HT4623 How can I troubleshoot a problem with a black scream.?

Hi.
My name is Mary.
My scream just went black. what can I do to troubleshoot. I tried to charge it and pressed buttons, which did not resolve anything. Hope you can help.

Hello Mary 52Brown50,
Thanks for using Apple Support Communities.
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
For more information on this, take a look at this article:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Best of luck,
Mario

Similar Messages

  • HT4623 How can i solve installation problem with iOS 6.

    How can i solve installation problem with iOS 6. I've tried to install it on my iPhone 4 but nothing turned out. Thanks in advance!!!!

    can you connect your device to Tiunes and check to see if there are any files in
    OSX: ~/Library/Logs/Crashreporter/Mobiledevice/<Devicename>/
    Windows: %appdata%\Apple Computer\Logs\Crashreporter\MobileDevice\<Devicename>
    specifically named OTA......
      Also for the failed itunes restore please attach the contents of the latest log in
    OSX:   ~/Library/Logs/<iphone or ipod or ipad> updater logs
    Windows: C:/User/ Appdata/Roaming/iTunes/<iphone or ipod or ipad> updater logs

  • How can I troubleshoot this problem with the iMac keyboard? My keyboard disconnects and reconnects within seconds but all the typing is lost while it was offline.  This is usually 5 seconds or less but happens 2 or 3 times in a minute.  Annoying!

    My wireless keyboard disconnects and reconnects within seconds but all text that was typed during the time offline is missing.  i have to go back and retype missing parts.  What can I do to troubleshoot this.  The computer is only about six month old.  This problem is new in the last couple weeks.  Thanks for suggestions.

    Beat me to it, Donald.     But there is a possible alternative.  If the batteries have been replaced since new, were they replaced with the same batteries or another make.    There are examples around which do not fit perfectly and leave a certain amount of movement inside the battery housing.  That could lead to instability such as the OP describes.

  • My Mac pro tower has an "ATI Radion hd 2600 XT" video card, and it stopped getting signal to my tv, are there common problems known? How can I troubleshoot this problem when the signal isn't reaching the screen?

    My Mac pro tower has an "ATI Radion hd 2600 XT" video card, and it stopped getting signal to my tv, are there common problems known? How can I troubleshoot this problem when the signal isn't reaching the screen?

    http://discussions.info.apple.com/thread.jspa?messageID=12248238&#12248238
    http://discussions.apple.com/thread.jspa?threadID=2649035&tstart=0

  • How can I unlock my iphone with a black screen to back up to itunes?

    How can I unlock my iphone with a black screen to back up to itunes?

    Reset the phone:  Press both the home and on/off buttons for AT LEAST 10 seconds until the Apple logo appears.  (No data loss)
    If no response, connect to AC adaptor, charge for at least 30 minutes and repeat the reset if needed
    If still no response, there is a hardware failure that needs evaluation by Apple or whoever provides iPhone service in your country.

  • HT4623 how can i fix the problem on ios 6.1.3 in my bluetooth and wifi connection?

    how can i fix the problem on mi ipad mini. When i updated the ios to 6.1.3 the bluetooth and wifi didn't work properly.

    Hey maricel737
    There are two different articles that go over troubleshooting steps for solving issues with Wi-Fi and Bluetooth. This first one goes over Wi-Fi on your iPad:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    This next one outlines suggestions for Bluetooth on your iPad:
    iOS: Third-party Bluetooth headsets, headphones, and keyboards
    http://support.apple.com/kb/ht1664
    On the Bluetooth one, I'd just skip ahead to the "Additional Information" section where the troubleshooting steps start.
    Best,
    David

  • How can I fix my problem with importation of mediafiles

    Hi folks! Got a big trouble, my macbook nearly crashes (after some water inrush) and I took the opotrunity to rescue all my itune songs by exporting them on a DVD (I guess the right expression is mediafiles for them) I burn them on the DVD and put them to my PC. The importation went quite smoothly but after done some of the files can't play back. A message pop out which told me that it isn't allowed to open this file for me without logged in into itunes account. Its only allowed to log in with our user profile on max. 5 pc/macs. But I'm logged in, and my PC is the 4th of 5 PC for loggin in.
    Can anybody advice me how can I fix this problem and get all my songs played?
    Thnx in advance,
    KG
    Varo

    Have you authorized your computer to your iTunes Store account and not just signed into the account? For more information, see:
    http://support.apple.com/kb/HT1420?viewlocale=de_DE
    Regards.

  • HT4623 how can i connect my iphone with my pc

    how can i connect my iphone with my pc

    Use the USB Cable/Power Cord supplied with your phone. Attach the USB connecter to your pc. Open iTunes, if it doesn't automatically open, and select your device when it appears in the left-hand column.
    Cheers,
    GB

  • How can I get round problem with itunes. I get message saying computer isnt authorised to play some tracks Ive downloaded, tells me to authorise which I do, then a message appears saying the computer is already authorised but I still cant access the track

    how can I get round the problem I have with itunes. I have bought and downloaded various tracks to my library. When I try to sync my iphone from my PC I get a message on screen saying that it is not authorised to play them and tells me to authorise the computer by clicking store, entering apple id and password then clicking authorise this computer. I do that then get a message saying that my computer is already authorised yet when I try syncing the track again the same thihng happens. Im getting nowhere!

    If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • How can I debug a problem with the 3g data connection on my iPhone 4s?

