HT4623 Help updating iPhone to iOS6

I updated my own iPhone 3GS wirelessly OK, but when I did the same for my wife's iPhone 4, it said I have to connect to iTunes. Which would be OK except we are on holiday in Cyprus with no laptop. Anything I can do to get round  this till we return home? I'm in trouble as phone will not work otherwise...!

Activation issues are typically the result of a device that has been hacked or jailbroken.
If that is the case, no support can be provided here.    

Similar Messages

  • HT4623 help update iphone 3 gs

    i did update iphone 3gs, but didn't concluse because there isn't back up, but I did back up. Somebody help me please!! [email protected]

    We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Your request Could Not Be Completed?"
    99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
    So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.
    Apple has started to get "tough" with hacked iPhones, & simply won't permit their activation.

  • I was doing OS5 help update iphone but now no longer connects to PC and iTunes does not see the phone

    I was doing OS5 help update iphone but now no longer connects to PC and iTunesdoes not see the phone

    Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.

  • HT4623 Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?

    Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?
    I don't want to lose all my pics, songs etc
    Whats my next move as I CANNOT use the ipas at the moment!!!!!!!!

    Your iPhone's iOS must be same or newer than the one in backups. In your case it is older so you need to update your iPhone and then recover it with backup.

  • HT201412 I updated iPhone to ios6 after that phone is not switching on

    I updated iPhone 4 to iOS 6 after that phone is not switching on, please help

    Hi Vividhna,
    If your iPhone doesn't power on, these steps can help:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Best,
    Jeremy

  • HT4623 After updating Iphone 4s to 6.0 the signal is very weak and the phone drops calls frequently.

    After updating Iphone 4s to 6.0 the signal is very weak and the phone drops calls frequently.

    Based on what?
    "When Apple rolled out iOS 6.1, its first major update to iOS 6, yesterday, it introduced a series of bug fixes, software tweaks for iTunes and Siri and also added LTE support - but none of that was any use to the disconnected and discontented sufferers of a particular iPhone software flaw: greyed-out Wi-Fi."
    http://www.theregister.co.uk/2013/01/29/ios6_wifi_flaw_no_fix/
    The phone is an iphone 4
    (converted from a 3g and still have the habit of referring to it as a G)

  • HT4623 after updating iphone canot conect to itunes

    after updating iphone canot conect to itunes

    Make sure iTunes on computer is up to date at version 10.7, you can update iTunes by clicking the iTunes Tab at the top of this window.

  • HT4623 Help my iPhone will not turn on after trying to update

    After looking at my phone and realising that it had an update I decided to update... It was norton charge or plugged in and now will not turn on? Tried plugging it in but has been on charge for about an hour now and it's still not turning on? Pls help... Tried the home button and the on/off button together but still no joy

    neilied wrote:
    It was norton charge or plugged in
    Sorry... What does this mean. ?
    neilied wrote:
    Tried plugging it in but has been on charge for about an hour now and it's still not turning on?
    First try a Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...

  • Help updating IPhone software

    Hi - Im having trouble updating my iPhone software via iTunes. I clicked on the "update" tab but get an error msg: iTunes could not contact the iPhones software update server because you are not connected to the internet.
    My internet connection works fine; and I can download songs from the iTunes Store without any issues.
    Grateful for any help or suggestions.
    Thanks very much.

    I've ensured that iTunes is allowed to pass through the Windows firewall. I've also tried downloading the software with the fireall deactived completely. As said- I dont have any issues downloading mp3s via iTunes - just the iphone software.
    Any other ideas?
    Thanks

  • Update to iTunes 10.6.3 in order to update iPhone to iOS6

    How can I update my iTunes to 10.6.3 from 10.5.2?
    The Genius Bar will not fix my iPhone 4 unless my software is updated (to iOS6), and iTunes will not update my iPhone software unless iTunes is updated.
    I cannot update to iTunes 10.7 b/c I am running MacOS 10.5.8, and when I check for an update on the OS the search shows that there is none available.
    Thanks - a

