HT4623 Help my iPhone will not turn on after trying to update

After looking at my phone and realising that it had an update I decided to update... It was norton charge or plugged in and now will not turn on? Tried plugging it in but has been on charge for about an hour now and it's still not turning on? Pls help... Tried the home button and the on/off button together but still no joy

neilied wrote:
It was norton charge or plugged in
Sorry... What does this mean. ?
neilied wrote:
Tried plugging it in but has been on charge for about an hour now and it's still not turning on?
First try a Reset  ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring  >  http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...

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