HT4623 hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphon
hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphone??or it's just an temporary error in the apple software center???
Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card.
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have been running the MBSA tool and have not run into this probem before. I am running SolarWinds PatchManager on the upstream WSUS server and have recently configured the upstream and downstream servers to communicate, I imported
the certifcate from the WSUS upstream to the replica and noticed that after this we started having issues with the MBSA scans. Not sure if this is related but it is the only change between MBSA working and not working. P.S. The scan does
work when we use the offline scenario instead of pointing to the WSUS server.
Any help would be appreciated.
Thanks
bcYes, the log file was too large I have pasted the 2nd half after running MBSA on the server (the setting is to scan using Windows Server Update Services (WSUS) only.) This second half of the windowslog file shows errors after running MBSA
MBSA scan time was 9:44 PM
2014-07-31
19:38:35:487 216 2344
Report CWERReporter finishing event handling. (00000000)
2014-07-31
19:44:14:497 216 2344
Report Uploading 4 events using cached cookie, reporting URL =
http://eus1:8530/ReportingWebService/ReportingWebService.asmx
2014-07-31
19:44:14:555 216 2344
PT WARNING: ReportEventBatch failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2014-07-31
19:44:14:555 216 2344
PT WARNING: SOAP Fault: 0x00012c
2014-07-31
19:44:14:555 216 2344
PT WARNING:
faultstring:Fault occurred
2014-07-31
19:44:14:555 216 2344
PT WARNING:
ErrorCode:ConfigChanged(2)
2014-07-31
19:44:14:555 216 2344
PT WARNING:
Message:(null)
2014-07-31
19:44:14:555 216 2344
PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/ReportEventBatch"
2014-07-31
19:44:14:555 216 2344
PT WARNING:
ID:2b9836c5-3159-494b-ae27-72559d089586
2014-07-31
19:44:14:555 216 2344
Report WARNING: Reporter failed to upload events with hr = 8024400d.
2014-07-31
19:45:57:201 9128 12a8
Misc ===========
Logging initialized (build: 7.6.7600.256, tz: -0400)
===========
2014-07-31
19:45:57:201 9128 12a8
Misc = Process: C:\Program Files\Microsoft Baseline Security Analyzer 2\mbsa.exe
2014-07-31
19:45:57:201 9128 12a8
Misc = Module: C:\Windows\system32\wuapi.dll
2014-07-31
19:45:57:200 9128 12a8
COMAPI -------------
2014-07-31
19:45:57:201 9128 12a8
COMAPI -- START -- COMAPI: Search [ClientId = MBSA]
2014-07-31
19:45:57:202 9128 12a8
COMAPI ---------
2014-07-31
19:45:57:218 216 2344
Agent *************
2014-07-31
19:45:57:218 9128 12a8
COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = MBSA]
2014-07-31
19:45:57:218 216 2344
Agent ** START ** Agent: Finding updates [CallerId = MBSA]
2014-07-31
19:45:57:218 216 2344
Agent *********
2014-07-31
19:45:57:218 216 2344
Agent * Include potentially superseded updates
2014-07-31
19:45:57:218 216 2344
Agent * Online = Yes; Ignore download priority = No
2014-07-31
19:45:57:218 216 2344
Agent * Criteria = "IsInstalled=0 or
IsInstalled=1"
2014-07-31
19:45:57:218 216 2344
Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-07-31
19:45:57:218 216 2344
Agent * Search Scope = {Machine}
2014-07-31
19:45:58:410 216 2344
PT +++++++++++ PT: Synchronizing server updates
+++++++++++
2014-07-31
19:45:58:410 216 2344
PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://eus1:8530/ClientWebService/client.asmx
2014-07-31
19:46:00:453 216 2344
PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2014-07-31
19:46:00:453 216 2344
PT WARNING: SOAP Fault: 0x00012c
2014-07-31
19:46:00:453 216 2344
PT WARNING:
faultstring:Fault occurred
2014-07-31
19:46:00:453 216 2344
PT WARNING:
ErrorCode:ConfigChanged(2)
2014-07-31
19:46:00:453 216 2344
PT WARNING:
Message:(null)
2014-07-31
19:46:00:453 216 2344
PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2014-07-31
19:46:00:453 216 2344
PT WARNING:
ID:e9b0d06e-d0c8-443f-abc9-512bc0f2cfa1
2014-07-31
19:46:00:481 216 2344
PT Initializing simple targeting cookie,
clientId = e651f142-bc0f-467d-b416-d344215f5c0a, target group = EMCC Servers, DNS name = elf1.monarch.com
2014-07-31
19:46:00:481 216 2344
PT Server URL =
http://eus1:8530/SimpleAuthWebService/SimpleAuth.asmx
2014-07-31
19:46:18:451 216 2344
PT +++++++++++
PT: Synchronizing extended update info +++++++++++
2014-07-31
19:46:18:451 216 2344
PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://eus1:8530/ClientWebService/client.asmx
2014-07-31
19:46:18:893 216 2344
Agent * Added update {92AEAB02-F8FC-4527-B285-50FDC8EF3F85}.201 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {2212D902-7C3B-408E-96A3-ECE4D00BFAE6}.101 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {490BE004-BC5C-4EEF-AC82-769542FC3A2D}.201 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {568C1005-5178-4C13-8486-18E2C5AF4834}.201 to search result
2014-07-31
19:46:18:893 216 2344
Agent Bundle contains no deployed children and thus is invalid.
