HT4623 HELP- no " software update " function on my iPad or my iphone?

Help

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972

Similar Messages

  • HT4623 Help with software update

    I do not see a software update button in my general settings on my iPad....how would I update to ios7?

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • I STILL cannot acccess ITUNES or SOFTWARE UPDATE functions

    I have not been able to assess Itunes for many months - or the online software update function either. I noticed an Internet Explorer logo pops up every time I launch either function (software update or Itunes music store), then it shows the bar download at 1/3rd, where it stays until I get the timed-out message.
    I went to update Explorer (in case that was the problem) and Microsoft says it stopped supporting Mac in 2005!
    Is that the problem? Is Mac still using a Microsoft browser to access their updates and store, when Microsoft doesn't even support Mac anymore? I suspect so, or else why does the Explorer logo always show up?
    I expect Apple is losing a lot of Itunes sales because of this. It appears I am not the only one having this ongoing problem.
    Will upgrading my OS help, or will I get the same Explorer logo?
    G5 Mac OS X (10.3.9)
    G5   Mac OS X (10.3.9)  

    Apple does not use Internet Explorer for Software Update and never has. If IE is launching when you try to run Software Update, there's clearly something amiss with your system. It's not likely an iTunes error since the Mac OS X Software Update doesn't work either, so I'd suggest you repost your question in the Mac OS X 10.3 area. You'll be more likely to get useful suggestions there. The easiest fix may be to do an Archive and Install reinstallation of Mac OS X 10.3, but someone else may know of a quicker fix.
    And yes, as you've discovered, Microsoft dropped support for the Mac version of IE two years ago, and Apple hasn't included IE with Macs for quite a while now.
    Regards.

  • HT1338 The Software Update function on my iMac mid 2007 with OS X 10.8.2 fails to see new software

    The Software Update function on my iMac mid 2007 with OS X 10.8.2 fails to see new software ,not with /Apple/Software Update or /About this Mac or /System Preference/Software Update, the problem started already with 10.8 and I had to download the 10.8.2 Combo manualy, installation was succesful, but since iPhoto11 (9.4) is now available my existing iPhoto11 (9.3.2) will not detect updates using AppStore or all the other ways, Any idee is welcome.

    Glad you got your Mac fixed. But I hope you realize that an update can always go awry; corrupted download, stray voltage spike in your AC power, even a bug in the Installer of the Update. That's why it's never a good idea to update anything that affects your business for at least a week or even two AFTER the update comes out.
    And this applies not just to the OS Update, it may be even more important with an update to one of the apps you need for your business! 8-| There's hardly ever a valid reason to make an Update while working on a clients task. Certainly no reason to make an Update during the work week. That's what Week Ends are for! LOL!
    Basic rule for the OS Update, for me, anyway, is to NEVER use the Software Update version. I ALWAYS go to the Apple site and download the Combo Updater. It's often much larger, but it's never failed me. Maybe just that fewer people are hitting that server! Who knows? Who cares?
    Second basic rule, WAIT a few weeks to see if there are problems associated with any update. What's the advantage of being the first one on the block with a problem?!
    Third basic rule, try the download a second time. Bits/electrons are very slippery! Some have been known to fall out of the Internet "tubes!"

  • HT4623 I do not have the software update option on my iPad 2 is it possible to update from version 4.3.3 to iOS.5.1

    I do not have the "software update" option on my iPad version 4.3.3 - is it possible to update to iOS.5.1

    That is only a feature of iOS 5 or later...
    You have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 What if there is no software update option in the settings of my iPhone 3s?

    What do I do if there is no software update option in the settings of my iphone 3GS?

    In order to update over the air you will need to be on IOS 5.0 or higher.
    For you to update your 3GS you will need to plug it to your computer and open itunes.  itunes should detect that your phone needs an upgrade, suggest doing a backup before updating.
    NOte if you hava an iphone 3G the highest IOS is 4.2.1

  • HT4623 There is no "software update" option in my iPad settings So how can I update to IOS 5.1.1?

    There is no "software update" option in my iPad settings So how can I update to IOS 5.1.1?

    You only get the Settings > General > Software Update when you have iOS 5+ installed on the iPad - if you are on iOS 4 then you will need to do the next udpate via your computer's iTunes.
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

  • HELP! An update wiped out all info from my iPhone. Now Game Center doesn't recognize me! Why?

    HELP! An update wiped out all info from my iPhone. Now Game Center doesn't recognize me! Why?

