HT4623 Help - new iOS requires pass code to access iPhone, never had one
Updated my iPhone 5 with iOS 7 yesterday, never had used a 4 digit pass code to access the phone. Now, cannot open the phone to use as I don't have any pass code. What should I do to fix this? Synch to computer and lose data? Go back to using a land line?
Thanks in advance for your help
There's no default password.
Connect your iPad to iTune (computer) and do a restore.
http://support.apple.com/kb/ht1414
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Try erasing the device using iCloud.com - assuming that you were using iCloud and the Find my iPhone app on the device.
What to do before selling or giving away your iPhone, iPad, or iPod ...
if that doesn't work, try recovery mode.
If you can't update or restore your iOS device - Support - Apple -
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You won't get a reply on your email here. These forums are for users who want to help other users.
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https://discussions.apple.com/thread/3671431?start=0&tstart=0 -
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Thanks for that. Much more constructive than the last comment. It's only the restriction code I can't recall, not the access passcode. So I can currently access the device, just not age restricted content. Does that's make a difference? I also wondered if anyone knew how many attempts you get to try to get it right. Now tried 21 times and so far nothing bad has happened but I am concerned I'll eventually be completely locked out of the device. That doesn't seem in the spirit of things though. Surely it's foreseeable that a child could repeatedly try to guess the code so I can't see that it would be right to lock the device down completely in that circumstance, particularly if the access code is being typed in correctly every time.
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