    A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
    iTunes 10.6.3

  • I need help updating iPhone 4 OS 5

    Ugh! I've been trying to update my iPhone 4 for the last 5 hours! The first time I tried to do it I lost all my contacts but I still have them somewhere on my computer.  Now I have a grey screen that says iPhone on it and when I unlock it, it goes to the set up screen asking if
    1. "set up as new iPhone" - which I DONT want to do
    2. "restore from iCloud back up" - which then prompts me to either choose set up as new iPhone or Restore from iTunes
    3. "restore from iTunes" -which I tried but it goes to the screen with the USB cord with an arrow pointing to the iTunes logo.When it's plugged in it makes no difference.  It says on my computer that it's working but no difference on the phone.
    How do I fix this without losing everything???? Help!

    after selecting restore from backup, you should see a screen asking you wich backup (on the computer)

  • HT4623 After updating iPhone 4, it is stuck in recovery mode?

    iPhone 4 has ios 5 and finally decided to update it. Did it over wi-fi and after it downloaded the pic insert usb to itunes popped up. Clicked restore and update and After the software downloaded nothing happened. it went back to the orignial screen with the pic still in recovery mode telling me to connect usb to itunes. Everytime I update something horrible happens!!! You think i would have learned my lesson by now ugh!!! HELPPP!

    Hi nikhil bajpai,
    If your iPhone is stuck in recovery mode, you can restart your device.  Then try updating the iOS software again.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    https://support.apple.com/en-us/HT201263
    f you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    https://support.apple.com/en-us/HT201412
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    Get more help
    If you still need help after trying the steps above, contact Apple Support. 
    I hope this information helps ....
    - Judy

  • HT4623 i update iPhone 3gs when it finished.. why it has a problem can't search the service

    i update version iphone 3gs when it finished why it has a problem ?? It always No service how should i do ??

    Well we need to know what your problem is if you want someone to offer a solution for you

  • Help updating iPad to iOs6 - phone is jail broken and im stuck

    Whether i update via iTunes or via Wifi the updated always fails after about 2 hours in.
    How can i get around this, or remove the jailbrake and update?
    Please help - im stuck in South Africa and people here arent to clued up about iPads!
    Thanks so much!

    You state your iPad has been jailbroken, so we can't help you in this forum.
    You may have "bricked" your iPad and now have an $$$ paper weight. Plus your Apple warranty has been voided and the Apple Genius Bar/Support will not help you.
     Cheers, Tom

  • PLEASE HELP; Updating iPhone 4 without losing apps or data

    Hi,
    I want to update my iphone 4 but when I try it notifies me that  I will lose the apps that are currently on the phone. This is after I've synced my iphone with the iTunes on my mac in order to back it up.
    If I click to sync Apps through iTunes, it tells me it will delete what is on the phone to match what is saved on my computer (there are apps saved on the computer which I have since deleted off my phone..!) So how do I back up my phone apps and save them from being deleted when I update the operating system?
    I remember when macs were quite straight forward and simple to use, but now I am almost always confused when I try to do something!!
    Will be grateful for any advise, thanks!

    Sync Apps under the Apps tab for your iPhone sync preferences with iTunes should have been selected from the start and remain selected. This way after downloading an app direct with your iPhone the app will be copied to your iTunes library automatically the first time you sync your iPhone with iTunes after doing so. And you can download an app with iTunes on your computer, select the app under the Apps tab folllowed by a sync to install the app on your iPhone. To remove an app from your iPhone without deleting the app, deselect the app under the Apps tab followed by a sync. To reinstall the app on your iPhone again later, reselect the app under the Apps tab followed by a sync. If you restore your iPhone with iTunes if wanted or needed, all apps are in your iTunes library to be reinstalled on your iPhone.
    With your iPhone connected, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
    After confirming all apps on your iPhone are now in your iTunes library, select Sync Apps followed by making sure all apps on your iPhone are selected below before sycning.

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