    Restore the device from the backup created prior to the update.

  • My iPad is not charging via PC and iTunes on the PC (latest software update, both PC and iPad rebooted) - charges only via AC adaptor

    My iPad is not charging via PC and iTunes on the PC (latest software update, both PC and iPad rebooted) - charges only via AC adaptor - any ideas?

    The quickest way to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter. When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes.
     Cheers, Tom

  • HT4623 I have a ipad2 wifi and do not have the software update function, how do I update this unit?

    I have a ipad2 and do not have the software update, I need to update this unit.

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972

  • HT4623 My iPad does not have the software update function from general

    How can I update my iPad it doesn't have an update function  in the general section.

    Go back to the article you asked this question from, ignore the instructions for updating it wirelessly, scroll down, and follow those for updating it from iTunes on a computer.
    (104513)

  • HT4623 Why can't I see a software update button on my iPad?

    I'd like to update my iPad but can't figure out how. There's no " software update" button in my settings.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
     Cheers, Tom

  • HELP:  After software update many software cannot open

    yesterday I make sure I have fully complete the software update then after restart finished after that shut down.
    But now I aware many softwares cannot open such as safari, dict, app store, dashboard as well as the software update.
    I have restart my mac many times and try to enter safe mode still can open these all of software.
    here is the dict problem report
    Process:         Dictionary [4653]
    Path:            /Applications/Dictionary.app/Contents/MacOS/Dictionary
    Identifier:      com.apple.Dictionary
    Version:         2.1.3 (80.4)
    Build Info:      DictionaryApplications-800500~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [169]
    Date/Time:       2012-02-01 22:57:25.510 +0800
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          443399 sec
    Crashes Since Last Report:           118
    Per-App Interval Since Last Report:  1103175 sec
    Per-App Crashes Since Last Report:   7
    Anonymous UUID:                      466788CD-C50D-48E8-83BC-6CE352C189C6
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Dyld Error Message:
      Symbol not found: __CFURLStorageSessionGetDefault
      Referenced from: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
      Expected in: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    Binary Images:
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           0x104d69000 -        0x104db8fef  libTIFF.dylib ??? (???) <1E2593D1-A7F6-84C6-DF8F-0B46AE445926> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
           0x104dc5000 -        0x104dcafff  libGIF.dylib ??? (???) <201B8077-B5CC-11AA-E1B0-1D057ABE416A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
           0x104dcf000 -        0x104decff7  libPng.dylib ??? (???) <6D8E515B-E0A2-2BA1-9CAC-8CB8A8B35879> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
           0x104df4000 -        0x104df6fff  libRadiance.dylib ??? (???) <A9DB4D5D-4072-971B-DEF6-DDE645F415EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
           0x104dfa000 -        0x104e21ff7  libJPEG.dylib ??? (???) <46A413EA-4FD1-A050-2EF0-6279F3EAD581> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
           0x104e29000 -        0x104f06fff  com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
           0x104f15000 -        0x104f15ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <4CCE5D69-F1B3-8FD3-1483-E0271DB2CCF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
           0x104f18000 -        0x104f60ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
           0x104f68000 -        0x104fd2fe7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
           0x104fdc000 -        0x1057e6fe7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
           0x10582f000 -        0x105c72fef  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
           0x105dff000 -        0x105f20fe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
           0x105f87000 -        0x105f88ff7  com.apple.TrustEvaluationAgent 1.1 (1) <5952A9FA-BC2B-16EF-91A7-43902A5C07B6> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
           0x105f8c000 -        0x10604dfff  libFontParser.dylib ??? (???) <A00BB0A7-E46C-1D07-1391-194745566C7E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
           0x106144000 -        0x10617dfef  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <561D0DCB-47AD-A12C-9066-70E4CBAD331C> /usr/lib/libcups.2.dylib
           0x10618c000 -        0x10623bfff  edu.mit.Kerberos 6.5.10 (6.5.10) <6A159CD8-5C02-4528-C36F-6AFBFD61576B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
           0x106261000 -        0x106282fff  libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <9F322F47-0584-CB7D-5B73-9EBD670851CD> /usr/lib/libresolv.9.dylib
           0x10628c000 -        0x10628cff7  com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
