HT4623 dear concerned kindly be informed that I have an iphone that we reset and the iTunes backup is corrupted. Is it possible to restore the contacts from the device?
Dear experts,
Kindly could you advise back if it's possibel to recover contact list from an iPhone device that has been reset?
please note that the iTunes backup file is corrupted and itunes is treating the iPhone as new device.
thank you
unless you had them synced with icloud or some other email account, very unlikely
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The title pretty much says it all. I deleted some songs from my hard drive that had already been added to the cloud using iTunes Match, and now, when I try to play them, I'm asked to locate the files. The songs are still available on my other devices, so I didn't delete them from the cloud. How do I reconect the songs on my computer with the files in the cloud?
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If I got a new Mac book pro soon, would it helps backuping everything?awesome121, he does not an an iCloud account. You need iOS 5 or later for iCloud and the poster said he has iOS 4.
awesome121 wrote:
DO you have a icloud account? -
My ipod touch is dead. I have tried charging it, resetting it, using iTune refreshers etc.....nothing is happening...the screen is still black.
Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar -
I am trying to get minecraft for my iPod touch. When I put in my apple ID it says that I have to verify that I can buy it. I click ok I pulls up a site ask me for my apple ID and then I put in my security questions. After that it ask me some weird question like Who Is your favorite teacher and another question like what is your least favorite car model. I did not set those as my secure questions. So can u please help me
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
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I currently use an iPhone, an iPad, and a Mac computer for business. The three devices have Contacts Managers that sync with each other through both Google and through Mobile Me. Currently, this has created a mess of duplicate contacts. Please advise me on the steps necessary for removing these duplicates and establishing a syncing solution that doesn't regenerate the duplicates. There are several applications available that remove duplicates, but I am not sure which ones work or don't work. I want information on this, but most importantly I want to understand how to fix this problem permanently. Also, I read somewhere that Mac's new operating system, Lion, can help deal with duplicates. I don't have Lion, but I would be willing to get it, if this would fix the problem.
Had the same problem with 4 devices (two computers, an iPhone and an iPod). The solution is simple: open the Address Book application in your mac, ask it to locate duplicate entries (under one of the top menu items, "edit" I think), and then ask it to consolidate them: it took me all of three seconds after I figured it out: worked like a charm! PS: if you have more than one mac with unconected Address Books, repeating the operation in the second one may be a good idea.
Message was edited by: mfduran -
I have an iPhone 5S, with iOS 8.1.2 I am trying to do a system restore but the message I get on the desktop is that there is not enough room on the iPhone. How much room is required?
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what you can do is back up your phone to your computer before doing the update, just as a precaution. -
I have an Iphone 4, buy my software update says iOS 5.1.1. Doesn't this mean that I have an Iphone 4S?
iOS 5.1.1 supports
iPhone 4S
iPhone 4
iPhone 3GS
iPad 2
iPad
iPod touch (4th generation)
iPod touch (3rd generation)
So, you do not have to worry. You've still got iPhone 4 only. For more information regarding iOS 5.1.1 update visit this link http://support.apple.com/kb/DL1521 -
Every time I try to sign in to messenger and FaceTime it says that I have to check my network connection and try again. Can anyone help? (Ps I'm using an ipad 2)
Hello MetallicMango88,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario -
i changed from i iphone 5 back to a iphone 4.. now my itunes does not recognise that i have a iphone 4! how do i convert my last back up (on iphone 5) to my new iphone 4?
In your case you can only restore from a backup that has been created with the same iOS version. An iPhone 4 can only run 7.1.2, and, unless your iPhone 5 did not run the same version, you can't use a newer iOS backup of the 5 on the iPhone 4
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So I have a file on my desktop and I cannot open it, move it to a folder, or delete it from my mac. I dont know what it has in it, and that makes me suspicious. What can I do to remove this unremovable file from my computer? Is it a virus?
First, I would recommend repairing the hard drive with Disk Utility.
If that doesn't fix the problem, there's a very dangerous command you can execute in the Terminal. This is very hazardous, because a simple typo can result in very drastic consequences. I have seen people erase their entire hard drive by putting a space in the wrong place! So, please follow the directions I'm going to give you very carefully!
Open the Terminal, which is found in the Utilities folder in the Applications folder. In the Terminal, enter the following:
sudo rm -f
Make sure to put a space after the "-f"! Then, drag the troublesome file from the Finder and drop it on the Terminal window. That should insert the path to the file in the command. Then go back to the Terminal and press return. You will be asked for your password, and when you type it, nothing will be shown as a security measure. Press return again after entering your password. The file should be deleted. -
The circuit of my macbook is dead yet the hard drive is fine. I need to access a file from the hard drive, how can i do this? The mac turns on the screen freezes as bright blue. Is there a cable i can connect to another mac that will let me transfer the file?
There is another option if the Macbook will start up in Target Disk Mode.
Restart the computer while holding down the T key. If you see the firewire symbol moving around on the screen you can connect this one to another one in TDM. You will need a suitable cable to connect the two Macs.
http://support.apple.com/kb/ht1661
Firewire symbol: -
I am trying to re-install itunes.
I removed all Apples software, and restarted.
still get error message: "Verify that you have access to that directory"
(as administrator)
now what?Thanks so much. This definitely worked. I'm sorry I did not think of using IE. I use Foxfire exclusively so seldom even think of IE as an alternative.
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i have an iphone 4 for verizon and i am going to switch phones and get a droid motorolla 4g phone and the droid doesnt have a sim card. does my iphone 4 have a sim card that i can put in the droid? can i buy sim cards separately online for the droid?
Brandon2184 wrote:
The iPhone 4 uses a "Nano SIM"
The CDMA iPhone 4 does not use a SIM at all. There is no SIM slot. It is a pure CDMA phone. -
I was trying to download iTunes on my computer, and while doing so, I got this message: Error writing to file: C:/Program Files (x86)/Common Files/Apple/Apple Application Support/Apple Versions.dll. Verify that you have access to that directory. I have downloaded iTunes numerous times and I have never had this problem. If anyone knows what's going on, I would really appreciate the help.
Well, there's definitely a mac and a Windows version. And you're at the right page. I think the problem is that someone forgot (or decided not to) to update the text at teh bottom of the page to have Mac and Windows.
Just push the button, you'll get the Mac update no problem.
Regards,
Bentley Wolfe
Senior Support Engineer, Flash/Flash Player/Digital Editions
Adobe
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