HT4623 Error Message - 7.0.2 update

Im getting an error message when downloading the iOS 7.0.2 update, "Software Update failed" gives me options of "Close or Settings".   Please help.

Hello RosetotheMary,
Thank you for the details of the issue you are experiencing and the error you are getting when trying to update your iPhone.
If your iPhone still has not updated, I recommend updating through iTunes using the steps in the section titled "Update your device using iTunes" in the following article:
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are still unable to update using iTunes, I recommend following the steps in this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
As I always, I recommend making a backup of your iPhone before performing the steps above:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • HT4623 Error message on trying to update iPad2 to iOS 6.1.3

    Have tried to update to iOS 6.1.3 on iPad2.   All seems to go ok untIl the status bar is about 3/4 full, then hangs until error message "an error has occurred during download".   Have do,me the update with norm les on my iPhone.  Mt wife has updated her iPad mini, also without problem ( as she smugly keeps reminding me). Anyone any ideas about how to save my pride and successfully update? Please!

    What iOS version are you currently running?
    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 4: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you are updating using wifi, locate your iPad close to your router so you don't get a wifi dropout (can cause update corruption).
     Cheers, Tom

  • HT4623 Error message during ios 6 update

    When trying to update my i Phone to ios 6.0.1 I receive an error message indicating that my software is corrupted during the download. I have tried everything suggested in various forums but to no avail. is there a surfire way you can prescribe?
    I have the most recent itunes dowloaded and have deleted all previous back up fil suggested in several forums. I have also ensured my anti-virus software is upto date.
    any help would be great as this is really frustrating.
    Thanks,
    Zoé

    Try this support document http://support.apple.com/kb/HT1808

  • HT4623 Getting the error message "Unable to Install Update" when trying to install IOS update

    Getting the error message "Unable to Install Update" when trying to install IOS update

    Restore teh device.

  • My ipod needs to be restore and I get a error message saying :ipod software update server coud not be contacted.

    My ipod needs to be restore and I get a error message saying :ipod software update server coud not be contacted.

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    Then tap Settings > General > Software Update
    No data is lost due to a reset.

  • Suddenly started receiving a error message when checking for updates in app store nsurlerrordomain error - 1012 how to fix?

    Suddenly started receiving a error message when checking for updates in app store nsurlerrordomain error - 1012 how to fix?

    Thanks Linc I will sit tight for a while to see what happens before chasing up customer service.  Cheers.

  • Error message when trying to update my world or anyof my applications

    I receive an error message when trying to update any of my applications.  Example  facebook, my world..etc...
    Error 40820 try later

    Hi and Welcome to the Community!
    While normally it is much more accurate to search with the accurate and complete error message, including all punctuation and error codes, in your case here is a KB that discusses that error:
    KB28188"BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error id: 40820) " error is displayed when opening App World on the BlackBerry smartphone
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

    unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

    Hello chae84swangin,
    I recommend following the steps in the article below when getting an error message trying to install iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT201210 Trying to restore ipod and keep on getting error message: the ipod software update server could not be contacted. the network connection was reset

    Hello can someone please help? Trying to restore ipod and I keep on getting error message: The IPod software update server could not be contacted. The network connection was reset. Make sure your network is active and try again.

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • HT1386 I've updated my 2007 MacBook to 10.6.8, and now my iPhone 3 (used as iPod) and iPhone 4 aren't recognized to be synced anymore or I get an error message telling me to update my phone to 11.1 or something. When I do that is appears to update and whe

    I've updated my 2007 MacBook to 10.6.8, and now my iPhone 3 (used as iPod) and iPhone 4 aren't recognized to be synced anymore or I get an error message telling me to update my phone to 11.1 or something. When I do that is appears to update and when finished nothing appears to have updated.

