HT4623 How do I get back to Setup Assistant after the settings have been entered?  I need to get back to Setup Assistant to back up the data that was on my iphone 4S to my new 5S

I purchased a new iphone 5s yesterday from Verizon.  They had a problem setting it up.  They went through Setup Assistant setting up the phone.  They could not get my back up I had on iCloud, so they just skipped it.  Now I do now have all my apps or other data.
I have been doing some reading and it said to go back to Setup Assistant.  I can't firgure out how to do that.
Can anyone help me?

Are you wanting to restore from your backup?  IF so, go to settings - general - reset - erase all contents or settings this will wipe yoru phone clean, then you'll get the option to restore from backup.

Similar Messages

  • HT1386 I have sync an ipad with a new computer and the photos have been transfered into files with no extensions. I can view them on the ipad but canot view and delete from the computer.

    I have synced a new computer with the ipad and the photos have been transferred as a file with no exstention. I cannot view them on the computer but can on the ipad.

    Well I forget the exact keys, but believe pressing and holding down CTRL before clicking Restore will allow you to browse and find the backup file (may be wrong).
    In the end, as far as the iPhone thinks, it is a new computer so it will erase and resync stuff and as long as you loaded everything back into iTunes all should sync back. Main issue is other stuff like the data within the apps, notes, etc that are part of the backup which is why you would want to try to restore from the backup. If you don't mind losing data in apps (eg: do you care you have to relog into some apps and start over, don't care about game scores, etc) then you don't have to worry about the backup. If you have important data in some of those apps then you will need to restore from the backup.

  • I wanted to transfer apps from ipad to iphone, eg 1password.   Unfortunately, following the syncing process, the apps have been transferred but can't get into them and if I can, they don't have the contents in them, they're just the empty app!

    Can you advise how I can sync apps from ipad to iphone without losing data.

    Data does not sync between devices, so you can't do what you want to accomplish.
    If you want to sync 1Password, then install it on both devices and use it's iCloud sync feature.

  • HT1766 If I updated software and ran into a glich on back up can I restire the photos and data that was on my iPhone?

    How can I recover photos if I updated software and the backup to the cloud did not complete?

    It says I have 68.1 M on backup but I can not figure out how to access the cloud or iTune backup files.

  • My home page has altered and the tabs have altered. I need the original version back.

    Another person tried to access outlook express through firefox. The settings have been completely changed and now are tabs are completely different and there is search bar. Please can you tell me how to restore the front page. I have a screen shot but am not sure how to add it.

    You can check/modify the <b>browser.newtab.url</b> pref on the <b>about:config</b> page.
    See this article about the New Tab page (about:newtab):
    *https://support.mozilla.org/kb/new-tab-page-show-hide-and-customize-top-sites
    You can use the SearchReset extension to reset some preferences to the default values.
    *https://addons.mozilla.org/firefox/addon/searchreset/
    Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

  • HT201269 how can i get my music that was on my iphone 5 which is now broke to a iphone 3

    how can i get my music off my iTunes that was on my iphone 5 on to a iphone 3 as my 5 is broke

    Many people have upgraded and accidentally created a new account on their Macs.
    So, try logging out of the current user and see if your old user account is available to log in to. If so, log in and make sure everything is ok in that account.

  • My phone has been smashed I need to get records of all my iMessages and texts from the last month. How do I get these?

    My phone has been smashed I need to get records of all my iMessages and texts from the last month. How do I get these?

    Do you have a backup of your iPhone which contains these messages?
    If so, you can restore a new iPhone from that backup during setup.
    If not, the messages are gone.

  • TS3899 "cannot get mail" in iphone5 suddenly. been using iphone to check 2 email accounts for months now, one is gmail and not troubled. the other is thunderbird and i get this error message now. no settings have been changed or anything! ideas?

    hey all, I have been getting the "cannot get mail" error message on my iphone5 suddenly.
    ive been using iphone to check two email accounts for months now, one is gmail and not troubled. the other is mail from thunderbird and i get this error message now saying it is not responding. no settings have been changed or anything, it just suddenly stopped receiving mail on my device as of Tuesday afternoon.
    Does anyone have iny ideas about why? i have yet to update to the new OS7 yet, could that be it?

    'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • My 5 year old has purchased coins for agame of the value of £139.00 TWICE!! i my 5 year old has purchased coins for agame of the value of £139.00 TWICE!! i dont think all the coins have been usdont think all the coins have been used how do i get a refund?

    My 5 year old son has purchased coins for a game on my iphone for the value of £139.00 TWICE! I have been billed for one purchase but the other was is resent and none of the coins have been used, can i cancel the purchase give the coins back and get a refund/ thats our food shopping money for the month

    And go into restrictions and turn off in-app purchases.
    You might also want to download and read the manual.
    You can also go into your iTunes account on your computer, click on Report a Problem for that app and see if anything can be done. Terms of the App Store is all sales are final but doesn't hurt to try.

  • HT5621 I have changed my apple id recently and the changes have been reflected on my iPad for both the apps store and the iCloud, however, my iphone still insist on using my old apple id for the iCloud while the app store is fine. how can i correct the pr

    I have changed my apple id recently and the changes have been reflected on my iPad for both the apps store and the iCloud, however, my iphone still insist on using my old apple id for the iCloud while the app store is fine. how can i correct the problem?
    Thanks

    Hi Baem_leeds
    Welcome to the Support Communities!
    If you change your Apple ID you will need to sign in with the new information or password the next time you use an Apple service or feature that uses Apple ID. If you have multiple devices that use features and services that require an Apple ID, you will need to sign in again on each device.
    The links below will provide additional information:
    Where can I use my Apple ID?
    http://support.apple.com/kb/HT5616
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    Cheers,
    Judy

  • I'm unable to open Safari.  I keep getting a alert security message Suspicious Activity Might Have been Detected. How can I fix this proplem?

    I'm unable to open Safari.  I keep getting a alert security message Suspicious Activity Might Have been Detected. How can I fix this problem?

    You may have installed the "VSearch" trojan. Remove it as follows.
    Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Reset the home page and default search engine in all the browsers, if it was changed.
    Step 2
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • During an aborted migration attempt from old Macbook Pro to new machine running Yosemite my recently installed apps and settings have been placed in a deleted user folder. How do I reinstate them?

    During an aborted migration attempt from old Macbook Pro to a new machine running Yosemite my recently installed apps and settings have been placed in a deleted user folder. How do I reinstate them?

    I suggest starting over. Boot into Recovery mode, wipe the HD, reinstall the OS, and, on first boot, use the steps in Pondini's Setup New Mac guide to do the migration.'

  • Hi Support team, somehow my mozilla settings have been changed and it baceme transprenet, now how to change back to normal ?

    Hi Support team, somehow my mozilla settings have been changed and it became transparent, now how to change back to normal because everything is transparent, menus, pages etc.

    This could be the same problem other users are reporting as a white screen or black screen, caused by an incompatibility between Firefox 33 and some older graphics card/chipset drivers.
    Please disable hardware acceleration as a temporary workaround. Step-by-step directions in this thread: https://support.mozilla.org/questions/1025438
    Does that work?

  • HT1727 I just got a new IPOD! how do I get the music from my library(that was on my old) Ipod onto my new Ipod?

    I just got a new Ipod!!! How do I get the music from my library (that was on my old Ipod) onto my new Ipod?

    Same way you did with the old.
    Open itunes, connect ipod, select what you want, sync

  • Have copied my iTunes library back-up from my external hard drive (saved from my iTunes on my pc) onto my new Macbook and loads of the tracks have been duplicated, some four times some not at all?? any ideas guys?

    Have copied my iTunes library back-up from my external hard drive (saved from my iTunes on my pc) onto my new Macbook and loads of the tracks have been duplicated, some four times some not at all?? any ideas guys?

    Have copied my iTunes library back-up from my external hard drive (saved from my iTunes on my pc) onto my new Macbook and loads of the tracks have been duplicated, some four times some not at all?? any ideas guys?

Maybe you are looking for