           0x10628f000 -        0x1062e4ff7  com.apple.framework.familycontrols 2.0.2 (2020) <8807EB96-D12D-8601-2E74-25784A0DE4FF> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
           0x106302000 -        0x1063b7fe7  com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
           0x1063ea000 -        0x10640fff7  com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
           0x106428000 -        0x106437fff  com.apple.opengl 1.6.12 (1.6.12) <DE3F0528-7759-CDFD-A2CF-C51D3C9C8B39> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
           0x106440000 -        0x106471fff  libGLImage.dylib ??? (???) <1A8E58CF-FA2F-14F7-A097-D34EEA8A7D03> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
           0x106478000 -        0x10649bfff  com.apple.opencl 12.3 (12.3) <D30A45FC-4520-45AF-3CA5-092313DB5D54> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
           0x1064a4000 -        0x1064aaff7  IOSurface ??? (???) <EAD87C9F-BADC-7116-4ADD-0B0679459D24> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
           0x1064b3000 -        0x1064fcfef  libGLU.dylib ??? (???) <CCE779A9-2467-A5AA-A558-691E43A1105F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
           0x10650b000 -        0x10651ffff  libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
           0x10652f000 -        0x106648fef  libGLProgrammability.dylib ??? (???) <4F2DC233-7DD2-1204-CAA5-3E6524F0AB75> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
           0x106669000 -        0x10666cff7  libCoreVMClient.dylib ??? (???) <609598E6-195D-E5D4-3B92-AE8D9768829C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
           0x106671000 -        0x106676fff  libGFXShared.dylib ??? (???) <991F8197-FD06-2AF1-F99B-E448ED4FB2AC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
           0x10667b000 -        0x106707fef  SecurityFoundation ??? (???) <F43FDB02-CAA5-F8FF-C8D7-6665E7403ECE> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
           0x10674b000 -        0x106752fff  com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
           0x10675b000 -        0x106761ff7  com.apple.CommerceCore 1.0 (6) <E8A1144C-5666-9840-4729-256FE69CDBDB> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
           0x106769000 -        0x106782fff  com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
           0x106797000 -        0x1067e6ff7  com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
           0x106807000 -        0x106827ff7  com.apple.DirectoryService.Framework 3.6 (621.9) <E7AFAAFA-8221-585B-85D0-171ADC490825> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
           0x106831000 -        0x106843fe7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
           0x10684a000 -        0x10684fff7  com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
           0x106857000 -        0x10685afff  com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
           0x106860000 -        0x106876fff  com.apple.ImageCapture 6.0.1 (6.0.1) <09ABF2E9-D110-71A9-4A6F-8A61B683E936> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
           0x106890000 -        0x1068abff7  com.apple.openscripting 1.3.1 (???) <9D50701D-54AC-405B-CC65-026FCB28258B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
           0x1068bc000 -        0x1068befff  com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
           0x1068c3000 -        0x1068c6ff7  com.apple.securityhi 4.0 (36638) <87868A3E-9341-1078-F00C-5E5972F01A4A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
           0x1068cb000 -        0x106b56fef  com.apple.JavaScriptCore 6534.52 (6534.52.7) <C8340CAE-B6AC-BCBB-24AB-A6B8B1276C23> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
           0x106bdb000 -        0x107c0dfef  com.apple.WebCore 6534.52 (6534.52.11) <78740DDE-7B9C-92EC-9CF6-C8DD1815B609> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
           0x10835d000 -        0x108386ff7  com.apple.speech.LatentSemanticMappingFramework 2.7.2 (2.7.2) <778F7753-F0DD-5B89-0908-B2EC9B66B30A> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
           0x1087d1000 -        0x1087defe7  libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
           0x1087ee000 -        0x1087f2ff7  libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <DB710299-B4D9-3714-66F7-5D2964DE585B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
           0x109200000 -        0x10923dff7  libFontRegistry.dylib ??? (???) <4C3293E2-851B-55CE-3BE3-29C425DD5DFF> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistry.dylib
           0x1097a9000 -        0x1097dcff7  libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
           0x11af08000 -        0x11af4bff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
           0x11b56e000 -        0x11b9b5fef  com.apple.RawCamera.bundle 3.7.1 (570) <5AFA87CA-DC3D-F84E-7EA1-6EABA8807766> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
           0x11fb64000 -        0x11fb8afff  GLRendererFloat ??? (???) <8256EA93-A236-8B55-F214-65896DDB7A0E> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
