HT4623 Greyed out sync to phone button

Hi
I have an iphone 4, which used to be synced with my Mothers itunes, but with my own username and password etc, I have now got itunes of my own and made a purchase tonight on itunes, however this tune will not go on to my phone for some reason...I can't seem to sync the two because the 'sync' button is greyed out? Any ideas? Just to add to the misery, my iphone cannot be switched off as the button on the top is broken. Although I do have the latest Itunes on my phone.

Hey Tom093,
In my experience, the "Sync or "Apply" button in iTunes would only be greyed out if we have made changes that would put the storage over capacity. This can be caused by too much content, or by an abundance of "Other".
For more information on capacity:
iOS: 'Not enough free space' alert when trying to sync
http://support.apple.com/kb/TS1503
If you are unable to resolve the issue, it may be necessary to restore the device:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
Matt M.

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HT4623 I updated my 4S and now I cannot access my wifi due to a glitch in your software. I have reset, and restored my phone numerous times and my wifi button is still greyed out. Your phone tech blamed my phone and said it would cost $199 to replace.

I cannot turn my wifi on. The button is greyed out. This problem started after I update my software. First tech I spoke to said it was my problem because I chose to update the software and since I was out of warrenty, I would have to pay $19.99 for service agreement before anyone would talk to me. The next tech admitted this had happened to ssomeone else and stated it was a problem with my phone triggered by the software update, and because I was 57 days out of warrently, it would cost me $199 for replacement phone. So basically, anyone that chooses to upgrade their software, risk messing up their access to wifi and have to pay the developer of the software to fix the problem, their program caused. Does anyone have a clue how to fix this. Why wasn't I informed of the risks that could occur if I updated my device.

FYI, this is a user to user technical support forum.
No one from Apple monitors, reads, or responds here.
Try the following:
Settings > General > Reset > Reset Network settings
If the Wi-Fi is still not working, basic troubleshooting from the Users Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
The vast majority of users upgrade with absolutely no issues.

TS1559 I updated my 4S and now I cannot access my wifi due to a glitch in your software. I have reset, and restored my phone numerous times and my wifi button is still greyed out. Your phone tech blamed my phone and said it would cost $199 to replace.

I cannot turn my wifi on. The button is greyed out. This problem started after I update my software. First tech I spoke to said it was my problem because I chose to update the software and since I was out of warrenty, I would have to pay $19.99 for service agreement before anyone would talk to me. The next tech admitted this had happened to ssomeone else and stated it was a problem with my phone triggered by the software update, and because I was 57 days out of warrently, it would cost me $199 for replacement phone. So basically, anyone that chooses to upgrade their software, risk messing up their access to wifi and have to pay the developer of the software to fix the problem, their program caused. Does anyone have a clue how to fix this. Why wasn't I informed of the risks that could occur if I updated my device. I hNave reset, restored my device with no change. I have even reset to original with all my data deleted. Now what??

You are correct. This is a very bad hardware error of the WiFi Chip on the Logic Board. The Chip malfunctioned or was previously damaged, but the initialization error was not detected until you Update/Restore the iPhone recently. The Problem was there, just not detected yet. The repair or replacement of the WiFi Chip is very difficult. Because Apple does not repair iPhone 4S, they only replace iPhone 4S, it costs $199.

ITunes 11.4 has greyed out "sync" button and won't back up iPhone 6?

I have iTunes 11.4 and when I connect my new iPhone 6 it doesn't have the available option to sync. It is greyed out and will not sync. Also, when I press, "back up," it doesn't work either. I have told my iPhone to trust this computer, (same as my computer), and I have reset warnings and tried that again. iTunes 11.4, iPhone 6, 10.6.8, iOS 8.

I found the solution on this site, and it worked for me:
http://www.technipages.com/itunes-app-screen-and-options-to-sync-apps-are-grayed -out
This problem is usually caused by a restriction setting on the device you are syncing with. You may have enabled this setting to prevent your kids from making purchases while you weren’t looking.
To fix this problem, disable the restriction with these steps.
From the iPhone, iPod or iPad, select “Settings“.
Select “General“.
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Greyed out rent and buy buttons on itunes - using iPad2

Dear All,
Seeking the collective wisdom.
I am unable to rent or buy videos from itunes on my iPad2. The "buy it" and rent it" buttons are greyed out.
The only feasible explantion so far would have been if there were restrictions on but I have checked and the restrictions are turned off
It may not be related but I purchased a series of TV shows from iTunes on my iPad and although they are showing as purchased and downloaded, they do not appear in my video app library
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Hi All,
I have an urgent requirement to grey out(not to exclude) an application tool bar button in normal selection-screen PF-STATUS.
Please let me know if any one has done something like this before.

