HT4623 Hello - I am trying to update my iphone 4, during the backup it stoped

and now itunes states that phone is in recovering mode and wont do anything? please help

diesel--how can we save pictures and video before restoring to factory settings? That's the magic question that I can't find an absolute answer to. Just had a get together with my dad, who has cancer, I don't want to lose those pictures. There has to be a fail-safe for when this happens. My phone was working fine until I updated and was sent into recovery mode. I have a pc so my pictures weren't automatically imported but they still have to be somewhere on the phone.

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