HT4623 Dead iphone 5s-hard reset doesnt work. Now what?
We just got my daughter an iphone 5s. we went to update it last night and it turned off and wont turn back on. Screen is black, hard reset doesnt work, and it doesnt register on the phone to be plugged in/wont charge. Only had it about a week. Hasn't been dropped, or gotten wet. Im guessing we need a whole new phone? I hope not but..
Start here
http://support.apple.com/kb/TS3281
If nothing fixes it Apple Store genius bar
Similar Messages
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i have a N81 and when i turn it on i only get a white screen with nokia logo.
i read somewhere about a hard reset. (green, *, 3) but apparently its suppose too say "formatting" when it turns on. i dont get the 'formatting' and it just goes back too the white nokia screen again.
need help.The "3 finger deep reset" which is depress these three keys simultaneously "*" "3" "green phone" and then power on phone whilst keeping those same three keys depressed until you hear start-up tone. Did you hold those 3 keys while turning the phone on?
I presume you have no other option and already know that if you have not backed up your phone, you will lose all your data when you reset your phone.
Message Edited by cjlim on 27-Sep-2008 08:15 PM -
Iphone 4 wont turn on? hard reset doesnt work
Was just sending a text today when my 8GB iPhone 4 decided just to shut off. Now it won't turn on no matter what I do. Plugging into charger does nothing. Plugging into PC doesn't do anything either. Please don't suggest holding down power and home buttons because I've tried that over 10 times with no success.
Well, sounds like you need to bring your phone into Apple.
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need help updating iPhones 4s
Download the update in iTunes on your computer (select "Download Only"). When the download is done, connect your phone via usb and update.
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What is going on,Everytime i try to pull up mozilla it says"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
i already did that 3 times already,Wtf is the problem srry for lang. im not having a good day.
<i>Edited for language by Moderator. See [[Forum and chat rules and guidelines]]</i>First, you can terminate a running Firefox process using the Task Manager.
Ctrl+Shift+Esc to launch it
Usually by this time, Firefox is no longer listed on the Applications tab, but if it is, try terminating it there.
Click the Processes tab and look for both of these:
plugin-container.exe (used to run Flash and many other plugins)<br>
firefox.exe
Click each and then click End Process.
After that, you can close the Task Manager and you should be able to start Firefox.
As for why that happens, you could check this article: [[Firefox hangs or is not responding - How to fix]] -- skip to the section awkwardly entitled "Firefox hangs when you quit it" -
i have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Malvinfromny wrote:
... i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first... -
Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.
iTunes states " There's a problem with your Iphone, please contact apple service center " Also i took my iphone to a local service man and he told me the IMEI code has been corrupted and there's nothing that can be done about it. Please help, if you have any solution.
Thank you -
I update my iPhone but My applications doesnt work . . .
I update my iPhone but My applications doesnt work . . .
Help me,please . . .I had the same problem today when I upgraded to 4.3.5. Starting a non-Apple app did not work anymore.
What fixed my problem was uninstalling and reinstalling one of the free apps. After that, the rest of the non-Apple apps also worked again.
Maybe you could try this? -
my husbands iphone4 was dropped and it doesnt work now... according to powermac representative, hardware related problem, what should i do? anybody knows where to bring the unit for repair, because powermac didnt accept it.
Who is powermac? Are they and authorized iPhone sales site?
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this device is not longer eligible for creating a free i cloud accounting on my Iphone 5s , my old not working now cannot opened again just when i try make a free email this Message showed up how i can fix it
please help me
iPhone 5s, iOS 8.3Create a new AppleID on a different iOS device or on a computer. You will
then be able to use that newly created AppleID on your iPhone. -
i have purchased adobe creative suit 3 and installed in my pc. my pc crashed recently and i tried installing the product other pc. my serial number doesnt work anymore. what is the solution
Hello,
maybe you have to activate/deactivate first, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html >>> see "What is activation?" >>> Activation is the process ..."
Hans-Günter -
My sister spoiled water into my macbook pro and the power went off in two seconds. I took off the cover and dried the water with tissues. Still it doesnt work. What do i do?
Do you mean when the water was spilled on it, it shut down? That would indicate a major internal short occured.