    It is possible one of the 10.6.8 updates may help:
    Combo v1.1 (7/25/2011), 10.6.8 2013 Security Update 004, 2013-005 Java update.
    Note, your machine is too old to use the latest Java from http://www.java.com/

  • I keep getting an error message that reads "to update application sign into the account you used to purchase it"   I am trying to download Final Cut Pro X 10.0.9  I am signed in with the account that I purchased Final cut Pro X   I don't have another acco

    I keep getting an error message that reads "to update application sign into the account you used to purchase it"
    I am trying to download Final Cut Pro X 10.0.9
    I am signed in with the account that I purchased Final cut Pro X
    I don't have another account I'm not sure what's going on

    Welcome to Apple Support Communities
    Open the Mac App Store and go to Purchases. Do you see Final Cut Pro X listed?
    If so, open a Finder window, choose Applications in the sidebar and delete Final Cut Pro X. Then, go to the Mac App Store and download Final Cut Pro X for free.
    If you don't see it in Purchases, see if it's hidden, and if so, unhide it > http://support.apple.com/kb/HT4928 If it doesn't work, contact with the Mac App Store support > http://www.apple.com/support/mac/app-store/contact

  • Macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was cancelled

    macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. 

    I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
    This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
    After making your backup try the following:
    Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
    Launch the App Store, click the "Store" menu, and sign in with your AppleID.
    Open the main page of the App Store and search for iPhoto.
    If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
    If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/

  • On My Mac Pro Getting an unknown error message when trying to update apps

    On My Mac Pro Getting an unknown error message when trying to update apps To Perchase Mountain Lion

    Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
    Settings>Store>Apple ID - tap your ID and sign out.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Sign in again -Settings>Store>Apple ID - sign in.
    If that doesn't work either, reset your iPad and see if that helps.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help

    I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help!!

    micron12
    Hi I had a simular problem with my iPhone 4 and iPad 3 and found that the USB connection on the computer was at fault so I moved the connection to a USB port on the Mother board.This curred my problem,see if ti works for you.
    Windows 7 and windows XP

  • I'm getting error messages when I download updates for lightroom and flash for the mac. can't figure out how to trouble shoot.

    I'm getting error messages when I download updates for lightroom and flash for the mac. can't figure out how to trouble shoot.

    It sounds as if your browser and some of your apps are not color-managed.  This is pretty typical.  Even IE9 is only partially color-managed.
    You can expect color-managed and non-color-managed applications to show you different things with the same images.  How different will depend upon how different your monitor color profile is from the image's color profile.
    For web publication and most general use, experts usually advise saving images with the sRGB profile.  If such images, saved through the Save for Web & Devices function, look different to you than you expect, it may be that your input images have previously been saved in another color space.
    You should really try to get your head around color-management by reading more on it.  It can seem baffling and it's difficult to understand without some background.  A quick web search turns up many overviews.  Beware, though, even people writing articles sometimes don't fully understand it.
    -Noel

Maybe you are looking for

  • Power of File Naming during import

    Can you append the HH (Hour) MM (Minute) SS (Second) that the photo was shot to the name while importing? I have read that Aperture will not allow files to be renamed after in the Library to follow along with being non destructive. However I do not s

  • Regular Cheap CRT TV as Monitor

    I searched the discussions and there was so much technical information I just got confused. I am just not up on TV technology, I guess. I am looking to buy an Intel Core Duo. I think it will end up with Windows as well as X. If I go to Wal-Mart or so

  • Blocking Calls Inbound - ??

    Hello: Is there a way to block calls inbound on the gateway router (coming in via the Pri)coming into an ip phone? Or is this something that needs to be configured in the CCM for that particular phone. Trying to block some 1-800 numbers from calling

  • Installing problem in E63

    hi, the major application like uc web,opera mini are not gonna installing in my mobile it is showning the error 'installing faild' .then i download it in to my mobile and open for installing now it's showing thee error called 'file corrupted' . Anybo

  • Question on displaying image

    Is it possible to display a webpage inside an oval / square / circle, etc. I have the following code that displayes pictures in a slideshow. I want the pictures to display within an oval on my webpage. Is it possible? <!-- THREE STEPS TO INSTALL FADI