           0x11ffe7000 -        0x120178fef  GLEngine ??? (???) <AE898A2A-1C12-9FDB-455F-32601F030904> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x1201a9000 -        0x120669fff  com.apple.driver.AppleIntelGMAX3100GLDriver 1.6.36 (6.3.6) <0936FC89-6A7E-DC27-9BAD-EA82FFCFE04A> /System/Library/Extensions/AppleIntelGMAX3100GLDriver.bundle/Contents/MacOS/App leIntelGMAX3100GLDriver
           0x1208e1000 -        0x1208e7fff  libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <D2F8C7E3-CBA1-2E66-1376-04AA839DABBB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <486E6C61-1197-CC7C-2197-82CE505102D7> /usr/lib/dyld
        0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <F00A8B2F-84A0-0868-1047-3A13F9114864> /usr/lib/libSystem.B.dylib
    Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.1 GHz, 4 GB, SMC 1.31f1
    Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 2 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: FUJITSU MHY2120BH, 111.79 GB
    Parallel ATA Device: MATSHITACD-RW  CW-8221
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8501, 0xfd400000
    USB Device: Android Phone, 0x0bb4  (High Tech Computer, Corp. (HTC)), 0x0c86, 0xfd100000
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8205, 0x1a100000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0229, 0x5d200000
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x5d100000
    here is the software update problem report
    Process:         Software Update [4769]
    Path:            /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
    Identifier:      com.apple.SoftwareUpdate
    Version:         4.0.6 (270)
    Build Info:      SoftwareUpdate-2700000~2
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [169]
    Date/Time:       2012-02-01 22:58:42.079 +0800
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          443474 sec
    Crashes Since Last Report:           120
    Per-App Interval Since Last Report:  90270 sec
    Per-App Crashes Since Last Report:   7
    Anonymous UUID:                      466788CD-C50D-48E8-83BC-6CE352C189C6
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  5
    Dyld Error Message:
      Symbol not found: __CFURLStorageSessionGetDefault
      Referenced from: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
      Expected in: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    Binary Images:
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           0x10002a000 -        0x1002acfff  com.apple.Foundation 6.6.8 (751.63) <E10E4DB4-9D5E-54A8-3FB6-2A82426066E4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
           0x100424000 -        0x100e1eff7  com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
           0x101416000 -        0x101457fff  com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
           0x10147b000 -        0x1014aafff  com.apple.framework.Admin 4.5 (4.5) <8F5A3803-7C4F-16DA-1B74-B9A1EF92614B> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
           0x1014cf000 -        0x1014cfff7  com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
           0x1014d2000 -        0x101501fef  com.apple.SoftwareUpdate.framework 4.0.6 (270) <CFDD5A9D-592A-D559-3400-2E4B595F2E0F> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
           0x101525000 -        0x101585fe7  com.apple.framework.IOKit 2.0 (???) <D107CB8A-5182-3AC4-35D0-07068A695C05> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
           0x1015a9000 -        0x101831fef  com.apple.security 6.1.2 (55002) <015C9A08-3D07-9462-8E91-DB1924349621> /System/Library/Frameworks/Security.framework/Versions/A/Security
           0x101929000 -        0x101ac6fef  com.apple.WebKit 6534.52 (6534.52.7) <CE3B2C17-67CD-E5DA-1580-B08B10A8FFBB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
           0x101bb0000 -        0x101bb0ff7  com.apple.Carbon 150 (152) <FA427C37-CF97-6773-775D-4F752ED68581> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
           0x101bb3000 -        0x101c0bfff  com.apple.PackageKit 1.1.1 (90.2) <F5D8C238-9BDC-69CC-F06B-840CAC085ADC> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
           0x101c45000 -        0x101e06fff  libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <F00A8B2F-84A0-0868-1047-3A13F9114864> /usr/lib/libSystem.B.dylib
           0x101e97000 -        0x101f4dfff  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <99CB3A0F-64CF-1D16-70CD-8AED2EF06C30> /usr/lib/libobjc.A.dylib
           0x101f61000 -        0x101f61ff7  com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
           0x101f64000 -        0x1020dbfe7  com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
           0x1021f4000 -        0x1021f4ff7  com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
           0x1021f7000 -        0x102243fff  libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
           0x102250000 -        0x10240efff  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <781E7B63-2AD0-E9BA-927C-4521DB616D02> /usr/lib/libicucore.A.dylib
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           0x106ec9000 -        0x106ed8fff  libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
           0x106ee0000 -        0x10716bfef  com.apple.JavaScriptCore 6534.52 (6534.52.7) <C8340CAE-B6AC-BCBB-24AB-A6B8B1276C23> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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