nd hand with no reciept so I cant send it off. What should I do? This happens after i updated it and I click sync.

    Pilko95 wrote:
    iTunes is telling me there is something wrong with my iPhone,
    Can you explain exactly what the message says?
    Do you have its serial number? If you do, type it in the following web page to determine your service and support options:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    If you do cannot find a serial number on the iPhone you can find it stored in your last iTunes backup:
    Open iTunes on the computer you used to sync the iPad and select Preferences…from the iTunes menu. (In Windows, choose Edit > Preferences.)
    Select the Devices pane. Position the cursor over any of its backups. The iPad's serial number will appear in a popup window.
    For a screenshot read: iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    Scroll down to:
    Additional Information >
    Getting the information from your computer >
    If you have access to your computer, but not your device

  • HT4061 i cant activate my iphone 5c because it has been locked with a different apple id. i dont know the original owner so i need help. its a second-hand phone that i bought some months back

    i cant activate my iphone 5c because it has been locked with a different apple id. i dont know the original owner so i need help. its a second-hand phone that i bought some months back

    Unfortunately, there is pretty much nothing you can do. Only the owner of the account used to lock it can remove the lock. If you can't contact whoever you purchased it from, or if they can't or won't remove the lock, then it's a brick. There is a very real chance that it's stolen.

  • HT4623 i cant activate my iphone after i update it to ios 6

    i cant activate my iphone 3 after i update the ios...it always ask me to contact customer care..itunes..and wifi is not working to activate it...
    i need urgent help..i need to go somewhere and im 3hrs late bec i cant use my phone

    What is the exact wording of the error message you received?
    Is there a sim in the iPhone?
    Has the iPhone been jailbroken or modified to work with other
    than the original wireless provider?
    Do you have the latest version of cydia with the black & white
    icon? Or one of the other versions - what color icon?

  • HT4623 why i cant activate my 3gs after update to ios6?

    why i cant activate my 3gs after update to ios6?

    The vast majority of activation issues are the result of a device that has been hacked or jailbroken.  If that is the case, no support can be provided here.

  • Bought iphone 5 second hand and cant activate my iphone because the owner forgot to delete previous apple id account

    please help anyone asap bought a iphone 5 of this guy but cant activate my iphone cause the previous owner forgot to delete his old apple account and now i cant activate my iphone 5 and i cant get in touch with the previous owner cause i dont know him haha

    Sorry, but you can't use that iPhone. The activation lock is an anti-theft measure; Apple won't unlock that device for you.
    (121713)

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