HT4623 hi there! i'm trying to update my iphone 4 !but my pc saying (could not be restored)the device cannot be found.
Hi there! im trying to update my iphone 4! but my pc saying (clinton's iphone could not be restored&the device cannot be found)..
Device Not Recognised
For PC > http://support.apple.com/kb/TS1538
Also... See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work.
Similar Messages
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IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
help, im trying to update my iphone but it kept saying connect to itunes, i have updated, run the file over and over but its still stuck to connect to itunes, wat can i do? thanx
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work -
I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found. How can I resolve this?
iOS: Unable to update or restore
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MY IPAD IS DISABLED I TRIED TO RESTORE IT BUT ITS SHOWING MESSAGE "The iPad could not be restored. the device isn't eligible for the request build"
Follow the steps here:
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support -
I am trying to update my phone but it says that it will delete all of my music and pictures if I do. How do I fix this???
See Here for one way
iTunes: How to move your music to a new computer
Or...
From your Old Computer... Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
An Added Bonus is that you will then have a Backup of iTunes...
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751
Also there is this
By Turingtest2 See this User Tip. -
I tried to update my ipod, but it now it is not going past the apple sign.
I tried to update my ipod. but now its stuck.
if you turn it on, you can´t get past the apple sign.
I tried to restore it with itunes, but it says it can not restore.
because you have to get the latest version of itunes.
but I already have the latest version, so I can not restore.
please help, because I can not do anything with it now..- On your computer go to iTunes>Preferences>Devices and see if a backup is listed.
- For iCloud backup. , with the iPod setup with the same iCloud account go to Settings>iCloud>Storage and Backup>Manage Storage and see if one is listed. -
The problem only started after resetting the Ipad. can download from itunes, but cannot sync, ie put new books in libary
Hi LizzardAir,
Thanks for visiting Apple Support Communities.
It sounds like there may be a connection issue between your computer and iPad.
The support article iTunes: Specific update-and-restore error messages and advanced troubleshooting has some steps to try:
iTunes cannot connect to the [iPad] because an invalid response received from the device
This error occurs when there are problems communicating through USB. This may be resolved by following the steps for errors 13 or 14.
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
1. Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
2. Put a USB 2.0 hub between the device and the computer.
3. Try a different USB 30-pin dock-connector cable.
4. Eliminate third-party security software conflicts.
5. There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
6. Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
7. Try to restore from another known-good computer and network.
Best,
-Jeremy -
this is really frustrating ive been googling for hours trying to find the solution! any help would be greatly appreciated. I have windows 7 and the newest gen ipod nano
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
help
Try all of this:
- Other USB port.
- Other USB cable
- Other computer.
If this not worked. Put iPhone in to DFU mode. And restore.
Also read this:
http://www.apple.com/support/iphone/assistant/restore/ -
i keep getting a message when i try to synch my iphone "This iphone cannot be used because the Apple Mobile Device service is not started" I have synched this phone with this computer many times before with no problems. Can anyone please shed any light on how to fix this? thx
See Here
http://support.apple.com/kb/TS1567 -
I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?
You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.
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I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?
Is your iphone hacked/jailbroken?
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Im trying to update my iphone but it tells me that my disk is full
im trying to update my iphone but it tells me that my disk is full
Impossible to answer with information provided.
Allan -
Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"
http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue.
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