HT4623 HELP with Updating iPod 4.2.1 to iOS5

Help!!! My nephew has an iPod, 4.2.1 version, which I am trying to update to iOS 5 so he can download games. The directions on the Apple website say to go to "Settings," then "General" and then "Software Update". But there is no "Software Update" listed under "General" on his iPod. I have been searching the Apple website & trying different things with no luck! Can someone help me?

His iPod generation cannot be upgraded past 4.2.1. See:
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1.x
iPhone 4                                      iOS 6.1.x
iPhone 4S                                    iOS 6.1.x
iPhone 5                                      iOS 6.1.x
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1.x
iPod Touch 5                               iOS 6.1.x
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1.x
iPad 3                                          iOS 6.1.x
iPad 4                                          iOS 6.1.x
iPad Mini                                     iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

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Help with updating Ipod Touch software

So about a week or 2 ago I downloaded the newest version of iTunes because when I went to update the software on my Ipod Touch it said I needed the newest version of iTunes. So when I did that it said my software was up to date (even though it wasn't) and it said to check back for the next update on 10/31/10. So just a few minutes ago I opened up iTunes, plugged in my Ipod Touch, and again it said my software was up to date and now it says to check back on November 7th. Now my Ipod Touch is on 2.2.1 software and I want to get it to the newest software but Itunes won't let me do this. Does anybody possibly know why iTunes is doing this and how to fix it?

It says that it will automatically check for updates on those dates. You can check whenever you like.
Only 2nd gen and later can get the newest upgrade.
You can purchase 3.1 for the 1st gen ipod touch:
http://support.apple.com/kb/HT2052
What model is your ipod?

HT4623 Help with updating Ipad

I attempted to update my Ipad and it is asking for a Pass Code - not a pass word.
It also displays "Ipad is Disabled" Now what Help?

You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

HT4623 help with update

how do you close open apps

You forward a message by pressing the original message until copy or more pops up . Hit more then it will select that message . Then tap arrow in lower right corner an the forwarding prompt will appear .

I NEED SOME HELP WITH UPDATING MY IPOD TOUCH PLEASE

i need some help with my ipod the version is 3.1.3 and every time I'm trying to update it says it can not be restored then it says unknown error so i need some help updating my ipod to version 4.2

If you mean you're trying to update your ios go to settings/general/software update. then you should see the latest ios just tap it and it will automatically update your ipod. If you're trying to restore your ipod (as it's not quite clear in your query) try doing it through itunes instead of on the device itself

HT1222 hey i need help with my ipod, i try to download facebook app and it wouldn't let me because it say ios 4.1 require and i dont have ios how do i get it ?

hey i need help with my ipod, i try to download facebook app and it wouldn't let me because it say ios 4.1 require and i dont have ios how do i get it ? please i need help ASAP

What generation of iPod touch do you have? If you don't know, see:
http://support.apple.com/kb/HT1353
If you have an first-generation iPod touch, it can only go to iOS 3.1.3 and hence will not run the Facebook app. If you have a second-generation iPod touch, see:
http://support.apple.com/kb/HT4623
Regards.

Need help with my ipod nano

Hi,
I need help with my ipod nano.
I haven't turned it on in a while and suddenly it stops working when I try to turn it on again.
Sometimes it displays:
"www.apple.com/support/ipod"
And right now it's displaying "OK to disconnect".
Could somebody please advice what should I do?
Thank you

I need help.
I have my IPOD nano for a while now and about a week ago. My husband bought one for his newphew and he had me download all the songs into the new IPOD (2nd Generation). Now Im having problems with mine. Everytime I try to charge and usually the screen will pop up to my original music player. This is what it says now when I open or charge my IPOD.
"The File iTunes Library.it! cannot be read because it was created by a newer version of iTunes".
Now, that I listen to it...all the music skip. Please help me..what should I do??
Thank you