Hi,
This code[mentioned in the suggested link] will deactivate the button.
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HT4623 unable to sync my phone with computer

i am unable to sync my phone with itunes, it has not been synced since 1/18/13, when i got phone. trying to sync, thinking that music from itunes already purchased will go on phone. True/not true??!? on phone when i go into General, go to itunes wifi sync, it wont let me do the Sync now button, even though plugged into laptop. Tried doing Shift /ctrl, and says apple mobile id not recognized?! Super annoyed/frustrated! help!!!!

provide info as to what
operating system your computer use
what version of itunes you use
is it by usb or wifi?
take your mind and grant us insight to the situation of your iphone layout

TS3992 I am not able to backup my iphone to Icloud because my wi-fi is greyed out on my phone. The wi-fi button will not slide to the ON position, therefore, Iam unable to backup my phones contents. What can I do?

I am not able to backup my Iphone to Icloud because my wi-fi is greyed outon my phone. The wi-fi button will not slide to the ON position, therefore, Iam unable to backup my phones contents. What can I do? I need to save my pics, info....etc, because I have to get another phone.

Back up to your computer instead. To do this, connect your phone to your computer, open iTunes, click on the name of your phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now. Also go to File>Devices>Transfer Purchases to transfer your apps and other purchased media to your iTunes library. Finally, save any photo stream photos to your camera roll (open your my photo stream album, tap Edit, tap the photos, tap Share, tap Save to Camera Roll), then import your camera roll photos and videos to your computer as explained here: http://support.apple.com/kb/HT4083. (You don't need to delete them from your phone afterwards unless you need the space.)
If you're getting another phone, be sure to delete your iCloud account and turn off iMessage, FaceTime and Game Center before doing so. (See http://support.apple.com/kb/HT5661).
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Greyed Out "Turn Off Passcode" Button -- Inherited iPhone

Hey gang,
My mother just upgraded to an iPhone 4 yesterday and passed along her iPhone 3G to me (who hasn't had a new iPhone since the original). I've managed to set up everything properly as far as I know, but I can't turn off the passcode option. She has said that the hospital she works at required her to have a passcode, which explains why, but I'm curious -- is there any way that I can turn it off, since it's no longer necessary?
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I have over 10,000 songs that I have copied from my vinyl and tape libraries. I was able to use all of them until I loaded IOS 5.0. I can see all of them on my phone and PC, but most are greyed out on the phone. How can I use all of my music.

Let me know if you have any answers.

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So, the songs are listed numerically in my music folder under Library on my older version of Itunes. But, on my newer version, they are not listed numerically under music. Maybe I'm doing something wrong?????
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Marie

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Any help? I cant update to ios4. I have restarted my iphone and computer. reinstalled itunes. Someone on another thread said there might be a problem with the registry settings but i havent gotten a response of where to find these settings. Any help? Appreciate it. Thanks!

yes i uninstalled and reinstalled itunes on my mac os 10.6.4. i restarted computer and iphone. no luck... i heard there might be something to do with the registry settings but i dont know what that even is.

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Try Restarting or Resetting your touch.
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Reset: Hold the Sleep/Wake button and the Home button at the same time. The red slider will appear first, keep hold everything until you see the Apple icon. Release the buttons.
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I have a 4S using ios 7.0.4 software and my wifi button is greyed out and my phone is not connecting to any known wifi connections. Is there anything I can do to fix this?

I have gone through the router reset for home network, Router reset at work. Restarted my personal hotspot on my iPhone that is running the same IOS.
I have performed the Network settings reset on the iPad.
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Repaired permissions.
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Ran Disk Warrior (found no problems)
Trashed SountrackPro prefs file.
Tried several existing and three new Audio File Projects on the internal and an external firewire drive.
Searched for a similar topic in this forum.
TIA for any help, Ken

It works for me.
First you have to select what you want to fix (e.g.
clicks and pops) then press the analyze button to get
a list of things to fix.
Right after the analysis is done, if at least one
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button not greyed out, but the "Fix" button will be
greyed out until you actually click on one or more
of the items in the analysis result list.
Are you seeing something different from the behavior
I've described?
My experience and information is that Soundtrack Pro only finds clipped samples. Have you been able to fix them as well?

Grey out "Publish" button

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HT4623 Greyed out sync to phone button

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