HT4623 cant make my phone turn on after an update, all I get is the itunes logo
I tried to update my 4s and now it has the itunes logo on the screen, and thats all it will do
It's in recovery mode. It's telling you to plug it into your computer running iTunes and restore it.
Similar Messages
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I UPDATED MY IPHONE 4 AND NOW IT WILL NOT TURN ON. ALL IGET IS THE ITUNES LOGO AND AN IMAGE THAT LOOKS LIKE THE CHARGER PLUG.
plumbin wrote:
.... ALL IGET IS THE ITUNES LOGO AND AN IMAGE THAT LOOKS LIKE THE CHARGER PLUG.
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download -
After downloading the new update for my iphone 4 the screen only show an itune logo, as
well as a plug in picture, thats it. No icons are visible, phone does not come on except to show
the two icons. When I power up it does nothing except shows those 2. When power off I dont even
get the slide off screen it just goes black. WTH?Hello bigboza,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
Have a nice day,
Mario -
When I turn on my iTouch, I only get a black screen with an iTunes logo and a picture of a USB plug. The device freezes at this point. When I connect to iTunes, the only option is to Restore.......before I do that is there anything else I can try???? Help?
You will need to restore.
If you are unable:
iOS: Unable to update or restore -
How do I set my ipad back to factory settings? I did what ipad said to do but now all I get when turned on is the itunes icon. I can't do anything on my ipad. Help?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps.. -
When I powered my phone back on all I see is the Itunes logo and THE USB plug. What can I do?
I powered my phone down to reset it but when I turned it back on all I get is the Itunes logo with a USB cord. When I logo into ITunes on my laptop it is telling me that the phone is in restore mode and wants to restore it but at the same time delete all of my data. Since I cannot get into my phone to do a bacup, I will lose everything. Any suggestions??
AT this point all your data is already gone.
IF you been backing up regular you can restore from that last backup. -
My Ipad will not come on after reset. All i get is the little white apple to appear that is it. Any suggestions ?
Hi Dawg70,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers,
Judy -
i bought the iPad and got it home and when I turned it on, all I see is the iTunes logo w/ a usb connector and arrow. How do I clear that and go to the home screen??? HELP!
You need to Set Up the iPad... Connect it to iTunes...
See here for Getting Started...
http://www.apple.com/support/ipad/
and here...
iPad User Guide iOS 5
http://manuals.info.apple.com/en_US/ipad_user_guide.pdf -
My ipod touch is not connecting to itunes and wont turn on all i get is the apple logo when i turn it on.
How do I fix this?
can anyone help?Start her:
iOS: Not responding or does not turn on -
My Mac book won't turn on. All I get is the apple logo and a loading icon and bar, then it just shuts down. What do I do?
What OS are your running?
Mavericks 10.9.4 boot into recovery and run the DiskUtility >Repair Disk
Recovery http://support.apple.com/kb/HT4718 -
HT1920 how do i get my phone to turn on after 7.1.1 update all it shows is a itunes logo
after i updated my iphone to ios7.1.1 it wont turn on all it shows is a itunes logo how do i fix this ?
Hi there nicholas428,
You may find the information in the article below helpful.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
-Griff W. -
My iPod touch is off and wont turn on because it has the itunes logo and a usb pointing to it, so when i looked it up online, it says i have to restore it but i don't want to because i don't want to lose all my pictures. What can I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipad is stuck on a screen that shows to plug it into itunes.. i dont know why its there or what happened but i can not get it to go away.... i can not turn it on or off.. iv tried to hold just the power button .. which it shows the apple logo but then goes right to the plug in itunes .. i dont want to mess anything up!!... i was using it earlier today and it was fine.. i went to shut it off and then turn it back on and it wont now... my daughter hit the "home" botton as i was turning it off.. so i dont know if that did something to it. but i just want to figure out how to turn it back on!!.. PLEASE HELP!!!
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
SMR2012 wrote:
My ipad is stuck on a screen that shows to plug it into itunes.. i dont know why its there or what happened
You need to Conect to your Computer...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I upgraded my iphone and now all i can see on my phone is a white usb cord pointing to the itunes symbol what do i do. I have signed to itunes but nothing is happening my phone will not come on
The device is in recovery mode. See this support document for instructions. http://support.apple.com/kb/HT1808
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How ro reset Iphone 3 after break of update; see onyl on display the Itunes logo and the USB cable;
updatre to higher OS wa sinterrupted since then my Iphone 3 deos not connect to Itunes anymore.; Question is now hjow to reset /start the Iphone.
Cheers MichaelTry to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414
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