Need help with my ipod

Hi,
I need help with my ipod. It alll started when I used TechTool Pro to wipeout data for my ipod and after finishing the wipeout, I restart my computer and after the restart I was ask by my computer whether to ignore, erase or eject the HD and I choose eject and what happen next is that I have a apple logo on my ipod and my computer now cannot recognises my ipod, and the apple logo just stay there. I am using a 3rd gen ipod.
with regards and thank you
Chris
PowerMac G4 Cube Mac OS X (10.4.8)
PowerMac G4 Cube Mac OS X (10.4.7)

Andrew,
The iPod and iTunes are not compatible with Windows ME and the minimum requirements are Windows 2000 with SP4 or XP with SP2 (although I use several iPods and don't have SP2).
If you can't upgrade to one of these, then you can use the iPod with ME if you are prepared to fiddle around a little. However, you won't be able to use iTunes.
See this.
Guide to iPod and Windows ME
You can use iPods purchased in the USA here in the UK. Our family uses 3 such iPods.
You can also use the iPod on any number of computers as this document explains.
Using iPod with multiple computers
Whoever gave you you all this wrong info deserves to be shot!
Just one more thing Andrew. Please start your own topic in future instead of jumping in an interrupting someone else's with an unrelated query. It's know here as "threadjacking" and is against the discussions Terms of Use.
Good luck with ME!

MAC OS 10.6.8 Using Safari 5.1 Needing Help With Updating Adobe Flash

Hello-
Recently Adobe Flash installed an icon in my System Preferences and when I click the icon there are several tabs. One allows updates to check automatically. It says it will install the latest version of Flash without having to remove the previous version, but I have never been told that a newer version is available unless I clcik "check now." although "Check for updates automatically" is checked, I do not know where it tells me a newer version is available. Also, there has been 5 "newer versions" available since this icon was installed in System Prefeences, I have only found out about the newer versions when I clicked "Check Now." If I read that with this new way to install the latest Mac version of Flash does not require me to uninstall the previous version of Flash how do I install the most recent version of Flash? Does it come in an email?
Since it is not telling me that there is a more recent version of Flash unless I click "Check Now" should I still do it the way I used to install the latest version of flash? (The way before this icon was added to System Preferences)?
I would appreciate help with updating Flash to the most recent version. I used to uninstall the older version, restart the browser and download the most recent version and install it. It always worked find but this was before there was an Adobe icon in my system Preferences.

Hello,
The way you used to do this (uninstall, restart the browser, etc.) is still definitely valid and probably the "safest" way to get a new version installed. Uninstalling shouldn't be required, but it definitely doesn't hurt. If you feel comfortable doing it the old way, please feel free to continue using that process.
As for notifications, this is a bit trickier, but in general you should be notified within 30 days (or so) after a new player is released. This usually occurs when the browser loads swf content. Clicking the button will, like you mention, immediately check. Another alternative to finding out when a new player is released is to subscribe to our Flash Player Releases feed.
Is there a way to be automatically notified when a new Flash Runtime release is made?
Thanks,
Chris

Help with updates for CS6

I need help installing latest updates for CS6. I have Win 7 and have tried updating from the Help - Updates menu. The error is: U43M1D207.

Thanks for your response. I am in the United States in So. Arizona.
Date: Fri, 5 Oct 2012 12:21:45 -0600
From: [email protected]
To: [email protected]
Subject: Help with updates for CS6
Re: Help with updates for CS6 created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Crunkle1 you are welcome to work directly with our support team for guided assistance. If you go to http://www.adobe.com/ and select Help and Contact Us you should be given the option to contact our support team via telephone. Which country/region are you in?
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4752605#4752605
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4752605#4752605
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4752605#4752605. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

HT1329 hi i need help with my ipod nano i want to get my music from my ipod to i tunes so that i can be able to transfer the music on my i tunes to my ipad mini can you help me with that ?

hi i need help with my ipod nano i want to transfer my music from the ipod to the itunes so that i can be able to transfer the music to my ipad can you help me with that ?

You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store. However, there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like"iPod transfer," you should get some links. (The CNET article seems to be popular.)
Once the song files are on your computer's drive, you can add them to your iTunes library, and then sync your iPad.