2014-07-31
19:46:18:893 216 2344
Agent Update {D9F49D05-AC6D-4A2A-8150-D2B4B730DEED}.101 is not a valid bundle. Not returning it.
2014-07-31
19:46:18:893 216 2344
Agent * Added update {74844E07-2F55-40D4-9E16-E17A2815FEBE}.201 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {3C72A908-F3CD-413D-B2BF-ECB68D24B6FE}.201 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {50990D0B-4795-4830-9C3A-753485B2D433}.201 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {9DB82D0B-5611-4BC1-A4B8-432FE1A3CC43}.201 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {7BB7B30C-351D-4F8C-ABE4-5F7965635A03}.201 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {AEF6280F-8C4D-4804-9913-407582227E75}.202 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {16BB6A11-B540-4486-AB13-F3B9789E90B5}.105 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {1B127611-D28E-4167-A1DC-243A51BC528F}.203 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {2F6F2013-2990-4FA6-8AB9-CA59DCA4E62D}.202 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {21732D13-3D34-4DD7-B663-32F2A1631EA9}.105 to search result
2014-07-31
19:46:18:893 216 2344
Agent Bundle contains no deployed children and thus is invalid.
2014-07-31
19:46:18:893 216 2344
Agent Update {E879EE15-340D-442C-B8A4-CF91D18C1B6B}.101 is not a valid bundle. Not returning it.
2014-07-31
19:46:18:893 216 2344
Agent Bundle contains no deployed children and thus is invalid.
2014-07-31
19:46:18:893 216 2344
Agent Update {99FEC317-44CD-40B4-B67E-94C840510983}.101 is not a valid bundle. Not returning it.
2014-07-31
19:46:18:893 216 2344
Agent * Added update {8096C018-252D-4C32-BC9E-F33AC67ECFF1}.201 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {ECCC4D19-3032-4C82-91AB-A31560B13F80}.205 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {BB49CC19-8847-4986-AA93-5E905421E55A}.103 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {023BB023-490F-4DF3-BCAA-9521EE8B5847}.201 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {9676C624-58CB-4A30-B7B3-1D013CF3DBBC}.201 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {1BB3DE24-0D76-4D59-9B9E-556722BFE852}.101 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {F4695A25-0D22-4E3B-9BA9-9BBC62198C28}.103 to search result
2014-07-31
19:46:18:893 216 2344
Agent * Added update {11152F27-ACCA-4438-B21D-A0B61480D33B}.101 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {308DE327-7354-4481-9981-DEA0FC61925E}.101 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {16E9C62D-05B2-4E14-BFB0-CF55EDBD4F61}.106 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {C750962E-9D5E-45CE-9967-AE2D67115966}.202 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {9F7D6930-6816-423A-AF3C-C83ADFA7F612}.201 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {497BCC31-ACF7-46E2-B664-C79FD2D39F8B}.201 to search result
2014-07-31
19:46:18:894 216 2344
Agent Bundle contains no deployed children and thus is invalid.
2014-07-31
19:46:18:894 216 2344
Agent Update {E00B2634-BEF9-4C32-B2BF-DEAF7D7221E4}.102 is not a valid bundle. Not returning it.
2014-07-31
19:46:18:894 216 2344
Agent * Added update {7738E837-B152-487B-8527-CD3A9C0E43E3}.101 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {39757C3A-7ABE-4418-8B2A-C7EA7D88B36A}.202 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {A8968B3A-7FB5-4089-888F-4CDB14055DE9}.102 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {E6ED643C-8611-4453-A723-9847B7BF60EB}.103 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {C499223D-2F22-4626-BBE5-F5A35E7A5854}.204 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {48BEEF41-9D2D-4E72-9A61-59F98B12C07A}.204 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {332AA342-7AC4-4FB4-9C27-C2C9F4EAE6C0}.201 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {2661BD46-2980-4FCF-A062-B3A0C7820663}.102 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {DC548E48-407C-48E1-ACA4-6B4C0DF14E69}.102 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {ED981249-8D8F-42A1-87DB-0AB5C07430B2}.201 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {18FEE64A-1E7F-4932-8158-E8AB241F3A1A}.201 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {3732354D-3DAE-4E71-B82C-61A12C300F72}.201 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {3061954E-EDAA-4625-837C-CE768D68927D}.204 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {78F92451-801A-40F5-9582-CB8D1CA993BE}.202 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {ADA7CF51-66B0-4A00-B37B-68D569D6FF8B}.102 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {345B0353-DFC6-48CC-A6B6-A490CA26B503}.201 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {1330DB53-75FF-4D87-9270-6A5449A67AD7}.101 to search result
2014-07-31
19:46:18:894 216 2344
Agent * Added update {E35E5957-A5A9-4576-9D54-314A34C47C53}.201 to search result
2014-07-31
19:46:18:894 216 2344
Agent Bundle contains no deployed children and thus is invalid.