Really, I'd say you need to take it into Apple or an Apple authorized repair center and get it looked at. Odds are you've got a significantly damaged device that will require professional repair and parts replacement to get working again. -
as of July 2014 Facebook won't upload photos when trying on my MacBook, yet my iPhone and the PC at work will, what's up with my Mac or Safari? I have updated my Flash and that seems fine. Facebook is not allowing me to upload photos of videos to my profile or friends profiles. Also when I post a link to an article the photo preview with the article no longer shows up either. What the heck??? I am super frustrated. Thanks for any help
What I have:
MacBook
OS X, Version 10.9.3
Safari
Version 7.0.4I can upload photos to Facebook on Safari 7.0.5 and Mavericks v10.9.4 so update your OS X.
Go to Apple top left in your screen. From the drop down menu click Software Update, OR, open the App Store then select Updates from the menu top of that window. Then follow the instructions for updating OS X.
When you're done, launch Safari then uploading photos on Facebook.
If you still have problems, troubleshoot Safari extensions and third party plugins.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow all other plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here. -
I recently did the 5.3 update to my Apple TV and now it is running sluggish and things keep freezing and then pictures are loading on top of each other. Then I did a hard reset today and now the WWDC app is gone. Anyone else having these issues?
I have been having problems with my atv 3 not transmitting/receiving 5.1 surround. Whether I stream from my computer or watch movies, I am getting no 5.1 audio. The atv won't even show the option for surround. I tried to restore and reset the device but it didn't help.
I haven't had any problems with missing apps or freezing or anything similar to what you are experiencing. This update has many bugs. Other threads have reported even more problems. Hopefully I can go back to the previous update. -
Got my big new hard drives in hand - Now, what don't I know?
Got my big new hard drives in hand - Now what?
Have 2 old iMacs that I need to upgrade with bigger HDD’s and then upgrade the OS. I am experienced with hard and software upgrades since MacSE days (got all the tutorials marked) but not so much with recent OS10 permutations. Certain that all this has been posted here numerous times, but quite tired of searching for it after a couple hours and have probably unnecessarilly confused and frightened myself in sorting through the scary posts. Perhaps its all in an FAQ at another site?
1. M9290LL/A G4 iMac 20” 1.25 Ghz 2GB RAM OS10.3.9
2. M9845LL/A G5 iMac 20” ALS 2.0 Ghz 2GB RAM OS10.4.11
Presuming that I would clean up the existing internal HDDs, install the new drives (1TB & 500GB) in their appropriate external enclosures, initialize them with the apropriate HFS (know I saw that here somewhere), drag and drop the existing internal HDD onto the new external drive, boot from the external HDD for an appropriate test period (all 5 family users) and only then install the new drives in the iMacs.
With the files and user settings safely backed up on the old HDDs in the external enclosures, I can safely attempt OS upgrading. Already have family packs of newer OS versions, just never desired the weeklong headache of reconfigging 5 users and the typical screaming lost settings sessions.
I am not looking at a clean system and software install because of all the user settings. We have a fortune in legacy PowerPC software, some of which never worked right on the G5 with 10.4, but Safari for 10.3 is now very unstable and I have printers with no 10.3 drivers available.
Questions:
1.What should I do to clean up the existing HDDs prior to copying over besides running Disk Utility. Didn’t Disk Utility. used to include a de-frag function? Hopefully there is shareware and this doesn’t require a $100 software suite.
2. Do I need special cloning software due to windows-like traps in OS10 or can I just copy the entire old drive, sludge and all?
3.What are the ultimate OS10 versions for these machines;
at what point am I installing lots of Intel code that simply slows these machines down or kludges up the legacy software?
4. What else did I forget to ask? What would the pros at my local mac shop charge me fortune to do?
ThanksThe prevailing answer to my posts is that I should either attempt a clean install and migration over using SD to clone copy the existing internal drive.
How good is the current migration experience? I've been doing OS upgrades since Mac SE days and never had a clean one in my life. Always lost the whole email folder or all the bookmarks or the address book files or the entire iTunes library or something that resulted in long hours of cursing and frustration. And that was with a single user.
And I know that these units will boot and be functional with upgrades to 10.4 and/or10.5. Unanswered is whether these computers will work faster or slower and more or less reliably?
Am not concerned with OS9 apps; have a couple old CRT iMac doorstops if the kids are overcome with a wave of nostalgia for Marathon or Pod Racer.
Does this or any other site maintain a master list of 10.4 / 10.5 software version compatibilty, or do I have to track down 50 different vendors' current websites?
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