I need help with my iPod restrictions!

I need help with my iPod restrictions!!

Withuor more information all I can do is say read:
iOS: Understanding Restrictions
or chapter 26 of the users guide
iPod touch User Guide (For iOS 5.0 Software)

HT201541 I need help with updating my browser.

I need help with updating my browser. Its telling me that Safari is outdated.

That is a very old version belonging to Snow Leopard. I take it you are not actually running Yosemite.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks/Yosemite- System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

Help with updates - The software change returned error code 0x87D00215(-2016411115).

I have rolled out bunch of updates across few hundred workstation systems.
Few of the desktops have failed to install SOME of the updates and just can't get my head around as to why?
Looking at one of the workstations, I can see 5 updates are pending download at 0%.
Some of these fail after a while and with in Software Centre, I can see 'Help with updates - The software change returned error code 0x87D00215(-2016411115).'. Not exactly sure what this means, but I have tried clearing the cache and
rebooting the workstations few times.
(I have also tried to use Windows Update and install one of these manually, which worked.)

Investigating this further, I have found the following in CAS.log:
ICcmContentTransferManager::ModifyJobPriority failed with error 0x87d00215 ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
No need to change timeout settings ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
Successfully created download request {ED6E9E5C-E806-43CA-9F93-49AC72D1DEAD} for content 53bf87a2-bedf-4def-b0ec-9637613c3429.1 ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
Requesting locations synchronously for content 99ddb078-b780-4605-8fac-9607fe56450d.1 with priority Foreground ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
The number of discovered DPs(including Branch DP and Multicast) is 1 ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
Calling back with the following distribution points ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
Distribution Point='http://DPSERVER.com/SMS_DP_SMSPKG$/99ddb078-b780-4605-8fac-9607fe56450d', Locality='LOCAL' ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
Requesting content 99ddb078-b780-4605-8fac-9607fe56450d.1, size(KB) 0, under context System with priority Foreground ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
ICcmContentTransferManager::ModifyJobPriority failed with error 0x87d00215 ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
No need to change timeout settings ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
Successfully created download request {67B7E59B-A386-4EA8-BF39-2EB64B108A6C} for content 99ddb078-b780-4605-8fac-9607fe56450d.1 ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
Requesting locations synchronously for content 61d33de7-9582-41e3-82fc-3e0f970b60f3.1 with priority Foreground ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
The number of discovered DPs(including Branch DP and Multicast) is 1 ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
Calling back with the following distribution points ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
Distribution Point='http://DPSERVER.com/SMS_DP_SMSPKG$/61d33de7-9582-41e3-82fc-3e0f970b60f3', Locality='LOCAL' ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
Requesting content 61d33de7-9582-41e3-82fc-3e0f970b60f3.1, size(KB) 0, under context System with priority Foreground ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
ICcmContentTransferManager::ModifyJobPriority failed with error 0x87d00215 ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
No need to change timeout settings ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)
Successfully created download request {12E48136-B545-4C42-9745-9FF97CE38D52} for content 61d33de7-9582-41e3-82fc-3e0f970b60f3.1 ContentAccess 01/06/2013 17:19:24 3316 (0x0CF4)

My friend needs help with her ipod

My friend needs help with her Ipod. Here's what happened. She connected her Ipod to a casette adapter and the ipod just froze. She started doing the reset but to no avail. What do you think cause this? She really needs help so if anyone can suggest what to do that would be greatly appreciated.
I don't specifically know her ipod but I think that it is the Ipod 30gb.

Welcome to Apple Discussions!
She needs to reset her iPod by holding down Menu and Select for 6-10 seconds...
Resetting iPod
It may take several attempts. The above link also has "tips" if the iPod does not seem to be resetting.
If she has tried many times, along with the "tips" and the iPod still won't reset, then she will have to wait for the iPod's battery to die and then she can charge it back up and it should work fine. The iPod should reset though.
btabz

HT4623 HELP with Updating iPod 4.2.1 to iOS5

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