2014-07-31
19:46:18:894 216 2344
Agent Update {DC17765A-6814-47AD-9F54-5BFBCBF95FB0}.101 is not a valid bundle. Not
2014-07-31
19:46:18:895 216 2344
Agent * Added update {CEFF8CA0-08DB-41D0-B825-FCC2CEBAF8B4}.108 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {2FECFFA0-44C8-4719-8F72-EC7BD8EDB793}.1 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {2BDE2BA3-EF93-49C6-A3C6-A806835A680F}.200 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {FA04F2A3-4DB5-4903-A08C-ADDFCF93EE28}.201 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {0B8586A5-EEB6-4DC0-BCDA-2635C7E12B55}.102 to search result
2014-07-31
19:46:18:895 216 2344
Agent Bundle contains no deployed children and thus is invalid.
2014-07-31
19:46:18:895 216 2344
Agent Update {A6BD61A7-CC63-4068-8510-AA5268FB03E8}.101 is not a valid bundle. Not returning it.
2014-07-31
19:46:18:895 216 2344
Agent * Added update {4C0BA6A7-A8F0-417E-B9DA-906207429CE6}.204 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {CE9876A9-83BF-4EDC-8793-4CBD6F3A6C5A}.202 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {63A011AC-FF81-44B9-811C-BECE5DC6C34B}.101 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {4A0A69AD-4237-43E7-8FB9-5A814361EC76}.201 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {7E8ACCAD-2892-4F2D-9549-1FF8BE44AAD1}.203 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {E17C01AE-BACC-4147-97AD-51A0708126D2}.102 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {CB1F1FAE-F738-49E7-AE3E-7A0C2308838B}.201 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {9696B7B0-FF6F-4AA6-B29C-E0200CB6EB79}.200 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {B58F24B1-58A0-4661-9882-0FF509712946}.102 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {E47BE4B1-5EF0-442F-995F-C000D5AFF062}.201 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {D68E0CB2-9501-405E-AF9C-156F352D6735}.107 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {09593FB3-C94B-4A07-84C4-2E60703AD644}.201 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {99C920B7-65AB-4ACD-A4AD-C4F522E4D7A9}.201 to search result
2014-07-31
19:46:18:895 216 2344
Agent * Added update {EDE986B7-03CE-4B0C-8891-AF09113CB0DB}.200 to search result
2014-07-31
19:46:18:896 216 2344
Agent * Added update {B8315ACF-BF26-4C3A-979B-80A46D06697F}.200 to search result
2014-07-31
19:46:18:896 216 2344
Agent * Added update {013AF7D6-EC9F-4DEF-AE41-007D211F9FBC}.202 to search result
2014-07-31
19:46:18:896 216 2344
Agent * Added update {6E3C01DB-6977-46D2-A537-00F53DA0B3B3}.201 to search result
2014-07-31
19:46:18:896 216 2344
Agent * Added update {9842D9DB-8AE8-4F0B-B974-66787AEC8FBC}.201 to search result
2014-07-31
19:46:18:896 216 2344
Agent Bundle contains no deployed children and thus is invalid.
2014-07-31
19:46:18:896 216 2344
Agent Update {0C1447DC-904E-4DCE-B208-50741D1CC65C}.102 is not a valid bundle. Not returning it.
