HT4623 Good evenning, I m using iphone 5, just loaded IOS 6.1. after then when I try to connection by wi-fi ,connection is not possible.it seems on the phone that always parola is not correct.This is temporarly problem or related sytem of telephone..???

Helloo
I useing ı phone 5. I loaded ios 6.1 before 4 days. Now Wi-fi doesn't work. When I try to new connection with Wi-fi, that it seems always no correct parole .
please help me.

I had a similar issue with iPhone 4s running iOS 6.1, not able to connect to Wifi. This was fixed after I used iTunes to backup and restore the phone again. Now upgraded to iOS 6.1.3. It works like a charm.

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I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.

Thanks. This seems to have worked easily.

My iPhone 4s developed a WiiFi fault which it was not possible to resolve. The phone was just over 1 year old. I visited the Apple store to see a Genius. The only assistance they were able to offer to me was to sell me a reconditioned phone. Right?

My 1 year and 1 month old iPhone 4s developed a WiiFi fault which it was not possible to resolve. I visited the Apple store in Brighton for the assistance of a Genius. He too was unable to resolve the fault. He said that as the phone was over a year old that there was nothing that he could do for me as the phone carries a 1 year warranty. He offered to sell me a reconditioned iPhone 4s as a replacement. This cost me a further £150.00. I was/am still paying for the phone through my contract, the phone that I no longer have!
A work collegue had a similar fault with his iPhone, although his phone was older by approx 6 to 10 months. He did what I did and visited the local Apple store to see a Genius and was straight away offered a brand new replacement phone for no additional payment.
Has anyone else had a similar experience and does anyone have any advice? I am furious about this double standard of customer support! And I can not find a way to email to Apple directly for customer service advice!

Thank you for your advice. If I lived closer to the store I would do just that. By using the forum it was not my intention to breach any TOS.
I speak to collegues and people advise me to email to Apple. They say that Apple always looks after its customers. I only wish to find a way to email to Apple to see if there is anything that they can do for me. I suspect not.
You regular forum users appear to me to be well versed Apple device users and as such maybe you could point me in the right direction to be able to email to customer support as I can not find a link!

TS3217 When I try to skip one song on my ipone, it skips through several. The songs that are skipped can be played on the same iphone if I go into my itunes and select that song. So this tells me that the song can be played, therefore, it is not the song.

When I try to skip through a song on my iPhone, it skips through several songs. The songs that are skipped can be played on the same iphone (when I go into to itunes library on my phone), so I know that it's not the song. I have the latest softeware downloaded on both my iphone and itunes. In fact, this only recently started occuring when I reconnected my iphone to my laptop about a month ago to install the new updates on itunes.
I also have an itouch and an ipod, both of which have been updated at the same time as my iphone and they do not skip through songs.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
BTW this is the iPod touch forum

When I try to access an active link from a website (usually a pdf file), the new tab opens and is labeled correctly; the word "done" appears at the bottom; but the page does not open or download. The same problem does not occur with Chrome.

Example: on the home page of the website http://www.dot.ri.gov
there is an active link entitled "Overview of all Iway changes - Fall 2010"
Clicking on it exposes the following url:
http://www.dot.ri.gov/documents/iway/Iway_Changes_Fall2010.pdf
However, the tab remains blank, even though it says "Done" in the bottom left corner.
When I use Google Chrome as a browser, I have no problem opening that url.
This has occurred numerous times over the past several days on several different sites--and usually the link that will not open is a pdf file.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

When I try to sync a new audiobook from Audible on my iPod, I get the message that's not possible because the iPod "may only contain content from two Audible accounts." I

When I try to put an audiobook on my iPod, I get message the "iPod may only contain content fro two Audible accounts." I had an old Audible account, which I used to download books. I cancelled that and recently opened a new Audible account and downloaded the book that will not transfer to the iPod. I also have an iTouch which I bought second-hand, and the previous owner may have had an Audible account.

See this post.
tt2

In my library of photos I have 1128 pics, but when I try to syncronize my iPod with these photos only I can save almost the half of pictures, How can I resolve this situation

In my libray of photos I have 1128 pics, but when I try to syncronize my iPod, only can I copy the half of them, How can I resolve this situation

See:
iTunes: Unable to sync photos
If yo are using the folder syncing method do you have all the photos in one folder?
Is there anything different about the photos that do sync and those that do not?

HT2693 I bought an itunes gift card but when i try to redeem my account it says invalid code. I put in the code perfectly but its still not working. The shop wont take it back either, What should i do?

I need help, i bought an itunes gift card but when i try to redeem my account it says invalid code. I even checked the code and i had it 100% right but its still not working. The shop in which i bought it wont take it back so i dont know what to do. Please help.

iTunes Store: Invalid, inactive, or illegible codes

I close Firefox then when I try to reopen it later it tells me its still running and I should close that before opening it again... But its NOT running in a way where I can close it!?! What should I do?

I am using Firefox in a Windows 7 64-bit environment. I have what I feel is a fairly standard set of programs installed. MS Office, Adobe Photoshop, Nero Burning ROM, Diskeeper... etc. And I have the latest regular version of Firefox installed, version 3.6.13.
And lately 2, out of 3, times I close Firefox it must not be closing correctly. But I cannot tell until I need to reopen it. Then I get an error message saying that it's already running and I should close the "current instance" of the software. Now I can either start up the task manager and kill it ... or I can restart my computer. And I've done both. But it keeps happening.
So I am wondering what might be causing this to happen? And If there is anything I can do to correct the issue?

For more information see [[Basic Troubleshooting]], under
'''4. Restart Firefox in Safe Mode'''

I cant open pdf files...i will click on the file to be downloaded, then when i try to open it i get an error message "c:\Users\Owner\Downloads\"the documents name".pdf Application not found

for example...i will go to a restaurant website that has a menu. to view the menu i first have to click on the downloadable menu pdf file...after i click on it, a window appears showing i have downloaded the file...but, when i go to open the pdf, i get that error message...completely unable to open pdf files that ive downloaded

See:
http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0

When I try to restore from Time Machine to a new hard drive, I get the message that the files can't be restored. What's the problem?

See the subject line. Anyone know what the problem is?
Also, the back up disk is called "time mac" but when I get to the Selct a Backup page, it says to Restore from: Macintosh HD on MarySmith2 and that is greyed out. Shouldn't it say "time mac". It won't let me choose anything.
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Hold down the option/alt key while clicking on the Time Machine menu bar and select Verify Backup.

I use iPhone 4S .earlier with ios 6 and now ios 6.while I connect the charger for charging my phone network lost while midway in charging.that problem always while 3G connection is active.but this problem not arise while 3G mode off.please help me.

I use iPhone 4S .earlier with ios 6 and now ios 6.while I connect the charger for charging my phone network lost while midway in charging.that problem always while 3G connection is active.but this problem not arise while 3G mode off.please help me.

reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
if issue persists back up and restore as new via iTunes
Peace, Clyde

HT4623 I attempted to update the software of my dated iphone 3G. The version 4.2 downloaded and installed successfully on my phone...only to state at the end that "Your SIM does not seem to be supported. Please insert a supported SIM....". I can't even re

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Maybe it was hacked before and now through the update it's locked back to the original carrier.

On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?

On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?

Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden

HT4623 Good evenning, I m using iphone 5, just loaded IOS 6.1. after then when I try to connection by wi-fi ,connection is not possible.it seems on the phone that always parola is not correct.This is temporarly problem or related sytem of telephone..???

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