HT4623 Error message after updating iOS 6: Cannot connect to iTunes Store. Any help would be appreciated!
When I tap the App Store button or the iTunes button I get an error message: Cannot connect to iTunes Store. Can anyone please help? Please!
I just updated the iOS6 and that is when I started having problems. I get the message when I tap App Store and iTunes app. I get email messages but when I delete them they come back. I open them up but does not connect to the internet properly.
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Attempting to update apps get "Cannot connect to iTunes Store" Need help. iPhone 3GS
Get error "Can not connect to iTunes store" when attempting to update apps on 3GS iPhone.
Hi Marcello10,
Thanks for visiting Apple Support Communities.
If you see an error message when you try to update apps, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best Regards,
Jeremy -
After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
How do I fix this on my iPhone 4S?Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.
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When I try to download my updates it keeps saying cannot connect to iTunes store please help I'm going mad!
a lot of people have posted about this and i have seen one weird thing fix this. people said they where going into date and time under settings and changing the date to some time in the future and then going to the itunes store and it would give them an error that there date and time was wrong. then all you need to do is go back and set the date and time right and go back to the itunes store and try again.
Im not sure why this did the trick but a bunch of people said that this helped them out..... Weird i know
You might want to see if it fixes your problem. -
When trying to install apps from app store it does not prompt an apple id and after 15 minutes says "cannot connect to itunes store".
Your Apple ID may be greyed out because of restrictions. Settings>General>Restrictions>Allowed Changes>Accounts. If you set that restriction, your ID will be greyed out. Nobody can make changes to the account without entering the passcode to change disable the restriction.
Maybe something in here will help, even though this is not exactly what you are experiencing.
Can't connect to the iTunes Store - Support - Apple
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/ -
i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!
See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
I upgraded to my iPod Touch to iOS 6.1.3 and now the app store and iTunes "Cannot connect to iTunes Store". Help?
this will sound odd... but make sure your time zone is set correctly.... SETTING, GENERAL, DATE & TIME and make sure SET AUTOMATICALLY is turned ON... i had a similar problem and this fixed it.... good luck
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I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks
If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other WiFi networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the problem. If not, contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured. -
I'm trying to download apps , it's keeps coming up with "cannot connect to iTunes Store" any ideas on a resolution ?
Try this:
1. Go to Settings>General>Date and Time>Set Automatically>Off
2. Set the date ahead by a few months
3. You should then be able to connect to the store -
I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help
Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible. -
When I try downloading an app on my ipad2 it says cannot connect to iTunes store please help
When using my iPad 2 I try to download a new app and it says cannot connect to iTunes store. Please help
Iam having same problem. Downloaded apps last week and now every time I try to download, I get message that it can't connect to iTunes store. Has been this way for 3 days. Can't find any solutions. Major problem!!!
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Help I try and download an app and type in my appleid password and then it says cannot connect t I tunes store
Try either or both of these for help.
Can't connect to the iTunes Store - Support - Apple
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/ -
Hi, when I go to "select files to send" and click on "sent files" I get: "Internal Server Error (500) Your request could not be completed due to an internal server error". This never happened b4. I tried rebooting and that didn't work. Any help would be appreciated. Thanks.
Hi ,
Thank you for your question.
This error was caused by the incorrect site binding, I will give a reference of my test Lab. We add two A records in DNS which the FQDN of CAS and Mailbox could resolve IP address.;
Default Web Site:
Exchange Back End:
Then IIS must be restarted.
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim -
When I try to access iTunes store through my iPad 2 it says "Cannot Connect to iTunes Store". App store is working fine.
Welcome to the Apple Community.
Advanced iTunes Store troubleshooting
Can't connect to the iTunes Store
iTunes Store connections problems
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