2014-07-31
19:46:18:896 216 2344
Agent * Added update {DD7619DD-D6A6-4765-8406-612FD79583BA}.202 to search result
2014-07-31
19:46:18:896 216 2344
Agent * Added update {ABB0AFDD-4B0A-4C3E-8341-07EA3941C465}.201 to search result
2014-07-31
19:46:18:896 216 2344
Agent * Added update {B66BA1DF-4BC1-4145-859F-239C9F9BB5A0}.201 to search result
2014-07-31
19:46:18:896 216 2344
Agent * Added update {E2C928E1-BE92-4715-817D-FD6090F2FB07}.202 to search result
2014-07-31
19:46:18:896 216 2344
Agent * Added update {C16FDFFD-A0D3-49EB-A8EB-B8F5E21D52C3}.202 to search result
2014-07-31
19:46:18:896 216 2344
Agent * Added update {57260DFE-227C-45E3-9FFC-2FC77A67F95A}.104 to search result
2014-07-31
19:46:18:896 216 2344
Agent * Added update {5BCDA2FE-A3F5-42C9-91F0-823230942BD8}.204 to search result
2014-07-31
19:46:18:897 216 2344
Agent * Found 151 updates and 95 categories in search; evaluated appl. rules of 1327 out of 2207 deployed entities
2014-07-31
19:46:18:918 216 2344
Agent *********
2014-07-31
19:46:18:918 216 2344
Agent ** END
** Agent: Finding updates [CallerId = MBSA]
2014-07-31
19:46:18:918 216 2344
Agent *************
2014-07-31
19:46:18:932 216 2344
Report REPORT EVENT: {A427D5D8-F546-4FBB-9F5F-931DF1F46063}
2014-07-31 19:46:18:898-0400 1
147 101 {00000000-0000-0000-0000-000000000000}
0 0
MBSA Success
Software Synchronization Windows Update Client successfully detected 151 updates.
2014-07-31
19:46:18:932 216 2344
Report REPORT EVENT: {C8151494-E563-4AEB-B37F-14FD7864BF5D}
2014-07-31 19:46:18:898-0400 1
156 101 {00000000-0000-0000-0000-000000000000}
0 0
MBSA Success
Pre-Deployment Check Reporting client status.
2014-07-31
19:46:18:933 216 2344
Report CWERReporter finishing event handling. (00000000)
2014-07-31
19:46:18:934 9128 2550
COMAPI >>-- RESUMED
-- COMAPI: Search [ClientId = MBSA]
2014-07-31
19:46:18:934 216 2344
Report CWERReporter finishing event handling. (00000000)
2014-07-31
19:46:18:934 216 2344
Report CWERReporter finishing event handling. (00000000)
2014-07-31
19:46:18:935 216 2344
Report CWERReporter finishing event handling. (00000000)
2014-07-31
19:46:18:935 216 2344
Report CWERReporter finishing event handling. (00000000)
2014-07-31
19:46:18:935 216 2344
Report CWERReporter finishing event handling. (00000000)
2014-07-31
19:46:18:935 216 2344
Report CWERReporter finishing event handling. (00000000)
2014-07-31
19:46:18:935 216 2344
Report CWERReporter finishing event handling. (00000000)
2014-07-31
19:46:18:936 216 2344
Report CWERReporter finishing event handling. (00000000)
2014-07-31
19:46:18:936 216 2344
Report CWERReporter finishing event handling. (00000000)
2014-07-31
19:46:18:936 216 2344
Report CWERReporter finishing event handling. (00000000)
2014-07-31
19:46:19:032 9128 2550
COMAPI - Updates found = 151
2014-07-31
19:46:19:033 9128 2550
COMAPI ---------
2014-07-31
19:46:19:033 9128 2550
COMAPI -- END
-- COMAPI: Search [ClientId = MBSA]
2014-07-31
19:46:19:033 9128 2550
COMAPI -------------
2014-07-31
19:46:23:918 216 2344
Report CWERReporter finishing event handling. (00000000)
bc -
I updated my firefox browser for my Mac and now, when I open it, an empty white box appears at the top of the page with only a gray bar in it. It over lays the Firefox home page and I can't get rid of it, so I can't click on anything on the Firefox page. I tried deleting Firefox and redownloading it, but that didn't help. I have to force quite Firefox to get out of it. Help!
hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] -
i have a problem when ı want to update and restore my ipad for ios5 : an error occurred while restoring this ipad (-10), what can i do??
Error -1 is not mentioned in this article about error messages during a restore process: http://support.apple.com/kb/TS3694
This one comes close:
The device could not be restored. An internal error occurred, or Error 3200: This indicates a network-connectivity or traffic issue. If you see this error, wait an hour or more and try again.
You may also check your security software settings, to make sure that iTunes can contact Apple servers during this process: iTunes for Windows: Troubleshooting security software issues -
does anyone know why my iphone keeps switching all of my alert tones and ringtones assigned to contacts? i restored it and it still keeps doing it and now when ever i get a txt or a phone call the tones just sound terrible. how do i fix this?
Your only chance is setting it up as new device without using the latest backup afterwards, which you already did.
If this does not work, you should get it serviced:
Apple - Support - Service Answer Center
How to back up your data and set up as a new device -
As I downloaded new software upgrade in my iPod nano 7 th gen and also new iTunes upgrade then all data on my iPod got erased and now when I am trying to sync it again then sync button is disabled on the windows screen . Kindly help
From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod.
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