    This question didn't get any answers in the "Using iPhone" forum. Thought I would re-ask here. Note, I had to reset the network again today 2 days after the last reset:
    I've been having intermittent problems with my 3g data connection on my iPhone 4s on ATT. Whenever this happens I see full bars etc, but can't browse from safari or get any data in other apps. My wife's iPhone 4 right next to me has no issues at all. Switching on/off airplane mode and turning off/on Cellular Data does not help. The only thing that helps is resetting the Network Settings or hard restarting the phone.
    I figured my problems were hardware related so I took my phone in for a replacement the other day. Things started out fine but after I upgraded it to 5.01 and restored my backup and now I am back to having the same issue today. I assume the issue is with something coming from my backup / restore but is there any way for me to pinpoint what could be causing the issue. I have a lot of apps, I'd rather not have to reinstall and set them all backup manually, but I would if I knew that would fix the problem... but for all I know one of the apps could be causing it.
    Anyone have any logs I can check or testing I can do on my end?
    Thanks!

    Unfortunately, Apple does not make any logs available to the average schmoe (like us) for networking, kernel dumps, or anything else (assuming, of course, it is not jailbroken).
    Your best bet is to take it back into the store. Ask them to look at the notes in GCRM regarding the last time this occured, then explain after upgrading to 5.01 it is occuring again. Then ask them for a phone swap since it is a reoccuring issue and doesn't sound like an OS/SW issue. Good luck!

  • How can I fix this problem with exporting Pages files?

    Hello,
    I'm having problems with exporting Pages files to Word or PDF (I haven't tried the other formats). Whenever I try to export the Page file, I get one message like this: "The document "XXXXXXX" could not be exported as "YYYYYYY". This problem started after the last Pages update, before that it was working fine. I restarted the computer, updated the OS, but the problem hasn't been solved.
    Does anyone know how to fix this problem?
    Thank you in advance!
    Best regards,
    Filipe

    Computers are made of parts made by humans and assembled by humans of materials that are not perfect.
    For example, a display cable that was accidentally pinched during assembly would pass quality control testing with flying colors and would not fail until the lid had been opened and closed several times.
    Likewise a display might not fail until powered on and off a few hundred times.

  • My finder window is glitching out quite severely. How can I troubleshoot this problem?

    I have no idea what caused this problem.
    The only program I used in the lead up to this was Logic Pro 9, but I didn't do anything different from that I would normally do. Saving files mostly.
    As you can see, I have no problem with accessing my files when uploading an image or document online or anywhere else. But my finder window appears to be... Screwed.
    It must be a fairly unique problem because I can't for the life of me seem to find any solutions online.
    And yes, I have turned my computer on and off again...
    Any help would be hugely appreciated. I would like to access my files once more.

    One like yours

  • HT4623 How can I troubleshoot my mailbox after buying a used phone through E-bay I cannot access my Voicemail

    After buying a used phone I cannot access my voicemail messages, how can I re-set or troubleshoot, it keep asking me for my mailbox number,  can I reset the mailbox message  on my phone ?

    You need to contact your carrier to reset your voicemail. You should also wipe the phone if you haven't already: Settings/General/Reset - Erase all content and settings.

  • How can I solve the problem with a free space

    How can I fill empty space where I have pointed to in the screenshot. It irritates me

    It still irritates me, help if it possible to change this parameters or something like this

  • How can I report a problem with downloading?

    I purchased a rather long album and halfway through downloading it gave me the message, "We could not complete your istore request. The network connection timed out. Error 8003." The only guidance it offers is to check the network connection. Nothing wrong there. Now I can get into the store and the balance of the album no longer shows up under downloads, just old stuff that really shouldn't even be there. I went into my account, and under purchase history clicked onto "Report a problem." All I got out of that is the same page minus the report a problem button.
    I'm frankly sick of this iphone and all the problems I've encountered with their upgrade failures, but this disappearig report a problem just tells me they really don't want to hear from you and no one is minding the store.
    Any other places to report a problem? Or advice onto how to get the missing songs?
    Thanks., I've just spent the last 1-1/2 hours on this board and going back and forth in the istore and am very frustrated.

    Click here and fill out the form for assistance.
    (35548)

Maybe you are looking for

  • Re:  attaching a document to an email

    i keep getting an error message that tells me the document i am trying to attach to an email is currently in use, that i need to close it, and retry.  i can't find where it is in use, and i am unable to attach it to the email.  what do i do?  fyi, it

  • Be query related problem

    hi all I AM FACING SIMILAR PROBLEM I.E I CREATED NEW QUERY UNDER ONE CUBE AS PER REQ, AND PREVIOUSLY WHILE I WAS CREATING NEW QUERY IT ASKED FOR NEW REQUEST SO I ASSIGNEd  THAT QUERY TO NwE  PARTICULAR REQUEST.SO IT WORKED. NOW AGAIN WHEN CREATING NE

  • Plant wise trail balance

    Friends, My client want to see the Plant Wise balancesheet. Please suggest me how should i configure for this. they want to see plant wise balancesheet like how we get in f.01. I will assign full points to all of you. Thank you. Regards, Reva Naik

  • Script for removing duplicates in Mail

    I have thousands of saved messages, of which a great many are dupllicates. I have been able to eliminate many of them using the script provided by Andreas Amann http://homepage.mac.com/aamann/, but large numbers of others resist the script because th

  • What is the data source to populate ODS 0FIGL_O10

    Hi, The data source 0FI_GL_10 is not available in my source system(OLTP system), so from where should i populate the ods 0figl_o10? When i installed the ods from business content it automatically took the data source as 0fi_gl_10. but when i try to u