HT4623 During my update to ios6.1. I was ask for a optional email add, if I entered wrongly, where am I able to reset it?
During my update to ios6.1, I was ask for an optional email after a 3 security questions. However I have entered an invalid email, where can I change that?
I am having the same problem. I think I saw something about VPN and not being able to communicate with Apple web site. Do you have your protected company email on your phone?
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I have never had a passcode to lock my iPad. Now that I have updated it with IOS7 it is asking for one and is locked. How do I unlock this without having to reset the whole thing through iTunes????
Unfortunately, if the iPad is insisting that you use a passcode, there is no way around it other than to restore the device using iTunes on a computer, or by erasing it in iCloud.com via Find My iPhone.
You could try resetting the iPad and cross your fingers and hope this is just a blip on the radar....hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. -
While updating I was asked for a "Rescue Email". I entered my email address but when I pushed "Next", I cannot advance. I seem to be stuck at this level. Suggestions?
I can't answer why you are not able to connect to WiFi but I can tell you to try the basic things, turn WiFi off and on again, restart your iPad, reset network settings, reboot your router, forget your WiFi network and try again .....
The issue with the email is probably a password issue. Make sure that your password is entered in the incoming mail server setting and in the outgoing mail server setting as well. The outgoing server setting can be accessed by tapping on the SMTP under the Outgoing Mail Server Setting and then tapping the smtp.comcast.net in the next window under the Primary Server Setting.
The outgoing mail server setting will be in the first window when you tap on the Comcast account in the Mail settings.
Look here for a few different web sites for help with the WiFi.
http://www.google.com/search?q=troubleshoot%20wifi%20on%20iPad -
I am trying to update my apps but it is asking for my card details and when i enter them it says my card was declined but i havent bought anything, can i see what the purchase is for?
Again, Apps will always be tied to the account from which they were purchased and will always have to be updated using that account.
Always, mean exactly that, always.
If you want them to be on your account then you need to buy them using your account. -
When about to update apps in app store its asking for a different email password than mine?
How do i get the app store on my iphone 4s back to my information? A friend used my computer to update her phone and now its asking me for her password everytime i go to app store. I have tried everthing and made sure that im signed in when i sync. please help
When ever you purchase anything on the app store it is assigned to the apple id it was downloaded with, this means any updates on that app, also have to be updated with that apple id.
If you are using multiple apple ids, each app will need to be updated using that specific apple id that it was purchased (free or not) with. -
Please help! i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have. I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ???
Did you buy this iPhone new from an authorized seller?
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I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!
The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more. -
My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing… I even called Apple SUpport 1-800 # and they said they can't help me...Anybody has seen this before?...
You need to contact itunes support.
http://www.apple.com/support/contact/
There is NO telephone support for itunes. Use the link above. -
I just downloaded an iphoto update and when I tried to share my photos was asked for email and password. I must have typed in the info wrong because I keep getting an error message. I don't see how to change the info to the correct mistake..
I too added 2nd apple ID when I tried to get Free app from apple store just to get to NONE on the credit card needed. It said it sent confirmation email to my new apple ID email that I have to confirm. Problem is I can not get to the new apple ID email account. On my ipad it logs into my original email account and I see no where to log into another email account. If I go to my laptop, the new apple ID I created does not let me log into email where apple said it was sent to. It did not send to back up email account either.
Can I log into 2 email accounts on my ipad where it says mail at bottom?
Can I have 2 apple ids?
If I created a 2nd apple id to get to NONE on credit card needed, can't I log into it also on another laptop in gmail?
(won't let me)
If I used my original apple id I created when I got my new ipad, it will not let me get free app without credit card, there is no where it says NONE needed. I am too new to apple to start with credit cards etc until I get use to it. -
SDK Trunk. Update my local copy has started asking for username/password
SDK Trunk. Update my local copy has started asking for username/password
these has been happening on and off for a few days now.
when i click update on my local copy of the sdk ready to do my morning build I've started to be asked for a username and password. I do have a username and password for sandbox and patching etc but entering this has no effect.
are there times of day when the trunk is locked or something like that? This is not happening all the time but it is several times a day.
has anyone any idea why this is happening
Ive don e all the usual things, clean my local version, grabbed a totally new version etc
im on windows using TortoiseSVN(which is always using a current build)
cheers
gIve had this same issue on and off across all the open source svn
im yet to find any pattern apart from the fact that the auth error only ever shows the root of the svn request.
Ie http://opensource.adobe.com/svn/opensource/
Now im not sure if thats just the way the reporting ui works of if it indicates that somewhere in the update it starts to trigger the url rot and thats where the auth request gets triggered. This may be total nonsense. Just a thought. -
during restoring from backup, itunes is asking for password, which password i need to enter, please help
The passcode you established when you elected to encrypt your iPhone backup.
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I want to install an updated version of adobe flash player. I am being asked for my password which I have forgotten. What is the best way to reset my password on my macbook pro?
Thanks for your response.
When using the second option as I have forgotten my password...how do I get into the boot mode? -
HOw do I erase ID for previous owner. I was asked for that PW when updating a game?
The content on your device that was downloaded with previous owners I'd will be forever associated with that I'd.
It would be best for you to restore the device to factory settings and make it your own.
How to restore
Via itunes
http://support.apple.com/kb/HT1414
via device
settings/general/reset/erase all content and settings -
I was using a different itune id and now a new one but when i want to update the old app its always asking for my old app id.
Is there a way to change my old app to my new id so that i dont have to use my old id?There is no other way you can do now. Actually, you don't need to create a new Apple ID account, you can change the Apple ID from old email account to other email accout easily by all the steps below.
1, Open iTunes > iTunes Store > log in old Apple ID > Click on your apple ID on the right hand side on top > choose account > Apple ID > Edit
As long as you only change your Apple ID, then all the old apps are still under your new email account as well as you can keep downloading new apps. -
I have an iPhone 6. I am signed in to iTunes with my Apple ID. I am updating apps and the phone keeps asking for my wife's Apple ID.
How can I find which Apple ID was used to purchase each app? I am trying to find the answer but not having any luck. thanks!
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